Great product; the urn is beautiful and well made. The only thing I could suggest to improve clients' experience even more is better communication with the client, to inform them via email that the or... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Great product; the urn is beautiful and well made. The only thing I could suggest to improve clients' experience even more is better communication with the client, to inform them via email that the or... Se mere
Virksomheden har svaret
Product arrived on time and perfect however, adult ashes box only fits if standing on end and not padded. I have a rucksack same material and costs a lot less. Think carefully before buying this produ... Se mere
Virksomheden har svaret
Beautiful well made product - the photograph did not do it justice - white was not as bright and it has a lovely matt finish, very tactile. A ceramic piece that graces the lounge. Great customer se... Se mere
LegendURN were very good with communication. The website let's them down a little by offering just one, not particularly high resolution image of the Urn we were interested in. But after emailing th... Se mere
Virksomheden har svaret
At legendURN, we help families find a personal and meaningful memorial after the loss of a loved one or a beloved pet. Since 2007, we have offered a carefully selected collection of cremation urns for ashes, ashes jewellery, keepsake urns, pet urns, memorial monuments and other remembrance products for customers in Great Britain and Ireland. We understand that choosing an urn or a piece of ashes jewellery is often done during an emotional time. That is why we focus on clear information, personal guidance and carefully selected products that reflect quality, craftsmanship, design and meaning. Through our work with skilled artists, craftspeople, funeral directors and crematoria, we help customers find a memorial that suits their wishes, their budget and their personal way of remembering.
Roggemole 8-14, 8531 WB, Lemmer, Holland
Bed kunder om at skrive en anmeldelse
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Delivery time was awful...telling me an item was in stock when clearly it wasn't...loads of emails and a month later it arrived...product is good but not happy with having to wait to collect my wife's ashes after been told the urn would be with me 5-10 days

Besvarelse fra legendURN
The Urn is beautiful. Was delivered early and was as the picture showed.
After placing the order it took some time for the item to be dispatched. Upon emailing the company I was informed it would take 10-14 working days to dispatch my item even though on the website it said 5-10 working days when I ordered. Given the business this company is catering to I felt their customer service could have taken on a more caring tone in their response to my enquiry as may be a very sensitive subject for many of their customers

Besvarelse fra legendURN
Customer service very helpful.
The item I ordered was not suitable so I needed to return it. I spoke with customer services who advised me how to do this and I received my refund and also a refund for the postage.
Very pleased with my purchase. Customer services were helpful. I have given my review 4 stars as I would have liked my urn sooner & didn’t realise it came from Germany.
Ordered an urn for my late mother, on the 13th of January, I left it until the 28th of February to contact them. They sent the urn out on the 1st of March, after I contacted them.
So my poor mother has been in the funeral home to be picked up, because of their incompetence!
Not even an apology or acknowledgement either.

Besvarelse fra legendURN
Delivery was quicker then expected,
Quality is perfect.
All good, it took like a week for the delivery but it was exactly the urn I was looking for. Well packed, easy to put the ashes into, nice to display.
I am very pleased with the piece I chose, I also ordered the filler kit all instructions were enclosed to make things simple. Good communication throughout the whole process. Highly recommended.
Delivered promptly and beautiful product so happy with it
Perfect final resting place for our girl ❤️❤️🐾🐾
Great service, urn delivered as stated and was well packaged. We are very pleased with our purchase and would definitely recommend.
Really lovely pieces.. just what we wanted and great service too!
The product was just as we hoped for and was delivered efficiently
Delivery service is very slow, first item sent normal post, no tracking and got lost in the post, asked for a replacement to be sent out urgently. It was posted on 5th December and we won't get it until the 12th, that's not good enough!!

Besvarelse fra legendURN
Beautiful well made product - the photograph did not do it justice - white was not as bright and it has a lovely matt finish, very tactile. A ceramic piece that graces the lounge.
Great customer service, we had called after hours and received a call back the following morning. Kept informed about the progress of the order and delivery. Delivered within the timescales indicated in the catalogue (within a week).
A beautiful product befitting of our furry best friend who we are devastated is no longer with us. Speedy delivery and good communication throughout the process. Thank you for your great service at one of the saddest times for our family.
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