We were impressed with the service we received from Khanak Patel yesterday when we purchased our Stressless chair from Lee Longlands in Abingdon. Her product knowledge was excellent and she was so hel... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolutely fantastic from start to finish. From the sales team (Andrew) in the showroom to the delivery team (Tony & Kane) who were amazingly friendly, careful, polite and understanding when I cou... Se mere
We were allowed ample time to peruse the complete sofa range without being bombarded by staff which we liked. We were approached by a very friendly lady staff member, I think her name was Sandra... Se mere
Good range online. Easy to navigate and choose. Found what we wanted and ordered without any problem. One star deducted because email confirming order never arrived so am in the dark about delivery et... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
At Lee Longlands, we’ve been following trends for more than a century – so calling our teams experts is a bit of an understatement. With decades of experience between us, a keen eye for style and a passion to support your needs, our colleagues are proud to help everyone who crosses our thresholds, from offering advice through to delivery and beyond. So just like our famous jingle says, you can leave it to Lee Longlands to turn a house into your home.
Kontaktoplysninger
224 Broad Street, B15 1AZ, Birmingham, Storbritannien
- 0333 200 1552
- info@leelonglands.com
- www.leelonglands.co.uk
4,8
Fremragende
10 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly and very helpful
Friendly and very helpful, would certainly recommend, not pushy like some companies
26. juli 2026
Besvarelse fra Lee Longlands
Thank you for your lovely feedback!
We're delighted to hear that you found our team to be friendly and very helpful. Providing a relaxed, no-pressure shopping experience while being on hand to offer expert advice is exactly what we strive for, so it's wonderful to know this stood out to you.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
Thank you again for choosing Lee Longlands. We look forward to welcoming you back again in the future.
Warm regards,
The Lee Longlands Team
We had our Sofa's delivered today by…
We had our Sofa's delivered today by Nathan and Lee. They were fantastic and couldn't be more helpful.
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that Nathan and Lee made such a positive impression during the delivery of your new sofas. It's fantastic to know they were so helpful and ensured everything went smoothly.
We'll be sure to pass your kind words on to Nathan and Lee—they'll be delighted to know their friendly and professional service was so appreciated.
Thank you again for choosing Lee Longlands. We hope you enjoy your new sofas for many years to come, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
Besvarelse fra Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that you found our team to be very helpful and that you received good service. Providing a friendly, professional experience for every customer is what we strive for, so it's wonderful to know we met your expectations.
Thank you again for choosing Lee Longlands. We really appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
Personal service.
Personal service.
Quality beds. Felt comfortable to ask questions responses were knowledgeable.
I feel happy to return for further assistance in the future.
Thank you Steve.
26. juli 2026
Besvarelse fra Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that you found our team to be very helpful and that you received good service. Providing a friendly, professional experience for every customer is what we strive for, so it's wonderful to know we met your expectations.
Thank you again for choosing Lee Longlands. We really appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
Listen to what we wanted
Listen to what we wanted, restricted by our barn conversion measurements for a corner sofa. Liked the offers available, overall price was manageable so accepted the 0% deal.
26. juli 2026
Besvarelse fra Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that you found our team to be very helpful and that you received good service. Providing a friendly, professional experience for every customer is what we strive for, so it's wonderful to know we met your expectations.
Thank you again for choosing Lee Longlands. We really appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
The staff are very friendly..however
The staff are very friendly and knowledgeable however the approach of the style of sales can be a little overwhelming for the customer due to not being left alone long enough to decide what you would or wouldn't like to purchase.
20. juli 2026
Besvarelse fra Lee Longlands
We're pleased to hear that you found our team to be friendly and knowledgeable, and we really appreciate your kind comments about their expertise.
We're sorry, however, to learn that you felt the sales approach was a little overwhelming. We understand that every customer prefers a different shopping experience, and we always aim to strike the right balance between being available to offer help and giving customers the space to browse and make decisions at their own pace.
Your feedback is greatly appreciated and will be shared with the store management team, as it helps us continually improve the experience we provide.
Thank you again for choosing Lee Longlands, and we hope to have the opportunity to welcome you back in the future.
Warm regards,
The Lee Longlands Team
Besvarelse fra Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that you found our team to be very helpful and that you received good service. Providing a friendly, professional experience for every customer is what we strive for, so it's wonderful to know we met your expectations.
Thank you again for choosing Lee Longlands. We really appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
Besvarelse fra Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that you found our team to be very helpful and that you received good service. Providing a friendly, professional experience for every customer is what we strive for, so it's wonderful to know we met your expectations.
Thank you again for choosing Lee Longlands. We really appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
As we step into the store we been…
As we step into the store we been greeted with polite staffs then the sales consultant asked if we needed any help from then on it was a great enjoyable service very knowledgeable and good manners all staff are very good in particularly JAMES 👍
25. juli 2026
Besvarelse fra Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that you found our team to be very helpful and that you received good service. Providing a friendly, professional experience for every customer is what we strive for, so it's wonderful to know we met your expectations.
Thank you again for choosing Lee Longlands. We really appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
Great service from James
24. juli 2026
Besvarelse fra Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that you found our team to be very helpful and that you received good service. Providing a friendly, professional experience for every customer is what we strive for, so it's wonderful to know we met your expectations.
Thank you again for choosing Lee Longlands. We really appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
Excellent service every time.
Excellent service every time.
I placed my order over the phone and Jay was so helpful in assisting me.
19. juli 2026
Besvarelse fra Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you've received excellent service every time you've shopped with us. It's especially pleasing to know that Jay was so helpful in assisting you with your order over the phone and made the process easy and enjoyable.
