I recently took my Orbea into LL York (inside the go outdoors store) to have some Warranty work done on my bike, they were more than happy to help whilst I didn’t originally buy my bike there. Andy th... Se mere
Lokation
Skift lokationGO Outdoors, Vangarde Shopping Park, YO32 9AE Huntington, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Easy to order on line, items did jot fit but absolutely no issue returning to store in York, money straight back into account and better sizing ordered picked up 3 days later. Thank you great service... Se mere
Recently bought a new, Ex Demo bike through the guys at LL, York. Throughout the experience everyone I dealt with was happy to help with anything I needed, the mechanics went above and beyond when p... Se mere
Great staff, really helpful. Exactly what you want when making a significant purchase. This is actually the second time in two weeks I've bought a bike from here. Reason I went back is because the cus... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and 17 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Skrevet af virksomheden
- Family run since '81!
- With 14 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
Kontaktoplysninger
GO Outdoors, Vangarde Shopping Park, YO32 9AE, Huntington, England, Storbritannien
- 01904 233 235
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 83 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Online ordering easy,finance easy and…
Online ordering easy,finance easy and clear,staff at york branch very helpfull at the time of collecting and after,couldn't understand why this couldn't be collected by a local branch 5 miles away had to travel 60 miles away to the same store but didnt phase me really I get free fuel.
Fast and friendly experience
Ordered online and the bike was ready the next day. Everything simple and easy. Great friendly staff and the bike looks great.
Fantastic store
Really enthusiastic and helpful team at the York store with great advice on buying a gravel bike and then tips on best set-up and maintenance.
Replacement pump parts
Used click & collect service, required part was there within 3days (initial quote was 10 days). Well informed of progress at all times.
Bike arrived in a coupe of days
Bike arrived in a coupe of days. Everything in order. Excellent quality and service. Highly recommended.
Brilliant service
Brilliant service. Always kept in touch. Had a problem with the delivery service but was resolved very quickly with leisure bikes. Great product. Would purchase again.
Great staff at york store
Easy to order on line, items did jot fit but absolutely no issue returning to store in York, money straight back into account and better sizing ordered picked up 3 days later. Thank you great service .
Ordered some GORE-TEX trail shoes…
Ordered some GORE-TEX trail shoes online, but having tried on the larger size in store I decided to exchange them for the bigger size. Hassle free experience, I would highly recommend
Extremely helpful staff
Extremely helpful staff, had a few text messages explaining things which put me at ease. Customer service was above excellent
All fine thanks
The store could not provide me with an…
The store could not provide me with an instruction manual for my new bike
Awful
Went into the York store , wanting to spend roughly £500 on a bike for my little girl who’s 6. The guy in the shop couldent of been anymore unhelpful if he tried . Rude & arrogant . Cared more about reading something on the internet .
I will take my money elsewhere thank you . Don’t use these people if you want good customer service.

Besvarelse fra Leisure Lakes Bikes - York
Found my sons new bike online
Found my sons new bike online, they gave the option for collection which I used. The bike was ready for collection in a few days which was great. Handover was good and informative.
Thanks
Great staff
Great staff, really helpful. Exactly what you want when making a significant purchase. This is actually the second time in two weeks I've bought a bike from here. Reason I went back is because the customer service was so good the first time around.
It's been a long time since I've had…
It's been a long time since I've had customer service like I had today. I went up to pick up a bike I'd bought for my son and two employees really took the time to show him everything on the bike, set the sag and ride height. My lad was made up and I was that the two employees really spent time explaining everything to him and I. I've actually come home, ordered a cycle to work scheme voucher and am going to order the same bike as my lad in a bigger size from the same store!
These guys went out of their way to…
These guys went out of their way to sort out my bike.
My father won a Brompton bike in a competition in 2022 but unfortunately was too ill to ride it. When it came time for it to be passed on to my daughter there were issues with the bike as it had been stored for three years. With the kind help of Brompton they sorted it out for just the cost of a diagnostic. Really nice to find companies with a moral compass and a genuine desire to help. Thank you guys, it's much appreciated.
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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