Magic Hose Anmeldelser 

Do not buy
If I had read the reviews first I would not have bought one.
Sprung a leak after using for second time.
Lesson learned I think.

Couldn’t find a hose long enough on Temu, but were delighted to find it on magic hose!
When it arrived it arrived in 2 pieces with a connector. This is not what I wanted or ordered. Now I have to return it at my own cost.
When I made them aware it’s not on the website, all of a sudden it appeared at the bottom.

So if you need a long hose, you’re better off shopping on Temu and getting a connector. It will be a third off the price of these crooks.

Bought one last year. Wish I'd bought it years ago. Expands quickly when you turn the water on and shrinks back quickly when you have finished. Nice and light. Just watered the garden today and topped the pond up.

Seriously, if it were possible to award less than one star for this product, I would go for it straight away. AVOID THIS ITEM AT ALL COSTS!!!!! I had the original one replaced because it leaked in several places the first time I used it, and now the same thing is happening with the new one. Worst product ever. What a complete waste of money.

The hose had a puncture within 9 months with very limited normal use. I would not recommend buying at all. It seemed great at first, but simply doesn't work.

Just thrown away my second 'Magic Hose'. Both have burst within a month of having them, no idea why, they seem to be so delicate and if it bends or twists (through general even gentle use) that seems to be that, the interior rubber hose gives up and you have a leak. I tried repairing it but to no avail, so another £40 down the drain. Never again. My advice is stick to a stronger hose reel, I appreciate they can snag but it's a small price to pay than the cost of these 'magic hoses' which simply aren't fit for purpose in my experience.

Scam company. Bought a hose, set it all up and it leaked straightaway. Called the company so many times, no reply, e-mailed also no reply. Please don’t purchase.

They need to be investigated.

Absolutely terrible product, on my third replacement since May and it’s split yet again with very little use!!! Stay clear! Absolute waste of money

I bought a hose pipe from them via amazon. I reported that it leaked after 3 months, despite numerous e mails they never got back to me. The hose pipe is useless and a complete waste of money. Do not buy from this company as they are fraudsters selling products that do not work

The worst company I’ve dealt with ever do not buy from them.. product was faulty and they would not refund still trying to get a result hose was split on using for the first time
I just wanted refund I’ve gone through my bank now .. do not buy from these people

A great idea poorly executed. I was initially pleased with the hose. It curled up into a bucket and was so much easier to store than reeling in a traditional hose. But the inner neoprene (?) soon started leaking and then split entirely so that it was unusable after little more than a year of light garden use. On top of that the tap union is not user replaceable or serviceable as it has a metal crimp that can’t be loosened or tightened without special tools. Back to a traditional hose and reel for me. Take heed of this and other reviews here and steer clear.

The hose has only lasted a matter of weeks - trying to get my money back. The problem the hose stopped retracting is 3 times its length and water does not come out - some seeps out of the sides . They asked for a video which I sent with an audio explaining what was wrong .....and visual proof that no water was coming out apart from some seepage. They said they wanted another video of the evidence??? Feel they are just hoodwinking me. Don't deal with this company they are not reputable!

If anyone thinking of buying a Hose please don't buy from this Magic Hose company.There is NO magic ,if anything the item is rubbish nothing like what it has described.
They would not give refunds unless customer send a video of the problem.
I agreed with most of reviews.These are cheep shit PLEASE DON'T BUY ANYTHING
enoka

So i bought a weed burner from this company and it arrived with all parts missing the plug was scratched and clearly been used so i emailed to return it , i really dont think its been made in uk i dont trust that its safe
Today i had a message to say they have sent out parts and im being charged £10 for them so again i have messaged and said i want to return it but have been ignored
THESE ARE DEFINITELY NOT TO BE TRUSTED

Purchased this hose and now wish I'd read tge reviews first. I was Northampton satisfied witge product and asked if I could return it the emails that followed were rude sharp and the customer service was no where in site. If I returned it it would be at my own expense and if they would not refund i would have to pay again to have it returned to me, who's the loser here.
Do not use this company.

Impossible to contact Magic Hose. Hose split after yery little use. Don't buy from this company!!!!

Do not buy from this horrible company!!

They will take your money and sell you cheap shit that will brake in no time and never replace or refund

They are bunch of you no what!!!!

Dont buy - Poor quality - lesson learned, less haste when buying. Its likely a scam - not replying to me now Ive rasied issues with leaks - its a month old and useless

My order was cancelled on May 20th 2025. I received an email on the 20th May stating that my refund of £34.99 would be paid back to my account within 3-5 working days.
It is now 29th June and it has not been received.

Magic hose buyers beware. We ordered this on line. When it came it was faulty- it leaked, didn't fit the tap and the spray connector didn't fit properly either. We asked for a return label and refund. The return e mail from Magic hose asked for photos or a video to identify the fault. We complied with this. We have chased this up every day for the last 10 days and just get a bog standard reply asking for photo/video evidence. When we ring the number given it just cuts out. There is no hint of a return label or refund as per their terms and conditions for faulty goods. Its nothing but a scam and fraud. DO NOT BUY