Magnific Anmeldelser 

They advertise for Premium+ some models that are unlimited for both, video and images. At the start of your cycle, you have some fast gens, which are enough for maximul 100 images/videos. After that, the platform is unusable at all. If you queue for example 9 images using Nano Banana 2, it takes about 30 minutes to have them generated. Moreover, they change the rules all time. Lately, you can have only two concurrent video gens, which takes about 10 minutes. It was ok before, but lately, it is an absolute disaster. It is a theft, you pay for something that you can only use for 2-3 days. Avoid please, they sell something on the surface, but the inside is rubbish.

SCAM - wegbleiben - Abbuchung auf der Kreditkarte - kein einlogen mehr möglich - Support: Dein Account wurde versehentlich gelöscht ! Wir können Dir nichts erstatten da wir nichts mehr kontrollieren können ! ( Gebrauch des Accounts ) da gelöscht. Es gibt mittlerweile besser und billigere Plattformen wie Higgsfield etc. absolute Katastrophe Harald

They hide their Premium+ unlimited features and don't warn you that you can continue to make images without having to upgrade. There is no way to know there is an "unlimited switch" to activate this, so you assume the feature doesn't work. This is on purpose. I wish companies were more honest.

Ever since Freepik was taken over the ai tools no longer work. I have been trying for days to generate and edit images and they all just time out.
*update - everything is now back working!

Penso che dei 16.000 crediti utilizzati non ce ne sia stato uno utilizzato nel modo in cui volevo io, praticamente soldi sprecati, tanti modi diversi per modificare/ritoccare immagini con l'IA ma neanche uno di questi funziona decentemente, scrivo un prompt in modo super dettagliato e decide di fare quello che vuole, senza parlare dei video, quella è la cosa più inconsistente che abbia mai visto in vita mai.
Ho contattato l'assistenza chiedendo se si potesse avere un rimborso dei crediti per le generazioni sbagliate a causa dell'IA e mi hanno risposto 1 settimana dopo chiedendo di allegare decine e decine di informazioni che mi avrebbero fatto perdere ore per poi magari non risolvere nulla.
Non appena finirò l'anno di abbonamento SICURAMENTE NON RINNOVERO'

Another company jumping the AI bandwagon actively eroding the field it was supposed to support. I was introduced to how bad this company is when I tried to apply as a contributor, now I'm glad I didn't from what I've been reading about deleted portfolios and such. Magnific is the #number42 slop site that killed everything Freepik was about. I used the site regularly because it had solid free content and for some niche stuff it was the only place. Now I can generate films, even the promotional material looks abysmal on the landing page. What were you even thinking? From stock content for designers to completely ditching your target audience. We have 100 other alternatives to AI generate slop.

This is for anyone who’s ever considered becoming a contributor—don’t. To be fair, they probably don’t need you anymore with their push for AI. Honestly, this could be one of the worst companies out there. It was already bad getting paid mere cents while they raked in over 200 million dollars. The switch from Freepic to Magnific, I think, was partly to bury bad reviews. I could go on about their shady practices, but what they’ve done to contributors feels criminal. Avoid all stock sites like these.

I was a contributor since it was "Freepik". Overnight they deleted my whole portfolio while I still had earnings accumulated. Now they say the can't pay me because I haven't reached the minimum threshold. But how can I reach the minimum if they have deleted my portfolio? This is abusive.

Edit: Thank you for your reply. I've contacted support multiple times about this already and the reply is always that I can't be paid because of the minimum threshold. How am I supposed to reach it if Freepik has unilaterally deleted my sole means of earning on the platform? Ticket numbers: 01600479, 01648082.

I am highly disappointed with Magnific AI. During my last session, it took 22 failed attempts just to try and create a single clean video clip. I even used crystal-clear video prompts written by an external AI to make sure the instructions were flawless, yet the tool repeatedly failed to deliver.Worse than the technical glitches is the abysmal customer service. I have contacted their support team via email 3 separate times requesting a resolution or to have my wasted credits refunded. I have received absolutely no resolution. Burning through paid credits on broken generations without any support is unacceptable. Avoid this service until they fix their policy and support pipeline.

