I made the mistake of also trusting that they were a legitimate company. I purchased an item; the item was 'cancelled' but the amount they charged certainly was not. I am awaiting response from cust... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Says my power deal didn't go through..... Great. Trying to figure it out now. Will update was I find out what happened..... Edit: 3 stars. Talked with customer service on chat, they helped fast t... Se mere
Virksomheden har svaret
Was a little skeptical at first but after talking to customer support they were able to send me the code directly through chat since it didnt show up in an email. Everything worked and was able to red... Se mere
Its a slightly confusing and unclear how it all works. Not sure it is worth time as I am DOING part of the work, marketing the deal. I found it may be easier just to do the standard deal; it will depe... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
MassGenie is a social shopping marketplace specifically designed and curated to provide a fun, memorable shopping experience. MassGenie’s vision is to redefine the online marketplace experience through the power of social shopping. MassGenie's unique model offers people opportunities to make their voices heard. "Power Deals" give buyers leverage to drive down prices through crowd shopping fueled by social media. Sellers compete to offer buyers the deepest discounts. By using MassGenie’s Power Deal and leveraging the power of social shopping and sharing, we empower our customers with the products that they need or want at the best possible price.
Kontaktoplysninger
18600 MacArthur Blvd, Suite 280, 92612, Irvine, USA
- 888-572-6193
- customerservice@massgenie.com
- www.massgenie.com
3,9
God
637 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Seems alright so far just want my ps…
Seems alright so far just want my ps plus lol
5. juli 2019
Uopfordret anmeldelse
Waiting for the code
5. juli 2019
Uopfordret anmeldelse
Cheapest I have seen a year…
Cheapest I have seen a year subscription.
4. juli 2019
Uopfordret anmeldelse
Awesome deal and fast checkout
4. juli 2019
Uopfordret anmeldelse
it's very good deal.
4. juli 2019
Uopfordret anmeldelse
Great products and deals!
4. juli 2019
Uopfordret anmeldelse
Great deals!
4. juli 2019
Uopfordret anmeldelse
Best deal I've seen for this pictular…
Best deal I've seen for this pictular item
3. juli 2019
Uopfordret anmeldelse
very nice prices
2. juli 2019
Uopfordret anmeldelse
Never get item
Never get item. If you want to lose money , order here.
2. juli 2019
Uopfordret anmeldelse
Besvarelse fra MassGenie
We sincerely apologize that you never received the item. Can we please have your MassGenie order number in order for us to assist you? We hope to hear from you soon.
Terrible customer service
Customer service called me to tell me they were sorry about my experience and that they would proceed to cancel my order and issue a refund. I received an email stating that my order was cancelled, but almost 12 hours later, the website is still labeling my order as active. I tried calling/messaging customer support and I have been ignored for almost 3 hours now. Avoid massgenie at all costs.
2. juli 2019
Uopfordret anmeldelse
Besvarelse fra MassGenie
Hi, We're very sorry for the inconvenience this may have caused. Your feedback is helpful for us to continue improve our customer service. Should you need further assistance, please feel free to contact us at 888-572-6193. Our Office Hours: Monday-Friday 6:00 AM - 8:00 PM PT
Saturday & Sunday 8:00 AM - 5:00 PM PT
Thank you and have a good day!
Have not received code
Have not received code. Details said power buys bought over the weekend would be received on Monday. The details have since been edited to say "weekday". Very shady. buy with caution and expect nothing in return.
1. juli 2019
Uopfordret anmeldelse
Besvarelse fra MassGenie
We sincerely apologize about the delay on your order. We will contact the seller and make sure that your order will be prioritized. We tried to contact you earlier but our call was routed to your voicemail. We will keep you posted. Thank you.
it's a scam..
it's a scam... they charge me 3 times reporting that "Authentication failed. Please use another payment method."
1. juli 2019
Uopfordret anmeldelse
Besvarelse fra MassGenie
We sincerely apologize that your order is not successful because we cannot accept cards issued outside the United States. You also provided an invalid phone number. We already dropped the authorization we requested from you bank. Thank you.
Was a little skeptical at first but…
Was a little skeptical at first but after talking to customer support they were able to send me the code directly through chat since it didnt show up in an email. Everything worked and was able to redeem for 12 months of ps+ just gotta have a little patience.
30. juni 2019
Uopfordret anmeldelse
didn't work well with firefox
30. juni 2019
Uopfordret anmeldelse
Besvarelse fra MassGenie
Thank you for posting your review here. We will let our IT team check our website using Firefox web browser to make sure everything works smoothly. In case you have more questions, feel free to send us an email or call 888-572-6193.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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