Laybrook Anmeldelser 

Buying the bed was great experience. 5 years on my solid oak bed has splits on both side rails. Laybrook response, out of warranty - sorry. My argument is a good quality oak bed should last more than 5 years. Conclusion it is either not good quality (ie not oak) or there is a manufacturing fault. It is not a warranty issue it’s a “fit for purpose” issue!

There were problems, some of my own making, some by out situation at home. All were dealt with by the team at Laybrook. I would like to thank them for the patience and understanding at this time.

Absolutely made up with this company. Had the bed and few years. My brother M Formston is in a home and has parkinsons. He needs a bed to help lift him up and one thats comfortable. The motor failed and we had an engineer out all swapped and working again in no time. No questions nothing that would like alot of companies try to get out of doing extra work. Straight to it all done. Engineer was very friendly chatty and lovely to talk to. The girl who delt with my calls was so friendly and really cared about her customers. Thanks again. Another happy customer. M Formston.

From talking to Laybrook and taking advice on the most appropriate product things were relatively streamlined from delivery to installation and even the choice to test the mattress and make changes to suit the individual. I'd say the whole experience was trouble free and would recommend to anyone.

Right from the visit to the show room to the delivery and installation. Everyone was extremely friendly and helpful, all our questions answered and everything explained. Delivered in good time and set up efficiently.
The beds are exactly what we needed and the quality
is excellent.
We are really pleased with our adjustable beds and wished we had brought them sooner !

Really super helpful. I’m in a wheelchair, and they went to great lengths to help me. They kept me informed once I’d ordered. Their delivery and assembly people were lovely. I had chosen the largest, heaviest bed, so it was tricky to manoeuvre up our stairs which have a bend in them - but they devised a solution. They were super careful to not scratch the finish on the wood. Really comfortable bed.

Excellent customer service. From deciding which bed and all the options, to the delivery and set up, they could not have been more helpful. I would highly recommend this company. The bed itself works well.

HAVE BOUGHT TWO BEDS FROM THIS COMPANY AND HAVE FOUND THE SERVICE TO BE 1ST CLASS ON EVERY LEVEL FROM CUSTOMER SERVICE, ORDERING TO DELIVERY. THEIR COMMUNICATION IS EXCELLENT. HIGHLY RECOMMENDED.

Great experience from start to finish, great prices, slick ordering process, prompt delivery and the guys delivering and installing were amazing. The bed is super comfy too. Would definitely recommend to anyone

Their aftersales service is poor. Will not admit to their mistakes

Excellent service from ordering to installation

Extremely helpful staff, very polite, great product, does exactly what they say. Arrived on time, assembled and demonstrated, brilliant.

Very nice people very helpful . Also the delivery guys did excellent job building up the dual electric bed

A well made product (adjustable bed) and excellent customer service. When things did not go to plane they sorted everything out quietly with minimum fuss.

The bed is great and arrived on time. It was assembled and ready within half an hour. I was so pleased with the expedited service because I needed to get the bed quickly and they managed to go from ordering to delivery in just a couple of weeks. The sales service was exceptional, with great care taken to ensure all the specifications of the bed were correct and suitable for my Mum's personal conditions.

The gentleman who delivered were really efficient kind and considerate. The Bed is very comfortable and very good quality thanks I'd recommend you to everyone thanks Laybrook from Tony & Sonia

Ordered over the phone and received good recommendations for what we needed from the bed. Customer service was very good. Bed was delivered but unfortunately there was a couple of issues which were sorted within a reasonable time frame. Dad loves his new bed.

Laybrook is a company that likes to keep potential customers well informed about all their products and services throughout a purchasing process without being over aggressive allowing a customer time to decide what they wish to do. I found all the company representatives from the various sections I had to deal with during my purchase process most courteous, friendly and obliging which made the whole process of making the purchase of our new bed most satisfying experience. The Company carries a very good collection of adjustable beds in all sizes and formats, and a comprehensive list of other associated bedding and aid accessories with appropriate prices so one can make informed choices easily and hassle free.
My wife and I would certainly recommend to all persons thinking about purchasing a new adjustable bed to consider Laybrook.

Amazing service. They called to let me know what day the bed would arrived gave me a reasonable time slot, called before arrival and workmen were so kind and helpful and well mannered even offering to mop the floor by the front door afterwards due to the poor weather. Cannot thank them enough for you high standard of customer service. High praise to these two gentlemen and the company

From start to finish, they answered every question I had. I received the bed today Eyre Hi-Low adjustable. It hasn't been used yet as it's for when my mother gets out of hospital, but it looks great and very well made. I was shown what button does what, so I'm not left scratching my head 🤔.The delivery guys Chris and Mark, were very polite, friendly and professional. So far so good 👍.