Maughan Jones make or made fantastic quality brilliantky styled watches & I have largest collection in the UK according to Sam Jones all work reasonably well at superb prices. However I cannot get... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Amazing watch. Looks far more expensive than it is, choice of a very nicely made bracelet and a rubber/silicon strap colour matched to the face with all the necessary tools to swap and adjust straps.... Se mere
Virksomheden har svaret
I have owned Tutor, Tag and Brietling watches. The Maughan Jones watches are brilliant, feel and look great! I’m really glad I bought 4 different versions! I purchased on 29th Dec and arrived around 9... Se mere
Virksomheden har svaret
Extremely pleased with the purchase, as an owner of an IWC, a Rolex and two Omegas amongst others, Iam more than happy with this on my wrist. Accompanying box was very handsome and included a rubber... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Maughan Jones is an affordable luxury watch brand for your everyday essential style. Designed in London, worn worldwide. At Maughan Jones, we’re passionate about crafting high-quality watches that don’t come with a luxury price tag. Founded by Ben Maughan and Sam Jones, we believe everyone should have access to stylish, reliable timepieces that reflect the best in design and precision. Our commitment to excellence is at the heart of everything we do, from the materials we choose to the meticulous craftsmanship that goes into each watch. With Maughan Jones, you're getting more than just an affordable watch—you're getting a piece of refined elegance that stands the test of time.
Kontaktoplysninger
38, 29 Stodman Street, NG24 1AW, Newark, Storbritannien
- support@maughanjones.com
- www.maughanjones.com
4,5
Fremragende
583 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Purchased a watch from these guys last…
Purchased a watch from these guys last year at a discounted price. The service was good but the quality of the watch was poor and strap is very fiddly to change, the clasp on the strap is very cheap. After a few months the watch stopped working. Spoke to customer services who advised me to wind it one way then the other pull the screw out whilst I recorded it all. That didn't work the customer services were very very poor. My watch now sits in a drawer tucked away. I am so glad I didn't pay full price because to be honest £90 was too much for the watch. Order number #3271
22. april 2025
Uopfordret anmeldelse
Besvarelse fra Maughan Jones
Hi Phil.
We requested a brief video demonstrating certain movements from you with the watch, so that we could try to ascertain if it was faulty or just a user error. This is standard procedure, and the videos that you sent to us did not demonstrate any issues. We asked for a repeat video but this was never received. Your watch is covered by a 2 year manufacturers warranty and so if you wish to send us a video showing what we have requested, then i will be more than happy to take forward for you.
Great service easy to find what I…
Great service easy to find what I wanted and the delivery service was amazing
17. marts 2026
Besvarelse fra Maughan Jones
Thank you so much for your review Bruce. Hope you are enjoying your new watch
Besvarelse fra Maughan Jones
Thank you for review Mark 😍
Delivery was fast
Delivery was fast. Arrived on time. Absolutely loved the presentation box. The watch is absolutely gorgeous. Thank you very much.
17. februar 2026
Besvarelse fra Maughan Jones
Thank you so much for your review Chic. So pleased you are happy with your purchase
Attention to detail and Customer service
Not only are the watches beautifully packaged and presented, the customer service surprised me with the attention to detail too.
I ordered an additional strap with a watch, and somebody was attentive enough to notice and point out that the Watch already came with an additional strap - so proactively emailed me and asked me if I wanted to cancel the additional strap and refund the amount before sending it.
That’s demonstrates a lot about a company and says a lot about how they empower their staff.
13. februar 2026
Besvarelse fra Maughan Jones
Thank you for your review Alex. So pleased you are happy with the service received. Enjoy your new purchase ⌚
Save your money and go elsewhere had…
Save your money and go elsewhere had the watch under a year and the winder has developed a fault, notified customer services over a week ago and adked me to send a video of the fault which I did, still waiting for a reply after 3 days, will report to trading standards.
21. februar 2026
Uopfordret anmeldelse
Besvarelse fra Maughan Jones
Hi Craig.
We were reviewing your video whilst experiencing technical issues. We have now had a chance to respond and your issue is being dealt with. Your watch is covered by a 2 year manufacturers warranty and so rest assured, your watch will be replaced/repaired free of charge
Good quality timepiece prompt delivery
24. november 2025
Besvarelse fra Maughan Jones
Thank you so much for your review Urszula 😍
This is now my 6th Maughan Jones watch…
This is now my 6th Maughan Jones watch and again does not disappoint, for me the best looking especially with the new brown genuine leather strap
16. januar 2026
Besvarelse fra Maughan Jones
Thank you for your continued custom Darren. So pleased you like our NEW Momentum watch. It is a very classic looking watch with a style that will last for a long time ⌚
Awesome watches
Great products with sturdy boxes, easy payment options, quick delivery and the watches looked even better on the wrist.
