Employees should know the hours of operation. Use words like please and thank you. Have more staff. Very unprofessional. About 50 people lined up. When they opened they took people with appointment... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The actual test results appear to be quite good. However it is extremely frustrating when you message them as to why it is taking so long to receive some results and their standard response (cut and p... Se mere
Virksomheden har svaret
After I received test results, I was a bit disappointed as I almost didn’t have any allergies or intolerances even I had known that I had them. Good I had consultation with nutritional therapist M... Se mere
Virksomheden har svaret
Lifelab had a 30% discount so I paid about £60 for some lifechanging allergy results. I had been told my entire life I was severely allergic to eggs and nuts and at the age of 32 hadn't eaten anything... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Lifelab Testing
Skrevet af virksomheden
Who are we?
Your health is a commodity, affecting everything we do and when we’re feeling good we tend to take it for granted. Being proactive is about managing your health so choose the best, easiest and most reliable solution for you: Lifelab testing™.
In no way affiliated with Life Labs in Canada.
Our values and our mission
We know the excitement of receiving your test results and finding out exactly which allergens you’re sensitive to- and we also know how powerful these insights can be as you shape and mould your diet to live a better, healthier life. We want more people to feel empowered to start their own wellness journey.
Our company is part of the global health and wellness group Healthy Stuff Online Limited and we have 15 years experience helping people identify problematic allergens via our at home tests. Our global network enables us to distribute the highest quality tests to anyone who needs them worldwide.
What we offer
At Lifelab’s inception, we offered scientifically validated Allergy and Intolerance tests to customers. Since then, we have listened to your feedback and expanded our product portfolio to offer you even more specialist health tests such as:
- Vitamin D Tests.
- Thyroid Tests.
- Liver Function Tests.
- Menopause Tests
- Prostate Health Tests
- Ovarian Cancer Tests
- Colon Cancer Tests
- Inflammatory Bowl Tests
Visit our website Shop Allergy & Intollerance Tests Shop Health Tests
Kontaktoplysninger
Derby, Storbritannien
- 01332 321892
- info@lifelabtesting.com
- www.lifelabtesting.com
3,6
Middel
196 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful!!
Paul was very helpful and friendly! Sorted out my issue very quickly!
18. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Lifelab Testing
Thank you for your 5-star review, Jessay! We are glad Paul could assist and you found the service friendly!
Really great customer service.
17. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Lifelab Testing
Thank you for your 5-star review, Gary! We are very happy to hear you're pleased with our team's customer service!
I had another great experience
I had another great experience, Jake was very helpful and got me what I needed asap. Very happy.
Thank you Jake.
11. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Lifelab Testing
Thank you for the 5-star review, Hanna!
We are pleased to hear you found our website chat helpful and Jake was able to assist!
Besvarelse fra Lifelab Testing
Thank you for your review!
Was confused as to how I was meant to…
Was confused as to how I was meant to send off the hair samples for testing and Jake cleared things right up! Perfect customer service
6. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Lifelab Testing
Thank you for your review, Khadijah! We are very happy to hear Jake was able to assist you and you are pleased with the customer service!
Got a bit confused, but customer service cleared things up asap!
Got a bit confused with how things were done once I signed up, but Jake on the chat service was an absolute gem and cleared things up for me asap.
5. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Lifelab Testing
Thank you for your 5-star review! We are very happy yo hear you're pleased with the service and Jake was able to help!
Thumbs up
So far so good.
Received package next day.
Good. Customer service through live chat
5. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Lifelab Testing
Thank you for your review, Susie! We are very happy to hear you're pleased with our customer service and your package arrived quickly!
Still awaiting results
I mailed mine and my husbands hair samples on Sept.9 and haven’t received a response, so I “chatted” with Jake and he was very helpful, cordial and quick with answers.
4. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Lifelab Testing
Thank you for your review, Patti! We are very happy to hear Jake was helpful.
Thanks Jake!
Haven't submitted our tests yet. I used the live chat this evening and worked with Jake. He was very helpful. I wasn't able to open my attachments and he was able to send me the necessary barcodes.
3. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Lifelab Testing
Thank you for your review, Rachel! We're very happy to hear Jake was able to help!
Chat help was quick and polite
I sent my samples and had some questions and was helped quickly by the chat service. Haven’t received my results yet but I’m excited!
29. september 2022
Uopfordret anmeldelse
Besvarelse fra Lifelab Testing
Thank you for your review! We're very happy to hear you're pleased with the service!
Paul in Customer service
Great customer service from Paul,really helped me out and answered all the questions I had quickly and politely
28. september 2022
Uopfordret anmeldelse
Besvarelse fra Lifelab Testing
Thank you for your review, Reece! We are happy to hear Paul was able to assist!
Paul was a brilliant
Paul was a brilliant, quick response and had my issue fixed straight away!
28. september 2022
Uopfordret anmeldelse
Besvarelse fra Lifelab Testing
Thank you for your review, Stacey! We are happy to hear Paul was able to assist!
Communication Poor Except Chat Agents
General communication on having received samples and getting timely results is very poor and I've had to chase with the chat agents a number of times. However, the chat agents are very friendly and responsive, so this is a big plus and and they are a credit to the company.
28. september 2022
Uopfordret anmeldelse
Besvarelse fra Lifelab Testing
Thank you for your review, and thank you for providing more information following our TrustPilot request.
Having looked into your order, we are very sorry for any delays experienced.
We are happy to hear the chat team were able to assist. Your feedback has been passed on to the team.
jake was super fast and effective
jake was super fast and effective, cleared my debts and made everything very clear. excellent service.
27. september 2022
Uopfordret anmeldelse
Besvarelse fra Lifelab Testing
Thank you for your review, Patrick! We are happy to hear Jake was able to assist!
Fast and friendly service!
Fast replies to Facebook messages and friendly and helpful.
27. september 2022
Uopfordret anmeldelse
Besvarelse fra Lifelab Testing
Thank you for the 5-star review, Tammi!
Fast service and answered my questions…
Fast service and answered my questions right away.
26. september 2022
Uopfordret anmeldelse
Besvarelse fra Lifelab Testing
Thank you for your review, Annette!
Follow up
Great customer service. But had to follow up twice for status of test..finally received on 23rd so hopefully should have results early October.
26. september 2022
Uopfordret anmeldelse
Besvarelse fra Lifelab Testing
Thank you for your review, Launie! We are very happy to hear you are pleased with the customer service, and can see your test results were emailed 28th September.
If you have any questions or queries, please do not hesitate to contact our customer service team.
Lovely customer service
Lovely customer service. Couldn’t ask for better help & support!
17. september 2022
Uopfordret anmeldelse
Besvarelse fra Lifelab Testing
Thank you for your 5-star review, Isobel!
Received my results and has changed my…
Received my results and has changed my meals and drinks. I was always a "few large lattes" person each day but would suffer from pains. Turns out not only am I sensitive to coffee by dairy intolerant. I have swapped to decaf green tea and added some pro bionics. No more ice cream, milk ,cheese etc... Its been a few days and I feel my pains easing so hold hope for the future weeks. Should have done this ages ago and the price was extremely good. Thank you for aiming me in the right direction.
11. september 2022
Uopfordret anmeldelse
Besvarelse fra Lifelab Testing
Thank you for your review! We're very happy to hear the testing has helped you identify your trigger foods and make positive changes to your diet!
Prompt friendly service at the…
Prompt friendly service at the Fleetwood branch. Highly recommended!!!
9. september 2022
Uopfordret anmeldelse
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