Sono Premium da un paio d’anni ma l’abbonamento è aumentato di circa 30 euro dallo scorso anno. Ho scritto e riscritto per avere più info al riguardo ma niente… ho solo ricevuto una risposta automatica che non c’entrava nulla con la mia richiesta. Sono deluso da questo atteggiamento.

Freepik / Magnific basically bait-and-switched Premium+ users

What I paid for in 2025:
1.6M credits/year
Unlimited access to top AI models
€126 Year 1 / €252 Year 2

What I got in 2026:
credits cut almost 3 times to 600K
best models removed from Unlimited
price increased to €306
So the service became MORE expensive while giving users LESS

Their explanation is wild:
“These models became very popular, so we’re adjusting conditions.”
My translation:
“Too many paying users actually used the features they paid for.”
That’s not a user problem. That’s an infrastructure problem.
And meanwhile:
• generations are slow
• UI changes every month
• images sometimes don’t even appear without refreshing the page multiple times
Already seeing similar complaints from other Premium+ users. Curious how many people got hit with the same downgrade.

Yesterday I payed Premium subscription, and I could barely use it. Today i received an email announcing my suscription ended! WTF?? After a few days, they answered and refunded my payment...

Esta pagina es una estafa, Cuidado porque lo de ilimitado no es cierto, te paralizan las generaciones al minimo, durante semanas, al final una generacion mas de 8 minutos, y solo te permiten una cada vez, es decir para 3 generaciones unos 23 minutos, para que consumas creditos y compres, es un fraude absoluto, no os recomiendo suscribeis en esta pagina web, daran las explicaciones que quieran pero esta es la realidad que sufrimos durante semanas, de momento. No responden a ningun email de reclamacion, en mi caso,

Magnific states in its Privacy Policy that they provide a DPA if you contact them by email. Unfortunately, after three weeks of trying to get this resolved, I still have not received any meaningful answer.

Magnific states in its Privacy Policy, under “4. Privacy Policy for AI Suite Services”:

“Users of Individual, Business, and Teams plans who require the formalization of a Data Processing Agreement (DPA) may request it by sending a communication to [E-Mail], indicating their account identification details and the service contracted.”
Source: Magnific Privacy Policy, accessed June 4, 2026.

I have reached out multiple times via support, posted public comments on Twitter/X, and tried contacting them through chat. They did respond to some support requests, but the actual DPA request remains unanswered. This is not a minor issue for a professional tool. For businesses working with client data, a DPA is essential.

Because of this lack of response, we are losing several thousand euros in client projects. The product itself may be useful, but the complete absence of reliable support on such a critical compliance topic is unacceptable.

For any company that needs proper documentation, data protection standards, and dependable support, I cannot recommend Magnific at this point.

Tried to visit my EyeEm account, realized they'd shut down access to it altogether after acquiring the app. Another AI theft, trash app/company.

This is a complete scam.
I bought the premium + 1-year package because of the advertisement for unlimited creation, and well, they deliberately dragged out the time for the models advertised as having unlimited creation. I even spent 2 days just to create one 5-second source code. Even creating it using points still took 2-3 hours. What a disgusting thing!

Since Freepik changed to Magnific, we were charged 3 times (!!) for the subscription Magnific Business Yearly, while we were already on the paid subscription called Freepik Premium Yearly. This payment was done automatically from our MasterCard, so we couldn't cancel this. Meanwhile, now our account says that we have a free subscription, makes no sense at all as we paid too much already. I've contacted support many times, but still haven't heard back from them. Hope they will answer this ASAP. This is unacceptable!

Stole my money, refuse to provide a refund, and suspended my account. So now I lose a whole year subscription and they just closed my account. Please stay away from them, I have to now deal with the courts and escalate this. They stopped responding months ago. Highly, highly unethical company.

The customer support offer me a solution which help to solve my issue

Credits werden zu schnell verbraucht und Support hilft einem nicht weiter bei Problemen. Leider sehr enttäuschende Erfahrung! Gibt günstigere und bessere Alternativen!