I ordered a yellow and blue dress for a special occasion, as a larger lady I wanted something that looked and felt lovely and this was beautiful when it arrived. It was thinner material than I expecte... Se mere
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Se, hvad kunderne siger
Ordered dress from.the website. Phoned shop and staff explained the proper sizes that would fit.me being larger lady. Paid over phone. Revieved item yesterday. Absolutely beautiful . Size colour an... Se mere
So happy with the 2 crochet cardigans and the 2dresses I received. I am a petite size but sizing perfect. Fantastic service and quick delivery . Will definitely be ordering more items in the f... Se mere
Just love Lucy Lou's and so pleased they've come to Penwortham. I've been short on body confidence but feel more confident now after a wardrobe revamp which now includes dresses that fit like a dream... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Lucy Lou’s Boutique is a family run business which has been established for over 8 years. We pride ourselves on making customers feel good about themselves and finding there own kind of beautiful in a new outfit that makes them feel confident when they leave our store. Our website is easy to use and our Live videos on our socials give an excellent view on how to style items together and to give our ladies some outfit inspiration. We want everyone to feel comfortable whatever age or size you may me. We’re here to make that happen. We look forward to seeing new faces in the future and we appreciate our returning customers.
Kontaktoplysninger
7c botanic road , Pr97ng, Southport England , Storbritannien
- 01704469600
- Info@lucylousboutique.com
- www.lucylousboutique.com
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Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
First order but definately not my last
Received my first order this week and it was gorgeous. Speedy delivery and great quality items. I love that the size 16 model on the website is my size. I can see how it will look on me before ordering. Hurray for this lovely boutique.
Amazing dresses
Your clothes are amazing I love your maxi dresses.I have never been a dress person until I found your website honestly they are amazing and the price is excellent too. I'm a new customer and highly recommend 100%.
Amazing boutique i shop online your…
Amazing boutique i shop online your clothes are amazing quality and so nice and affordable, came across you on Facebook and honestly so glad I did fabulous customer service also keep doing what your doing ladies amazing job ❤️💜xxx
Great quality clothing!!
Received my items from the bundles evening and love everything 💕
The cc tops sparkle so much and fit perfectly and the tassle jumper is so soft and hangs a treat!! Thank you very much for good quality clothing and service 👏 xx
Lucy Lou’s …
I stumbled across Lucy Lou’s Boutique by accident in August when a live popped up on Facebook, and my goodness I’m well and truly hooked, I can’t wait for the live’s every week, and I’m absolutely loving all the newness! Have made lots of orders including bundle madness, and I love everything I’ve bought, there’s something for everyone, the quality, the price and the variety is amazing, can’t wait till our next trip to Blackpool from Scotland, as I defo will be popping in to the shop, thank you so much keep up the great work, Lucy, Gill and your amazing team 💖💖
Excellent mum daughter business
Excellent mum daughter business . Love the whatching the life’s only visted the shop once in Southport. Staff were friendly and helpful. Bought loads on line my wardrobe is full of Lucy Lou clothes. Very good quality and price . Delivery is fast . Would highly recommend them
Lovely Family Company
I stumbled on this company by chance online when Lucy and her mum were hosting a live feed.
It has been a joy to shop with them. Everything I have bought has been excellent quality and has arrived on time.
I have also been lucky enough to buy some of their bundles recently which have been excellent value.
I cannot recommend this family company enough and hope to visit their Southport shop very soon.
Keep up the good work Lucy, mum and all your lovely staff.
Amazing
I have bought a lot from this lovely friendly family company. Clothes are very good quality and sizes are perfect. Promt service. Definitely recommend. X
Great family business
I have just recently started shopping with this company.
The products and service has been second to none.
I watch there lives on Facebook where you can view there clothes on different sizes ,which is a big help .
I would highly recommend this family owned business.
Love the stuff from here
Love the stuff from here. All good quality and decent prices. Thank you so much ladies :)
Lovely shop.and clothes that suits most…
Lovely shop.and clothes that suits most styles and ages. Online shopping is easy theres plenty of choices to help you look.wonderful at any age. The staff are so helpful and nothing is too much trouble. Emails answerd immediately . Very good delivery for same costs as other retailers. Lets support these wonderful local businesses as there are no decent ladies wear on the high street!
I used to love shopping at Lucy Lou’s
I used to love shopping at Lucy Lou’s, however the clothing has gone so expensive. I love the styles but the quality just does not justify the price.
I enjoyed watching the live videos however I can longer watch them as they have become the Lucy show! Her poor mum does not get the chance to speak without being interrupted and corrected. It comes across it’s her shop and nothing to do with her mum and as a woman of a more mature age myself it is frustrating to watch .

Besvarelse fra Lucy Lou’s Boutique
What a gem this boutique is
What a gem this boutique is. Ordered many outfits. All the clothes have landed on time. If there is an item that is out of stock and they get it back in they send a message to let you know. Yes I would recommend having a look.
I’ve ordered quite a lot of stuff now…
I’ve ordered quite a lot of stuff now from LL and believe me when I say you won’t be disappointed the customer service is way above standards of any large chain store and the quality of the items are great I love shopping here now xxx thanks LL girls xxx
Amazing boutique!
Very quick response to all my email enquiries, friendly company to contact and extremely fast delivery! The ladies at HQ also managed to source a few items in the shop that were out of stock online & went above and beyond to help! I’m delighted to have found you now x
A lovely online company that has good…
A lovely online company that has good quality clothing. I have purchased a number of items and have been very happy with goods received. Easy returns and excellent customer service. I was recently sent the wrong pair of jeans I spoke with Dianne in customer services who dealt with the return refund of postage and dispatch of the correct jeans in the most polite friendly and professional manner. Thank you Lucy Lou ladies. TOP TIP. EVERY ONE NEEDS A MAGIC DRESS IN THEIR LIFE
Do not work for this company
Do not work for this company!
The turnover of staff is huge and says a lot about the owner and how she treats the girls. They hire very young (vulnerable) girls to ensure they can pay them a little as humanly possible , and also that Lucy can speak to them how she does as she is jealous of them truly and get away with it as an adult would never allow this.
Multiple instances of bulling, from Lucy to Staff and from older staff to the younger ones.
Young and vulnerable girls being taken advantage of.
Companies like this won’t last long, tax avoidance, bullying and lack of awareness always show up eventually.

Besvarelse fra Lucy Lou’s Boutique
Great service.
Ordered dress from.the website. Phoned shop and staff explained the proper sizes that would fit.me being larger lady. Paid over phone. Revieved item yesterday. Absolutely beautiful . Size colour and quality. Great information about.postage and tracking of parcel. Fabulous service from all staff. I am mow awaiting another few beautiful items arriving g today. Happy yo recommended to everyone. 5 star treatment. Well done to all staff. Look forward to spending lol
First time i have placed an online…
First time i have placed an online order, received my dress, top and sandals they are beautiful quality and perfect fit. I will be a regular customer from now on. Thanks so much 🥰
Gorgeous shop I wanted to buy…
Gorgeous shop I wanted to buy everything when I visited. The staff were so lovely and helpful and the clothes I've bought are beautiful! I'll definetely be back, thank you!!
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