We'll be sure to pass your kind words on to Jay—he'll be delighted to know his helpful service made such a positive impression.
Thank you again for choosing Lee Longlands. We truly appreciate your continued support and look forward to assisting you again in the future.
Warm regards,
The Lee Longlands Team
Very friendly
Very friendly, informative,, patient. staff.
Gauranteed quality product, Very straightforward transaction, no problem whatsoever. Would recomend this firm 100%
18. juli 2026
Besvarelse fra Lee Longlands
We're delighted to hear that you found our team to be friendly, informative, and patient. Providing knowledgeable advice and making the buying process as straightforward and enjoyable as possible is exactly what we strive for.
It's also wonderful to know you're pleased with the quality of your purchase and that your experience was hassle-free from start to finish. Your recommendation means a great deal to us, and we'll be sure to share your kind words with the team.
Thank you again for choosing Lee Longlands. We truly appreciate your support and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Good customer service
Good customer service. Answered all our questions and queries about ordering and delivery
23. juli 2026
Besvarelse fra Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that you received good customer service and that our team was able to answer all of your questions about ordering and delivery. We believe that clear, helpful communication is an important part of the customer experience, so it's wonderful to know you felt well informed throughout the process.
Thank you again for choosing Lee Longlands. We really appreciate your support and look forward to welcoming you back in the future.
Warm regards,
The Lee Longlands Team
Richard and Adam..pleasure to have them…
Richard and Adam..pleasure to have them in our home..time slot given arrived promptly…gave us instructions how to use the sofas..credit to your company..Thanks guys very pleased with our delivery
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra Lee Longlands
We're delighted to hear that Richard and Adam made your delivery such a positive experience. Arriving promptly within the scheduled time slot, taking the time to explain how to use your new sofas, and treating both you and your home with care are all things we pride ourselves on.
We'll be sure to pass your kind words on to Richard and Adam. They'll be thrilled to know their professionalism and friendly service made such a great impression—they're a real credit to our delivery team.
Thank you again for choosing Lee Longlands. We hope you enjoy your new sofas for many years to come, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
Jay Cartwright was so helpful nothing…
Jay Cartwright was so helpful nothing too much trouble, having said that as an existing customer the service I have always received is exemplary
23. juli 2026
Besvarelse fra Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that Jay provided such helpful service and that nothing was too much trouble. It's especially rewarding to know that, as a returning customer, you've consistently received exemplary service from us over the years.
We'll be sure to pass your kind words on to Jay—he'll be thrilled to know his dedication and customer care made such a positive impression.
Thank you once again for your continued loyalty and for choosing Lee Longlands. We truly appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
Delivery came exactly on time
Delivery came exactly on time. Great service from James and Carl.
18. juli 2026
Besvarelse fra Lee Longlands
Thank you for your wonderful feedback!
We're delighted to hear that your delivery arrived exactly on time and that James and Carl provided you with great service. Our delivery team takes great pride in being punctual, professional, and ensuring every delivery goes as smoothly as possible.
We'll be sure to pass your kind words on to James and Carl—they'll be delighted to know their efforts were so appreciated.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
Incredible service by Alex B
Went to Lee Longlands in Bristol after having searched for a few days for a sofa from lots of different stores.
Nowhere else did I meet a salesman as welcoming, attentive and knowledgeable as Alex B.
He went above and beyond to accommodate me and was definitely the difference maker for my decision.
22. juli 2026
Besvarelse fra Lee Longlands
Thank you so much for your fantastic feedback!
We're delighted to hear that, after visiting a number of furniture stores, your experience at our Bristol store stood out. It's wonderful to know that Alex B.'s welcoming, attentive, and knowledgeable approach made such a positive impression and ultimately helped you make your decision.
Providing exceptional customer service is something we pride ourselves on, and we're thrilled that Alex went above and beyond to ensure you found the perfect sofa. We'll be sure to pass your kind words on to him—he'll be delighted to know he made such a difference to your experience.
Thank you again for choosing Lee Longlands. We truly appreciate your recommendation and hope you enjoy your new sofa for many years to come.
Warm regards,
The Lee Longlands Team
Carl & James were very polite…
Carl & James were very polite considerate and friendly. They unpacked assembled and removed the packaging efficiently. Arrived in the allotted time slot. Thank you very much.
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Lee Longlands
We're delighted to hear that our delivery team were polite, considerate, and friendly throughout your delivery. It's great to know they unpacked and assembled your furniture efficiently, removed all of the packaging, and arrived within the allocated time slot, making the whole experience smooth and hassle-free.
We'll be sure to share your kind words with the delivery team—they'll be delighted to know their hard work and professionalism were so appreciated.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
I love my dining table apart ftom a small chip…
I love my dining table apart from a small chip but a technician has been out today and told me it will be replaced. Excellent customer service. The delivery guys Jay and Carl were very polite and professional. They were very respectful and careful in my kitchen. Lovely guys
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra Lee Longlands
We're delighted to hear that you love your new dining table and that our Customer Services team was able to arrange for a technician to visit promptly. While we're sorry there was a small chip, it's great to know that a replacement has been arranged and that you've been pleased with the service you've received throughout.
We're also thrilled to hear your kind comments about Jay and Carl. We'll be sure to pass your feedback on to them—they'll be delighted to know their polite, professional approach and the care they took in your home made such a positive impression.
Thank you again for choosing Lee Longlands. We truly appreciate your patience and your kind words, and we hope you enjoy your new dining table for many years to come.
Warm regards,
The Lee Longlands Team
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.