Brilliant customer service. Bought a new jacket from them a few weeks ago. Unfortunately after its first wash, one of the seams came away. Rang the shop and went down, they couldn't be more helpful, t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good service but sadly Riyal Mail ruined my experience. Ended up £4.45 out of pocket due to order not arriving initially and a new order being sent out. Goods all arrived necessitating me parcelling u... Se mere
Ordered replacement parts for Topeak pocket rocket pump. Were available within 2 days at their shop. Great service when collecting. Also, shop has a good range of bikes on display together with lots... Se mere
The hanger for the rear mech on my Specialized snapped in half, with the half remaining on the bike seemingly melded to the frame, with a danger of damaging the frame in attempting to remove it. The o... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and 17 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Skrevet af virksomheden
- Family run since '81!
- With 14 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
Kontaktoplysninger
103 Penny Street, LA1 1XN, Lancaster, Lancashire, Storbritannien
- 01524 844389
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 83 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
What a great service
What a great service. From answering questions before purchase right through to collecting my new bike, Charlie and the team at Lancaster were brilliant. I was kept updated throughout the process.
I thoroughly recommend these guys and the company if you’re looking to buy a new bike
Great service from a great team
Great service from a great team of people.
Hassle free and straight forward and…
Hassle free and straight forward and friendly staff
Ordered my bike 8 months ago and it’s…
Ordered my bike 8 months ago and it’s been fantastic. When I’ve needed advice or parts the guys in the Lancaster shop have been awesome and very trustworthy. Highly
Recommend
Product instock cheaper than many…
Product instock cheaper than many other retailers and quick tracked postage,well done will definitely use again.
I keep going back
I've purchased a number of items from leasure lakes in lancaster recently and I think the staff are brilliant. So helpful and knowledgeable. Extremely friendly and if they make a mistake they own up and rectify it immediately.

Besvarelse fra Leisure Lakes Bikes - Lancaster
Brilliant customer service
Brilliant customer service. Bought a new jacket from them a few weeks ago. Unfortunately after its first wash, one of the seams came away. Rang the shop and went down, they couldn't be more helpful, took the jacket for a look, and immediately replaced with a new jacket. Can't ask for more than that. No messing or interrogation, just sorted the problem there and then. Great stuff.
Ordered replacement parts for Topeak…
Ordered replacement parts for Topeak pocket rocket pump. Were available within 2 days at their shop. Great service when collecting. Also, shop has a good range of bikes on display together with lots of parts and accessories. Well worth a visit.
Great service, very knowledgeable team
These guys are great, friendly, professional and extremely knowledgeable. I won’t go anywhere else for my cycling needs.
Great value and customer service
Great value and customer service. Highly recommended.
Bought two items online
Bought two items online and only decided to keep one, refunded without any quibbles
I ordered a bike which I had problems…
I ordered a bike which I had problems with courier delivering
The problem was rectified by the management
Also had a voucher for inconvenience caused
Why use the shop? I suggest manufacturer direct.
Rather than buy direct from Brompton Bikes, I preferred to do business with a bike shop. My purchase was to co-incide with a trip to the Lake district so I contacted the Lancaster shop. Yes they had one in stock, yes I could pick it up the following day (1st July). As I was submiting my deposit they checked and no, actually there was a stocking error but I could pick it up on the 3rd July. I would be on my way back so no problem. I was told I could pick it up any time after midday. So, excited, I found somewhere to pay for parking in the centre of Lancaster and got to the shop at midday. It wouldn’t be ready until the end of the day. Disappointed, I told the chap I was expecting it at midday as I had been advised. “I don’t know who told you that” was the curt reply. I shall buy from Brompton’s website instead, clearly naïve of me to support a bike shop. Mistakes are understandable, even doubled up. But arrogance and rudeness are not what I expect when I’m trying to spend 2500 on a bike.

Besvarelse fra Leisure Lakes Bikes - Lancaster
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