Will definitely be buying more in the near future.
26. januar 2026
Besvarelse fra Maughan Jones
Thank you for your review Paul 😍
I saw the positive reviews and I…
I saw the positive reviews and I thought that a nice product but their watch never keep the time properly. Their customer service is poor and basically give them £100 to charity
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Maughan Jones
I am very sorry that you are not happy with the service received recently. I apologise for the confusion that happened during our Christmas break, but we have been in contact with you since. We have requested videos to show how the watch is not working as expected, and you have been very rude to our staff over emails. To order on Christmas Day, and expect it to be delivered Boxing Day was a bit ambitious. To then also wish to return the watch after it had been used. All of our watches are covered by a 2 year warranty, but a lot of issues can be rectified very simply. This is mainly due to lack of understanding on how automatic watches work. We asked for videos to try to help you, and you were very rude. A returns label has been sent to you, but i can see that this has not yet been returned to us. i look forward to receiving your watch back so that we may resolve this now
Besvarelse fra Maughan Jones
Many thanks for leaving a review Adam
A great value piece which looks cool…
A great value piece which looks cool and great
Highly recommend
16. januar 2026
Besvarelse fra Maughan Jones
Many thanks David. Thank you for your review
Concise and clear website
Concise and clear website, easy to navigate and user friendly. Great communication from the company from start to finish and the watches are packaged superbly well to make sure they arrive safely
16. januar 2026
Besvarelse fra Maughan Jones
Thank you Alistair. Very pleased you are happy with the Maughan Jones experience
A very well made watch.
A excellent web site, very quick delivery, a very well made watch and fits and feels very comfortable. I highly recomend them.
23. januar 2026
Besvarelse fra Maughan Jones
Many thanks for your lovely review Malcolm 😍
Rose Gold Apex Watch
Lovely watch – looks great and feels really good quality on the wrist. Unfortunately, removing the strap was almost impossible with the tool provided. I even bought a separate tool and still couldn’t get it off, so I ended up having to take it to Timpsons to get it sorted. Aside from that issue, I’m very happy with the watch itself.
21. januar 2026
Besvarelse fra Maughan Jones
Thank you for your review Charlie. Sometimes the straps when new, can be stiff to remove but you should be able to do it with the tools provided. Glad you managed to get it done at Timpsons and didn't risk damaging the watch. Enjoy ⌚
PayPal AND Apple Pay option withdrawn.
I attempted to purchase a watch using their PayPal option, but was told that there has been a long term “technical issue” preventing PayPal AND ApplePay purchases and will not be available in the near future. They could not provide any details as to when this would be available.
I believe these safe payment options are not actually available at all. This is very suspicious behaviour and possibly a scam.
27. januar 2026
Uopfordret anmeldelse
Besvarelse fra Maughan Jones
Hi Dave. We are aware of some issues with our paypal and applepay services at the moment. Customers can still purchase using debit/credit cards, clearpay or revolut. I am sorry that this is not suitable for you, but i can assure you that we do not intend to scam anyone. Any purchases made are sent out for next day delivery and are fully tracked. Card payments are covered by your bank and our watches come with a 2 year manufacturers warranty also. Our customer support team are available on support@maughanjones.com for any issues.
An angel without wings.
When I purchased my watch, I had some issue with its size as used to wearing big face watches , so I hesitantly sent it back coz the watch was immaculate but unfortunately a bit small for my arm. Anyway, when I got in touch with the customer support called Angela, she was very helpful and reassured me that it’s absolutely fine and she organised a refund after receiving the item back. It is not common to receive a very welcoming and friendly support from a customer service, most of them were as grumpy as an old lady🤭Angela , you are an angel and keep up the good work x
20. januar 2026
Besvarelse fra Maughan Jones
Thank you so much for your kind words Herbert. That really means a lot to us. Such a shame that it was not a suitable size for you. 😍
Great watches excellent service…
Great watches excellent service regarding strap and extra links all round very happy thank you
19. januar 2026
Besvarelse fra Maughan Jones
Thank you Mark. So glad you are now able to wear your watch with the extra links that were sent to you.
Lovely watch
Lovely watch, attractive, nicely made, fantastic value for money. One small criticism, the steel bracelet is a bit tight if you, (like me), have big wrists but it's still an absolute bargain and a great watch.
12. januar 2026
Besvarelse fra Maughan Jones
Hi Peter. So pleased you are happy with your watch. If the steel bracelet is a bit tight, we can send you some additional links free of charge to ensure it fits correctly. Please email us how many you need, and we will arrange
The quality of watch suprised me for…
The quality of the watch suprised me for the price point.
Come with two straps which was appreciated and it was easy to swap them out.
Delivery was very quick. No issues at all.
I will buy again from them
9. januar 2026
Besvarelse fra Maughan Jones
Thank you for your review Nathan. We look forward to your next order
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