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Leisure Lakes Bikes - Wolverhampton Anmeldelser 

189
•
TrustScore 4.5 ud af 5

4,7

Cykelbutik
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Lokation

Skift lokation

GO Outdoors, Eagle Street 2, Mitre Retail Park, WV2 2AQ Wolverhampton, England, GB

•
01902 716 786

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Always helpful and friendly. I went to their Wolverhampton store, having purchased several items from them previously. On this Occassion, they helped me out when I needed my stem sorted on my MTB and... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Superb Service. Ordered the bike on Wednesday and delivered on Friday. Contacted by the office quickly after tge order to ensure it was out on the next pick up. Original date was a week ahead whe... Se mere

Bedømt til 5 ud af 5 stjerner

From the initial chat about what eMtb would be best through to the collection of the TREK Powerfly the staff have been the best I have known. Their level of knowledge and attention to detail has been... Se mere

Bedømt til 5 ud af 5 stjerner

Every member of staff I dealt with were fantastic knowledgeable helpful friendly Carl who initially helped me was great and when ever I called to speak to the team about some additional add on pa... Se mere

Virksomhedsoplysninger

  1. Cykelbutik
  2. Cykelværksted
  3. Fritidscenter

Skrevet af virksomheden

Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!

Leisure Lakes Bikes

Skrevet af virksomheden

Family run since '81!
With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!

Delivered Ready to Ride

Fast, Reliable Home Delivery + Click&Collect

All our bikes are built, tested & packed by a Cytech qualified Mechanic. After some kit or accessories? Spend over £75 & get FREE Delivery!*

Kontaktoplysninger

  • GO Outdoors, Eagle Street 2, Mitre Retail Park, WV2 2AQ, Wolverhampton, England, Storbritannien

  • 01902 716 786

4,7

Fremragende

TrustScore 4.5 ud af 5

189 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 82 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(189)

1.349 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Always a pleasure to shop here

Top draw customer service as always at LLB in West Brom. It's a really forward thinking shop, with a modern attitude, where nothing is too much trouble. One of the few bike shops where being a female cyclist is not unusual, with 2 women cyclists employees there's nothing tokenistic about their attitude to female riders, I am never patronised, and treated as equal. Hello, it's 2022 can the rest of the cycling world catch up with LLB please!

10. marts 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Thanks to Dave and his team

Thanks to Dave and his team at the West Bromwich leisure lakes bikes store. After wasting my time at Halfords, Dave gave me great advice and demonstrated what i needed to know. He didn’t hard sell me anything, just good advice on what I needed and how I should go forward. Brilliant.

11. januar 2022
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Awful after sales service

Not long after purchasing a commuter bike from the West Brom shop in November 2020 I started to encounter a persistent issue that presented safety concerns. After returning the bike to the shop on numerous occasions to resolve this issue I was informed that there was nothing wrong with the bike, nothing could be done to improve it, and that the issue was down to the rider. Not satisfied with this I took the bike to a different workshop – who resolved the issue first time by changing a couple of the components. I can only conclude that the technicians at Lake Leisure West Brom either did not have the experience or inclination to resolve the issue. In summary – if after sales service is important to you I would not recommend purchasing from this shop.

22. november 2021
Uopfordret anmeldelse
Leisure Lakes Bikes - Wolverhampton-logo

Besvarelse fra Leisure Lakes Bikes - Wolverhampton

Hey,

Thank you for getting in touch, first of all, I am really sorry you are not happy with the service you have received.

I have spoken to our West Brom store regarding this issue and I believe they have been in contact to get this resolved with you previously: after checking over the bike 3 times they've found no further faults. We're really sorry that you're unhappy with this level of service, we understand that this has been frustrating, but as discussed our qualified mechanics are happy that the fault has been found and fixed.

If you have any further issues please send an email over to customerservice@leisurelakesbikes.com & we'll get things resolved ASAP, alternatively you can visit our Contact Us page to see if any of your questions have been answered in our FAQ's section https://www.leisurelakesbikes.com/contact-us.aspxy

Bedømt til 5 ud af 5 stjerner

Just wanted to say a massive thank

Just wanted to say a massive thank to the leisure lakes team for the excellent service I received today and that they never falter. All staff members are friendly and knowledge able.Shout out to Mike for going the extra mile to get parts I needed and taking time to check all options. 5 star service from West Brom leisure lakes as always.

21. oktober 2021
Uopfordret anmeldelse

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