legendURN Anmeldelser 

1.059
•
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Great product; the urn is beautiful and well made. The only thing I could suggest to improve clients' experience even more is better communication with the client, to inform them via email that the or... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Product arrived on time and perfect however, adult ashes box only fits if standing on end and not padded. I have a rucksack same material and costs a lot less. Think carefully before buying this produ... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Beautiful well made product - the photograph did not do it justice - white was not as bright and it has a lovely matt finish, very tactile. A ceramic piece that graces the lounge. Great customer se... Se mere

Bedømt til 5 ud af 5 stjerner

LegendURN were very good with communication. The website let's them down a little by offering just one, not particularly high resolution image of the Urn we were interested in. But after emailing th... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Butik
  2. Begravelsesforretning
  3. Kisteleverandør
  4. Kremering
  5. Kæledyrsbegravelse

Skrevet af virksomheden

At legendURN, we help families find a personal and meaningful memorial after the loss of a loved one or a beloved pet. Since 2007, we have offered a carefully selected collection of cremation urns for ashes, ashes jewellery, keepsake urns, pet urns, memorial monuments and other remembrance products for customers in Great Britain and Ireland. We understand that choosing an urn or a piece of ashes jewellery is often done during an emotional time. That is why we focus on clear information, personal guidance and carefully selected products that reflect quality, craftsmanship, design and meaning. Through our work with skilled artists, craftspeople, funeral directors and crematoria, we help customers find a memorial that suits their wishes, their budget and their personal way of remembering.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(1.059)

36 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Delivery time was awful...telling me an…

Delivery time was awful...telling me an item was in stock when clearly it wasn't...loads of emails and a month later it arrived...product is good but not happy with having to wait to collect my wife's ashes after been told the urn would be with me 5-10 days

3. april 2024
legendURN-logo

Besvarelse fra legendURN

Dear Mr Godfrey,

Thank you for your review.
We are sorry we could not send the item sooner than this. For some items we are depending on the supplying studio and their delivery and information we receive from them. We also could have given you more updates from ourselves, we will pay even more attention to this in the future.

Kind regards,

Customer service
legendURN

Bedømt til 3 ud af 5 stjerner

After placing the order it took some…

After placing the order it took some time for the item to be dispatched. Upon emailing the company I was informed it would take 10-14 working days to dispatch my item even though on the website it said 5-10 working days when I ordered. Given the business this company is catering to I felt their customer service could have taken on a more caring tone in their response to my enquiry as may be a very sensitive subject for many of their customers

21. marts 2024
legendURN-logo

Besvarelse fra legendURN

Dear Kaz,

Thank you for your review.
We are sorry if our tone in our respons was not as expected. We are all human and a mistake is possible, even in our business. The delivery time was indeed within the mentioned delivery days on the website.

Customer service
legendURN

Bedømt til 5 ud af 5 stjerner

Customer service very helpful.

Customer service very helpful.
The item I ordered was not suitable so I needed to return it. I spoke with customer services who advised me how to do this and I received my refund and also a refund for the postage.

20. februar 2024
Bedømt til 1 ud af 5 stjerner

Absolutely awful

Ordered an urn for my late mother, on the 13th of January, I left it until the 28th of February to contact them. They sent the urn out on the 1st of March, after I contacted them.
So my poor mother has been in the funeral home to be picked up, because of their incompetence!
Not even an apology or acknowledgement either.

13. januar 2024
Uopfordret anmeldelse
legendURN-logo

Besvarelse fra legendURN

Dear mr Parsons,

Thank you for your review.

As we already informed you we hope we settled this sad circumstance as satisfying as possible. We will make sure we will keep up our standards along the way.

Best regards,

Customer service legendURN

Bedømt til 5 ud af 5 stjerner

All good

All good, it took like a week for the delivery but it was exactly the urn I was looking for. Well packed, easy to put the ashes into, nice to display.

17. januar 2024
Bedømt til 5 ud af 5 stjerner

Very pleased

I am very pleased with the piece I chose, I also ordered the filler kit all instructions were enclosed to make things simple. Good communication throughout the whole process. Highly recommended.

16. januar 2024
Bedømt til 5 ud af 5 stjerner

Very satisfied

Great service, urn delivered as stated and was well packaged. We are very pleased with our purchase and would definitely recommend.

29. december 2023
Bedømt til 1 ud af 5 stjerner

Delivery service is very slow

Delivery service is very slow, first item sent normal post, no tracking and got lost in the post, asked for a replacement to be sent out urgently. It was posted on 5th December and we won't get it until the 12th, that's not good enough!!

24. november 2023
legendURN-logo

Besvarelse fra legendURN

Dear client,
Thank you for your review. We are sorry the delivery did not go as planned, in your case twice. We do not have any control over the couriers, the only thing to do is to inform them about this and hopefully have them improve their service.
Best regards, Customerservice legendURN

Bedømt til 5 ud af 5 stjerner

Beautiful well made product

Beautiful well made product - the photograph did not do it justice - white was not as bright and it has a lovely matt finish, very tactile. A ceramic piece that graces the lounge.

Great customer service, we had called after hours and received a call back the following morning. Kept informed about the progress of the order and delivery. Delivered within the timescales indicated in the catalogue (within a week).

27. november 2023
Bedømt til 5 ud af 5 stjerner

Thank you

A beautiful product befitting of our furry best friend who we are devastated is no longer with us. Speedy delivery and good communication throughout the process. Thank you for your great service at one of the saddest times for our family.

20. november 2023

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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