My order with Lord & Taylor was very good. It came on time at the right location that I requested and there were no issues what so ever.My order was also exactly what I purchased and in mint condition... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Placed an order 2 weeks ago. No communication since - except an invitation to review a product I haven't received. Only reachable through online chat or email and responses are automated. Essentially... Se mere
Shipping took FOREVER due to customs. BUT their customer service was on the ball, often answering emails within minutes. Definitely recommend, but patience is a must. My item took about a month to arr... Se mere
I ordered a ring and it is perfect and was well packaged. My only issue was that I ordered it late July and I had to contact Customer Service to find out when it would be shipped. It arrived August 10... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For almost 200 years, we've known Lord & Taylor to be iconic, resilient and deeply rooted in heritage. What began as a dry goods business in New York City in 1824 by Samuel Lord was etched in America’s history as the country’s first ever department store. Lord & Taylor was acquired by The Saadia Group and reintroduced to the world as a digital collective in April 2021. Your favorite brands — both old and new, the signature white glove service, and everything else you love about Lord & Taylor is back, better than ever.
Kontaktoplysninger
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
didnt recieve any of the last 3 orders…
didnt recieve any of the last 3 orders I placed. Please just take the site down.
Did not receive necklace.
It appears y'all are closed
It appears y'all are closed. Confusing payment. Not a good experience
I placed my order and you canceled it…
I placed my order and you canceled it for no reason.
My order canceled twice
My order was canceled twice, after using afterpay and PayPal was not working. I tried to email but no reply.
I have no idea what happened to my…
I have no idea what happened to my order. I noticed a refund but have heard nothing from you??? Why was it cancelled???
Disappointing business practice
I bought a dress. Did not want to do Pay Pal because they charge. I signed up for the 4 payments. They took out the first payment then emailed they were refunding with no info on the dress or any informaton. I sent an email with all the information and this is the response I get. No information on the dress. Do you consider that appropriate treatment for a past customer in fact. I guess that doesn't count.
If I could give zero starts I would
If I could give zero starts I would. Terrible customer service, no response from emails, the texts don't work. I requested two days shipping, never got that either. I needed these clothes for a trip for Alaska and I leave tomorrow without my clothes. CANCEL MY ORDER #183831240
Did not receive order yet?
I ordered a duvet cover
I ordered a duvet cover. The measurements given on your website are wrong so it does not fit my comforter. I wanted a response to that. I would like to return it or get a refund.
Thank you,
It’s 2 weeks after making the…
It’s 2 weeks after making the purchases, the items have not even been shipped yet so therefore they will not arrive on time for my event so i tried to cancel the order twice by email but no response from anyone, and all the customer service numbers posted online is bogus so there’s no way to contact Lord & Taylor. Impossible situation. Zero stars from me 👎🏽
I dislike the slow tracking of my items.
I placed my order three weeks ago and…
I placed my order three weeks ago and it still wasn't shipped. Customer service doesn't exist. Worst experience.
My order never shipped and I have…
My order never shipped and I have already made one payment through AfterPay.
I didn't get my order as yet
I didn't get my order as yet! I sent two emails about it, with NO response. Please email me as to my missing order.
I returned a very expensive dress
I returned a very expensive dress, I have proof that it was received by Lord and taylor since March, I still did not get my refund. They don't answer emails and their phone number and chats don't work. The same email that gave me the return label is not answering anymore.
They take the product back but they don't refund
Shame, I have been a customer of Lord and Taylor for years.....What a disappointment
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








