8am LawPay Anmeldelser 476

TrustScore 3.5 ud af 5

3,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I love lawpay for our small firm. Running payments has never been easier. The process is quick and easy. When i make collection calls I can get the client on the phone, confirm their CC, and process a... Se mere

Bedømt til 5 ud af 5 stjerner

Love this program! Great customer service, very user friendly, love being able to send clients a payment portal.

Bedømt til 4 ud af 5 stjerner

I actually love the format showing who has been billed and who has paid through the link. It makes my accountant's job a lot earsier

Bedømt til 1 ud af 5 stjerner

When a company debits $3,500 from my business checking account without email or explanation. Then a week of customer services emails back in forth while they "look into it." Nothing is resolved stil... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Business to business-service

Om 8am LawPay

Skrevet af virksomheden

8am LawPay is a trusted software company that’s empowered legal professionals for more than 15 years. LawPay Classic helps firms get paid quickly and easily, and accept payments in compliance with IOLTA guidelines. It’s the only payment technology vetted and approved by all 50 state bars, 60+ local and specialty bars, the ABA, and the ALA. LawPay Pro offers this secure payment processing alongside billing, invoicing, and time and expense tracking capabilities—for a more efficient, profitable firm. Request A Demo Sign up Learn More

Powerful legal payment management software

Skrevet af virksomheden

Simple online payments
For more than a decade, 8am LawPay’s online payment technology has been trusted to help law firms get paid easier, more securely, and 39% faster. More importantly, LawPay ensures your firm accepts payments in compliance with ABA and IOLTA guidelines.

IOLTA Compliant

We guarantee your firm accepts payments in compliance with ABA and IOLTA

8am LawPay's easy-to-use online payment technology was developed just for lawyers. No debits are allowed from your IOLTA, at any time for any reason, guaranteed.

Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

476 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 83 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

If you’re here for references my only…

If you’re here for references my only advice to you is: STAY AWAY FROM THIS SCAMMERS! They just cover up dishonest lawyers’ backs and scam money from people, then they tell you you’re in the wrong place and they can’t give you any information about your lost money! I was scammed once but no more. I will make sure I tell everyone I know how bad and dishonest these liars are!

26. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

LawPay is hands down the best payment…

LawPay is hands down the best payment processor for law firms. It is 100% compliant with ABA, IOLTA, and state bar regulations, ensuring seamless and ethical transactions. Security, efficiency, and ease of use. It integrates effortlessly with legal software like Clio, MyCase, and PracticePanther, making billing and payments stress-free. Clients love the flexibility of paying via credit cards, e-checks, or ACH transfers through a secure online portal.
The pricing is transparent, with no hidden fees, and their customer support is top-notch—always available and knowledgeable. Since using LawPay, we’ve seen a huge improvement in cash flow and efficiency. If you're a law firm looking for a secure, compliant, and highly efficient payment solution, LawPay is the gold standard. Highly recommended!

19. marts 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

LawPay criticism

My only criticisms of LawPay are the lack of an annual or biannual account review process to ensure all services are being utilized, especially for customers who have multiple accounts, and having click through an email & log into the platform to access the billing statements. Would be much more helpful if the statements were attached to the notification emails.

19. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Lawpay has been great for us

Lawpay has been great for us. The only issue we have had is a client disputing a payment which has not been resolved yet despite us having several pieces of evidence showing he is lying. Otherwise it ha been a great asset to our firm. We have taken several clients through lawpay that otherwise would not have been able to afford representation.

28. januar 2025
Bedømt til 5 ud af 5 stjerner

Great cc processing for Attorneys and Law Firms

I have been with LawPay for most of the 15 years I have been in business. Left once for a few months to go with a cc processor affiliated with my bank, but it was a disaster. LawPay has great customer service, always takes the processing from operating rather than trust, easy website, etc.

15. januar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Easy enough to use

Easy enough to use. I’m of the older generation in which any change is big. LawPay Support is always very attainable and helpful with reference of where to find step by step instructions for future.

