Their warranty is a scam. I bought one of their mattresses for my disabled mother and it already has a hole that causes her excruciating back pain. They asked for pictures which we sent and they said... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I never received my product because apparently it was a third party product and they oversold. But Luma sleep never sent me updates or any kind of information about my product. After two weeks without... Se mere
They use a lot of scammy techniques on their website, like pretending there's a time limit to order and limited stock BS, but so far I am fine with the actual product. Look around for coupon codes.
Virksomheden har svaret
We received the all latex sleep system. Two weeks in and it's been very good for us. Back pain almost gone, after sleeping on a 10 year mattress previously. There were a couple of small spots on th... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Luma Sleep was founded by three business friends with decades of mattress-making experience. We started our company because we learned a lot and came to believe a few simple things about making and selling mattresses: 1. No one should ever have to compromise when it comes to buying a mattress. 2. Most retail and online mattress shopping causes compromises and in many cases, regrets. 3. A quality mattress is essential for quality sleep; the quality of a mattress is directly affected by the quality and quantity of the materials inside the mattress. 4. Your mattress should adapt to you and your uniqueness - every night and all the time. 5. The best mattress materials that adapt to you are Talalay Latex and Pocketed Coils. To make shopping for a mattress easy and make sure you sleep better we do four things: 1. We build quality mattresses with designs that are simple and easy to understand. 2. We use the best American made materials and more of them. 3. We make it easy to compare our products to the competition. 4. We give you 100 nights to fall in love with your new bed or return it free. 5. We created our unique Slumber Systems™ so you can transform the firmness of your bed anytime your needs change and for free in the first year. Everything we make and everything we do is focused on your comfort before, during, and after you purchase one of our mattresses – whether that’s in month four or year fourteen. Our goal is simple. Every time you climb into bed, the last thing we want you to think after turning off the lights is “Ahhhhh…bed.” We hope you will give us a try. ~ The Founding Team
Kontaktoplysninger
235 Apollo Beach Blvd Suite 220, 33572, Apollo Beach, USA
- 813.956.3765
- info@lumasleep.com
- www.lumasleep.com
Amazing product, Amazing customer service
Luma Sleep Mattress was recommended by our friend, a chiropractor. My husband and I were a bit skeptical at first because we weren't able to lay on an actual mattress. But, because we trusted our friend we decided to make the purchase. How pleased we are that we did! The mattresses are more comfortable than our Sleep Numbers. We are resting very well! I must comment on the customer service. As the young people say, "It's the bomb!" Everyone I dealt with, from the website to the owner (I had many questions - a major purchase for us) were so respectful, informative and thoughtful. I honestly felt that I was important as a person - much more than as a purchase-er. I would recommend this product and company without reservation. May there be more eCommerce businesses that follow the model and protocol Lima Sleep has embraced. Thank you for a wonderful product!
26. februar 2017
Uopfordret anmeldelse
so far, so very good
We have only been sleeping on our new cal king hybrid mattress for about 3 weeks but our early impressions of this mattress are Excellent! We had been sleeping on memory foam for last 10 years and find the latex/coil design to be far more comfortable. It is a much cooler mattress to sleep on. The support is awesome. The bounce is great. Stephano was extremely helpful in designing our configuration, The mattress shipped to us in a week and setup was fairly easy. Build quality of the Mattress seems pretty good and the only noticeable less than perfect observation was with the Tencel mattress cover which has a rather loose fit. Additionally included with the hybrid sleep system were two latex pillows which surprisingly are the best i have i have ever used. Looking forward to a long and comfortable relationship with this Luma Hybrid mattress.
22. februar 2017
Uopfordret anmeldelse
Excellent experience!
The website was easy to use and select the write product. The sleep system was delivered on time and was easy to unpack and set up (but a 2 person job). Our guests have been giving great feedback on our queen size bed which we put in our guest room since we got this.
21. februar 2017
Uopfordret anmeldelse
Fantastic product, fantastic delivery, fantastic communication.
After months of sleeping on a terrible mattress, Luma has provided me with a fantastic night's sleep. It's a heavy mattress with great support and comfort. The company was a pleasure to deal with. I will be recommending Luma to everyone I know.
21. februar 2017
Uopfordret anmeldelse
Honest and straight forward
Had bought another manufacturer's name brand mattress. Was not at all happy with comfort level,not as represented. Spoke with Luma representative who steered me to purchase of Luma topper. This greatly increased my comfort level. Every thing was exactly as quoted by Luma
13. februar 2017
Uopfordret anmeldelse
Best bed I've ever slept on
We had no idea how bad our old queen bed was until we bought our new Luna bed! It's so soft but feels supportive at the same time. When my husband moves, I don't feel any movement, unlike our old mattress.
13. februar 2017
Uopfordret anmeldelse
Luma Sleep Review
The best mattress I have ever owned. Was having trouble sleeping sound all night. Since receiving my mattress, 'I'm sleeping in a cloud". Great customer service and you can't beat their guarantee. My one year is up and didn't have to make any adjustments to the firmness of my mattress. Was skeptical at first about ordering a bed online, but was an easy, seamless process. Try Luma today, you will be glad you did.
3. februar 2017
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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