My order with Lord & Taylor was very good. It came on time at the right location that I requested and there were no issues what so ever.My order was also exactly what I purchased and in mint condition... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Placed an order 2 weeks ago. No communication since - except an invitation to review a product I haven't received. Only reachable through online chat or email and responses are automated. Essentially... Se mere
Shipping took FOREVER due to customs. BUT their customer service was on the ball, often answering emails within minutes. Definitely recommend, but patience is a must. My item took about a month to arr... Se mere
I ordered a ring and it is perfect and was well packaged. My only issue was that I ordered it late July and I had to contact Customer Service to find out when it would be shipped. It arrived August 10... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For almost 200 years, we've known Lord & Taylor to be iconic, resilient and deeply rooted in heritage. What began as a dry goods business in New York City in 1824 by Samuel Lord was etched in America’s history as the country’s first ever department store. Lord & Taylor was acquired by The Saadia Group and reintroduced to the world as a digital collective in April 2021. Your favorite brands — both old and new, the signature white glove service, and everything else you love about Lord & Taylor is back, better than ever.
Kontaktoplysninger
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Bankrupt Theives
Do not buy from Lord and Taylor. No one responds to text. The chat doesn’t work and the customer service stops responding to email when they know they have fraudulently stolen my money and havnt delivered the merchandise. They even went to the extent of blocking my IP. Thank you for showing customers that you are dishonest thefts. The fact that I didn’t receive my merchandise and you refuse to refund me on such a matter is disgusting. Don’t worry business bureau will deal with your theft properly.
I got bad experiences with lord and…
I got bad experiences with lord and Taylor I order twice and since February 23, I didn’t got my order and NOT refund, received partial item that was wrong , no one to contact, phone and email not working , please do not make any order with this company, they still my money… do u want rate it’s O rate. I’m planning on contacting shame on you
Terrible service!!
Terrible service!!! I place an item on 3/25/24 and even paid expedite shipping but as of today no item received
Almost 3 weeks later and no shipping…
Almost 3 weeks later and no shipping information or response from customer service
I did not receive my purchase.
Lack of communication after I placed my…
Lack of communication after I placed my order. One item was refunded back to my card without telling me it's not available. Another item has still not shipped 2 weeks later. I tried contacting customer service, no response via text or email; live chat is not working on the site.
Do not purchase anything them
Do not purchase anything them. There is no customer service, they sold fake designer products, and they will accept a return but will never refund your money. They owe me a lot of money.
I have been charged for a dress that…
I have been charged for a dress that has not been shipped. It has been over 2 weeks and the oder status is unfilled and I cannot get anyone to respond when I send texts or emails. The dress is for an upcoming event and I need it or I need it refunded so I can find a dress for the event in time!
Hello??
I ordered something over 15 days ago and paid for 2 day shipping. The item still hasn’t shipped and I’ve emailed and texted on three separate occasions about the items. They were “final sale” and the event I wanted them for is now long and gone. My credit card has been charged, the items are MIA, and no one from customer service even acknowledges my email or texts. I’ve never had an experience like this before and am shocked that I’m at the point where I need to write a public review to maybe get a refund or at least an update on where the order I have already paid for may be. Disappointed to say the least.
You took my money but didn't ship my dress
I ordered a dress two weeks ago and you haven't shipped it yet. I emailed you twice and texted once, but I haven't received an answer yet.
Ordered 2 weeks ago and still hasn’t…
Ordered 2 weeks ago and still hasn’t shipped. Website works. App has been broken for a month.
Not sure how to rate you when I did not…
Not sure how to rate you when I did not receive my order yet
No customer service
Very interesting I have previously shopped with L&T online and did not have this experience, however I now have an order that has never shipped. I have sent several emails and text messages. There is no customer service live person available. No answer from emails nor a shipping confirmation for my purchased items. I will NEVER use them again.
I got bad experiences with lord and…
I got bad experiences with lord and Taylor I order twice and since March 9 I didn’t got my order and NOT refund , please do not make any order with this company, they still my money… do u want rate it’s O rate
Have not received order and there is no…
Have not received order and there is no tracking information in shop
Ordered well over a week ago and still…
Ordered well over a week ago and still no updates on shipping and emailed with no response
I did not receive my full order nor did…
I did not receive my full order nor did I receive any package tracking information and I’ve emailed and have not received any response. I would never order again or recommend to any family or friends
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