29. december 2024
Bedømt til 5 ud af 5 stjerner

Effective Payment Processor that Has Your Back Against Scammer Clients

LawPay has been my #1, and only, payment processor since I began working with them. The customer support is solid and generally has a short wait time. If a client tries to pull a charge-back scam on you after you've provided the agreed-upon services, LawPay handles the dispute process, saving you substantial time. The payment scheduling option is great in conjunction with an initial quick-bill to allow for a larger downpayment then smaller chunks. LawPay helps me close clients, earning me the right to coffee according to 1980s Alec Baldwin. I like coffee, and as a result, I like LawPay.

30. december 2024
Bedømt til 1 ud af 5 stjerner

I’m not sure of how deep the…

I’m not sure of how deep the relationship is between law pay and lawyers however my card was charged by an malice unethical attorney who will do anything for a dollar even as to going against his own parents it really is disgusting. This is my opinion and experience

18. september 2024
Uopfordret anmeldelse
8am LawPay-logo

Besvarelse fra 8am LawPay

We appreciate you sharing your experience. We understand your frustration and disappointment regarding the billing and the attorney's conduct. Unfortunately, this sounds like an issue with your attorney rather than a direct experience with the LawPay software, which is a payment processing tool for lawyers and attorneys.

Bedømt til 3 ud af 5 stjerner

I would really appreciate it if you…

I would really appreciate it if you could update your system to address the following issue: Whenever I narrow down a transaction by date and click on an invoice, it redirects me to a new page. However, when I click 'back,' it resets the filter to show all transactions instead of keeping it narrowed down to the selected date. The same problem occurs when navigating through pages. For example, if I am on page 2 while viewing all transactions, click on an invoice, and then click 'back,' I am returned to the first page rather than my previous spot. This behavior is inefficient and makes my job more difficult. Thank you for your attention to this matter.

19. december 2024
8am LawPay-logo

Besvarelse fra 8am LawPay

Hi Danielle, we appreciate your feedback on improving our transaction navigation to better serve your firm. We strive to make meaningful product updates that support your practice and all of our customers. We have shared this feedback with our product team to include in our roadmap planning going forward and would be happy to schedule a call to discuss it in more detail if you are interested. Please reach out to support at support@lawpay.com if you would like to connect and we look forward to working with you to improve the software and your experience.

Bedømt til 1 ud af 5 stjerner

We have multiple problems with LawPay

We have multiple problems with LawPay, which might force us to stop using your services.

First, whenever we receive payments into our account, there is no indication as to which client made the payment. This is a big problem.

Second, frequently if a client makes a mistake in payment, you take money out of my account. You shouldnt' add money into my account until you first confirm that the client correctly made the payment so that I don't have to keep having my account debited everytime there is a payment issue.

4. december 2024
8am LawPay-logo

Besvarelse fra 8am LawPay

Hi Christopher,

We are disappointed to see your low review but appreciate your feedback on how we could improve the features to better serve your firm. We strive to make meaningful product updates that support your practice and all of our customers. We have shared this feedback with our teams and it sounds like our Support team is already in touch with you. We look forward to working with you to improve the software and your experience with LawPay.

Bedømt til 2 ud af 5 stjerner

Wall pay is lacking on several fundamental areas of information that lawyers need

It’s OK, but there are a lot better payment systems that can be used. Square gives you the ability to instantly deposit funds. There’s no way to do that on LawPay. Another issue that I have is that once someone does a payer function, it takes 5 to 6 days to get the funds which seems to me to be completely ridiculous. Third, and this is the same problem that I had with my case before they integrated with LawPay so I’m really surprised they haven’t fixed this. There’s simply no way to tell when the funds are going to be deposited into the account, surprisingly, there’s no way to tell whether the deposit have been. Consequently, when you’re looking at all these transactions, you don’t know any of them gonna come you don’t know which ones deposited, you’re trying to figure out definitively whether something in your transaction list has been deposited or not so this is why I give three stars because they provide a lot of what is practically useless information such as things like what the IP address was where someone made the payment and whether it was verified or not. Are you kidding me? Why would I even need to know that , not me. What I need to know is when I’m paid, when I’m going to get the money, and whether or not the money has been deposited from LawPay into my operating account for my law firm. As these things are done all at once and not separate transactions so I can’t , without some difficulty make any clear comparison between what’s positive and which transaction belong to without doing some complicated math calculation that takes me way more time than I should have to take in a business where time is money. Consequently, I don’t think handle on what it takes to run or what customers really need , they just hobble together. This program doesn’t provide important information to their clients.

6. oktober 2024

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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