Matthew's in Kilmarnock offers a wide range of Asian food you won't find at the supermarket. I especially love the huge noodle selection they have. They sell all sorts of different flavours and... Se mere
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Se, hvad kunderne siger
The product was packed very professionally making sure the glass bottle didn’t break. I would however advise to change the courier partner from Royal Mail since they don’t call. Otherwise the service... Se mere
Mathew’s is good at keeping customers informed of their order . They were waiting on something I ordered and asked if I was willing to wait an extra day or receive two deliveries. I’ve shopped several... Se mere
Just received my 2nd order and feeling extremely happy. Delivery was on time, all items were perfectly wrapped (excellent method and materials used for packing). Condition of each product were superb... Se mere
Virksomhedsoplysninger
- Asiatisk købmand
- Leverandør af mad og drikke til catering
- Kinesisk supermarked
- Koreansk købmand
- Supermarked
- Fødevaregrossist
Skrevet af virksomheden
U.K.'s largest Oriental supermarket chain with 6 branches across the country: Glasgow(Headquarter), Edinburgh, Aberdeen, Dundee, Kirkcaldy & Inverness. Our online shopping platform stocks with 1000+ products of Asian cooking essentials at best value. Shop today for Oriental style of Sauces & Seasoning, Rice & Noodles, Fresh & Dried Ingredients, Snacks & Drinks!
Kontaktoplysninger
Storbritannien
- www.matthewsfoodsonline.co.uk
4,8
Fremragende
359 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service
Products sell out fast, but customer service are amazing and help as best as they can.
4. oktober 2023
Great service will use again
1. oktober 2023
The experience online was very good
The experience online was very good, it's just disappointing that I need to buy online as my local matthews supermarket can't get the items I need, answer I get is 'it might be on next delivery'
4. oktober 2023
Very efficient
I bought a ceramic double boiler pot from Matthew’s Foods Online. It was very well and securely packaged and arrived promptly.
29. september 2023
Good company
Good quality food that’s difficult to source arrived promptly. Will use this company again .
15. september 2023
Brilliant customer service as always…
Brilliant customer service as always and great quality and price - would highly recommend
14. september 2023
Great!
Very good experience and they are reliable and trust worthy. Products are treat and no issues faced. Will but from them again.
13. september 2023
Defective item, can't exchange
Bought an item here that I realised after purchase was defective. It was a wok and I was specifically told that those can't be exchanged. It was a flat bottom wok, specifically for used with flat stove tops like electric ones, but it wouldn't sit flat because of the weight of the handle so most of the flat bottom didn't even contact the hob.
Despite the no exchange policy I decided to take the item back and see whether they would be able to do anything for me about the clearly defective item. I even offered to do a £20 shop there if they will exchange the item for me. (the wok cost only £10, but it's a matter of principle.)
Staff member who I spoke with wouldn't budge though and even tried to tell me that the wok is supposed to be used on a burner hob. I've done enough research to know that the only reason for the flat bottom woks to be produced is for hobs like the electric one. I'm not sure if they weren't aware of this because they never had the need to use a flat bottom wok or if they were just lying to me to make me think I'm in the wrong and that's the reason they can't help me.
19. september 2023
Uopfordret anmeldelse
Wonderful overall
Great product range, really impressive customer service, packaging was immaculate and delivery super quick. Will definitely be shopping again
10. september 2023
Excellent
The order was delivered quickly. The team was in contact to deal with replacement products - courteous and efficient.
9. september 2023
Very swift and efficient delivery
Very swift and efficient delivery. Reasonably priced overall. Would shop again at Matthew's
3. september 2023
It was ok .Thank you.
31. august 2023
Very good packing
Very good packing, fast delivery. Excellent communication and service.
24. august 2023
Great service
Great prices and fast delivery, order was well packed, and correct. Highly recommended and will shop here again.
22. august 2023
Excellent! Quick and efficient and reasonable…
Quick and efficient and reasonable priced goods and delivery.
20. august 2023
Quick and efficient with excellent products
Delivery was quick and on the date provided, the products were fantastic
17. august 2023
Well packaged
Well packaged, prompt delivery. Regular updates on delivery date and time. Will definitely shop online with Mathews again
10. august 2023
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