I had a great experience speaking with a lady who attended to me over the phone at Link Financial Outsourcing. She was professional, polite, patient, and very helpful. She listened carefully, answered... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good visitor who realised that because of my throat cancer and no VOLUME in voice I'd made all possible to make contact with Lloyds bank. The agent who called at my house was understanding and profess... Se mere
Virksomheden har svaret
I spoke to a lady called Kyle who was very helpful and patient with me whilst I was going through something that had been worrying me. She sorted out everything with me I could understand her so was v... Se mere
Virksomheden har svaret
Since having the letter and being taken under link financials I have attempted multiple phone calls but no answer , I have left my number for call backs but heard nothing . I can not set up a direct d... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Link Financial Outsourcing
Skrevet af virksomheden
Link Financial Outsourcing is one of the best-established credit management companies in the UK.
Some lenders find the administration of loans and credit burdensome, and choose to pass on the debts they’re owed to us to manage. We are fair, helpful and sympathetic and we’re committed to doing the right thing for our customers, working hard to find a positive outcome for each and every one of them. Since 1998, we’ve helped more than 4 million people resolve their financial issues.
We’re here to help, so if you have a question or need any assistance please call us on 0800 064 4499, or you can find more information or make a payment on our website: www.linkfinancial.eu
Some lenders find the administration of loans and credit burdensome, and choose to pass on the debts they’re owed to us to manage. We are fair, helpful and sympathetic and we’re committed to doing the right thing for our customers, working hard to find a positive outcome for each and every one of them. Since 1998, we’ve helped more than 4 million people resolve their financial issues.
We’re here to help, so if you have a question or need any assistance please call us on 0800 064 4499, or you can find more information or make a payment on our website: www.linkfinancial.eu
Kontaktoplysninger
Storbritannien
- www.linkfinancial.eu
4,1
God
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Received several texts and emails but dont respond to my emails
Received several texts and emails saying I owe debt. I sent an email asking them for evidence. They just said I owe money but provided no proof. I sent another email 2 months ago asking again for proof of which they never responded. I'm currently waiting 30+ minutes on the phone again after I gave up last time. Only way to get a response seems to be by complaining on here at how incompetent the company is as a whole.
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
V helpful and polite response to my…
V helpful and polite response to my query with Link.
29. juni 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Customer was very helpful and clear
Customer was very helpful and clear
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Fantastic, efficient service from Kai
I had a wonderful experience calling in today. The customer representative, Kai, was incredibly helpful and patient while assisting me with my account management. They took the time to truly understand my issue and were quick to find an effective workaround. Exceptional service!
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
My experience with Link Finance is…
My experience with Link Finance is outstanding. The customer service is top-notch, very helpful, and friendly.
23. juni 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Doing great job
23. juni 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Customer service
The lady who dealt with my issue was very helpful and understanding. Understood exactly what I needed and dealt with it swiftly. Her name was Kye or Kai but she was very helpful.
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
This company is nothing short of a…
This company is nothing short of a joke.
We discovered during a mortgage application that they had registered a default on my husbands credit file.
After a lot of investigation, by us, it was discovered that the account was an account that we had no knowledge of. Evidence was gathered which proved that the account had been fraudulently opened.
Contact was made with the original creditor and Link Financial on the 27th of November last year. The original creditor, on receipt of the evidence, removed their default within a week.
Link Financial, however, some 7 months later have not responded to a single email, other than to advise the email to them had been deleted and requesting the same information again, TWICE.
We have called and are told someone will get back to us. Noone ever does.
They are clearly a company who completely disregard the legalities and their duties surrounding the processing and reporting of data, and refuse to do anything about it.
We will now be escalating to the Ombudsman and seeking compensation.
27. november 2025
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
Reece made everything very easy for me
Reece made everything very easy for me, thanks..
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Very helpful
The
Call taker was very helpful informative and understanding
13. juni 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 4 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
100% HELPFUL
Very helpful and courteous polite service informative and prompt reply on the phone
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
It shows great service friendly helpful…
It shows great service friendly helpful (Hassah) she was very professional quick didn't hesitate so patient with me I received excellent service I'm so impressed with the link financial service thank you so much for the superb service
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Thank you very happy with the help I…
Thank you very happy with the help I was given.
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Kye was very helpful
Kye was very helpful. As a Welsh man, I love hearing Welsh accents on the phone and Link creates jobs in Wales rather than outsourcing to a different country.
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Answered all.my questions we'll.
Answered all.my questions we'll.
Sorted my enquiring professionally.
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
will ruin your credit file despite payment
I've just sent Link financial another email complaint just now but feel that i need to make this public
I had no issues previously with this company repaying my debt but when i switched banks to Monzo, it's gone downhill.
I have tried 30 times now to login the portal to update my payment details but each time i enter my details (with the details THEY have provided i must state) i get a unsuccessful verification email with a number to call them on to resolve. That number takes me through a number of options then goes to voicemail each time.
I have kept every email to forward to the financial ombudsman
They have not responded to the emails I've sent them directly apart from the automated reply. And despite the MULTIPLE ATTEMPTS my side to get this account up to date and paid off, they have seen it wise to issue me a default letter whilst i'm in the middle of applying for a mortgage.
so the effects of this can be quite devastating and unfair as you can imagine.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
These Divis were chasing me for a debt…
These Divis were chasing me for a debt which I never had, after proving that the debt they were on about never existed they took no notice, this went on for 2 years, eventually they decided to take me to county court asking for £7,000 , the case was dismissed so they got ziltch, they had also submitted false documents to try and win the case, SORRY NO COCONUT THIS TIME.
31. maj 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you for taking the time to share your feedback so we can fully understand your concerns we have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong.
Fantastic company
Fantastic company. Really listened to my point. Massive Ty to Emily, she's a credit to your company. Managed to get everything sorted and did all they said they'd do. Can't praise them highly enough
Wayne
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.