Laybrook Anmeldelser 

Easy to order over the phone.We chose the lyndhurst dual 2ft 6 beds which clip together.The bed was brought slong and assembled within half an hour .Unfortunatly the clips were not with the bed but an engineer came back at a later date to fit them and also brought us some mattress retainers to stop the mattress sliding sideways.Overall a great experience with laybrooks.I would definately recommend.

I found it easy to place my order for my mum.
I was updated on the production of the bed.
Took around 5 weeks from ordering to delivery.
The person that delivered and built my mum's bed went above and beyond.
He arrived on time. Phoned me to tell me when he would arrive.
The bed base was the wrong size for the mechanical part of the bed.
The engineer was willing to return to Oxfordshire from Yorkshire and return to build the bed.
Thankfully the company found the correct size base in Dewsbury.
The engineer picked up, returned built the bed all within 1 hour 40 mins.
He was polite, efficient and quick.
The engineer saved the day from the mistake of Laybrook.
If there are any issues with the bed in the future I will be returning to Laybrook.
However, last night was the best night mum had slept for a long time. Thank you.

Excellant service from start to finish.
Going to a motorised bed is a game changer, to get a good nights sleep and to be able to get out of bed alot easier.
Delivered promptly and assembled, and shown how to use. Ordered bottom sheets and extra protection cover at same time. Thankyou.

I found the sales people to be very helpful without being pushy as so many companies are . They kept me updated and always had time to deal with any problems I might have had .

Have wasted £2500 on an unsuitable bed that is little use to my elderly disabled mum. Money that I can not afford to waste. Problem started as the sales people, who are very friendly, but fail to ask any questions about any obstruction in the way of delivering your new bed, such as a stairlift. We received a call two weeks after ordering saying their engineer doesn't think they will get the bed past our stairlift. The obvious thing would surely be to arrange a visit when ordering the bed. At this point rather than cancelling and going elsewhere I stupidly agreed to a compromise of ordering a smaller bed. This is when the problems really started. This bad compromise immediately became a problem and another compromise was agreed to try and resolve things. Further mistake and another bed later this one was not suitable, not least because it was absolutely massive and was for a tiny bedroom. By this time the initially helpful person was clearly coming under pressure to tell us to go away as they had done, in their words, exhausted every possibility (but not including checking that the bed would fit in the house) the bed that we ended up accepting is the same size as the one we originally ordered, and apart from many scratches to the paintwork did with much effort fit past our stairlift. We are now stuck with a bed that is dangerous for my mum as she is back to using a plastic step stool as the bed doesn't go low enough for her. One of the main reasons for choosing this type of bed. If you must choose laybrook for your bed be very careful in doing your homework and don't assume they will ask the right questions about what type of mattress you need or whether it will fit in your house. Ironically we chose this company because of their exchange guarantee, a huge mistake.

Lovely bed. Drivers were very friendly and helpful. Good communication with sales and support staff.

Excellent company with very friendly and helpful staff. The bed we ordered was delivered and installed very quickly and is of fabulous quality. Would definitely recommend and use again

Perfection in all ways couldnt ask for more thankyou to whom ever my team was x

From ordering and selecting the right bed for me, to the delivery and installation. Laybrook are the best. The whole team are fantastic and the delivery lads were exceptional. A huge thumbs up from me

Excellent customer service from the initial contact to delivery of the bed.
Friendly and helpful information.
Regular updates regarding the progress of the bed.
The delivery team were friendly, very tidy and efficient, they even took away the packaging.

I had a horrible experience with Dreams Cardiff after buying based on REVIEWS. My advice: buy adjustable beds from a specialist supplier. For instance, Laybrook pointed out the 20% discount if you have a certain chronic health condition and in the reviews, you will see 2 names: Donna and Ash who actually work at the showroom and know everything. Laybrook are great online, but ask for their brochure as this aids your selection even more, especially if the bed is for some one with movement problems. Take your time, list your questions and phone Laybrook. I saved money from changing over to Laybrook and got a beautiful bed that looks like a normal bed.

Excelent service before and after ordering.
Prompt delivery and set up
fitters were excelent and kept disruption to a minimum.
also very efficent and professional

Excellent service from start to finish. Easy to order online. Advised me re delivery date and time and arrived at time specified. Bed fully assembled by delivery staff. After a few nights of use, mattress I ordered did not feel suitable for me - contacted Customer Services and replacement mattress delivered as promised when ordering. Customer Service could not be better

I had been unsuccessfully trying to find suitable replacement mattresses for my adjustable bed for months and was delighted to discover Laybrook's website.
I telephoned them with a couple of questions and the gentleman was so helpful I actually placed an order straightway.
The whole process right through to delivery went very smoothly and I am delighted as my new mattress is much better than the original one!

Very professional, very speedy, helpful response and good understanding of the issues, with excellent advice. Quick no-fuss delivery. Quality of bed excellent, easy to operate. Would highly recommend.

We ordered a bed for my father.
The advise we received from the sales team was most helpful in selecting the correct bed for my father.
The bed was installed by Lee and Vernon they were polite and courteous they used the upmost consideration and respect making the installation stress free for my parents.

I could not thank everyone a Laybrook enough would recommend anyone looking for a bed to contact this company.

Very good service from purchase to delivery/installation

I've given Laybrook 4 stars. I'm very happy with the bed and the two Laybrook employees who moved my old bed into another bedroom and installed the the new bed. The only downside was the length of time between placing the order a delivery which was over two and a half months. I know the Christmas holidays were in this period but that accounts for only about one week.

Ordering was straightforward and detailed. Delivery was as and when they had promised and the the two men who transformed our bedroom worked so quickly and efficiently.
We had a wonderful night's sleep that first night and subsequently. I don't feel so eager about getting up these mornings!!

We already had a dual Buckingham adjustable bed which we brought from Laybrook a few years ago, but we needed new mattresses for it. We got wonderful advice as to which ones to order and they were delivered within 2 weeks. They are very comfortable and just what we needed. It's always a pleasure to deal with Laybrook as they make everything so easy and the staff are absolutely wonderful, from speaking to them on the phone to the delivery guys. Great company, would definitely recommend.