Land Rover Anmeldelser 

Great service, throughout EU in the same style. Much better quality than 10/15yrs ago.

Landrover assistance were great on the whole. Once Enterprise got involved it became a disaster. However, a lady called Kiki in LRA was a star, understood my needs and sorted things, both a loan car and a loan car release form that was taking forever to receive.

cant get rid of their ads on pinterest. so, 1 star for you. i dont need reminders of land rovers every time i look at pinterest.

Worst overall customer experience in my life to date. I advise everyone caution committing to this brand. 2021 Range Rover Sport Diesel broke down with "carbon in the engine" and I receive a quote of several thousand pounds 5 months later -- but wait maybe £300 of free merchandise - you can't make this up. Dealer network is shocking. Missing parts, significant attrition, never keep their word. No proactive updates whatsoever over this 5 month period.

god !! complain about land rover pushing their snobby chelsea tractors on us poor people who driver cars worth 1% of the cost of a land rover, u then keep betting spammed by TrustPilot.

in what crazy world does targeted advertising keep pushing me to buy a car worth more than my flat ?!!?!?!!

Llevo varios días intentando que me pasen un presupuesto de cambio de distribución en alguno de los varios concesionarios de España y resulta que nadie esta para la labor. La atención al propietario es nefasta. Iros a otra marca si posible...

Subject: Urgent: Recall Issue Unresolved – Request for Reimbursement & Appointment

Dear Land Rover Customer Services,

I am writing to express my deep disappointment with the handling of a recent safety recall on my Range Rover
Evogue
Lp74zww

Despite my repeated attempts to secure an appointment at various service centres, I was finally booked at Staples Corner. As I had no alternative means of transport, I was forced to hire a rental car at a personal cost of £46 to travel to and from the dealership.

Unfortunately, after dropping off my vehicle and taking a day off work, I was informed only afterwards that the system required for the recall work was not functioning. As a result, my vehicle remains unrepaired, despite the considerable inconvenience and expense I have already incurred.

I respectfully request the following:
1. Full reimbursement of my rental car costs (£46).
2. An urgent new appointment at the earliest possible date to complete the recall work.

Given that this issue arose through no fault of mine, I expect this matter to be handled promptly and fairly. Please confirm by reply how and when you will arrange the reimbursement and provide a priority appointment.

I look forward to your urgent response.

Yours sincerely,
Gandhi

Grosse désillusion pour cette marque qui veut donner une image de baroudeur et fiabilité à leurs véhicules. On a le droit de s’attendre à une expérience hors du commun. Que nenni, mon Land Rover a rendu l’âme sans un moindre soubresaut, chaîne / turbo / bloc moteur HS . Après contact téléphonique avec les services techniques , il semblerait que c’est normal , il était trop vieux . Un beau véhicule traité comme il faut vidange , entretien toujours faits dans le l’art Land Rover .
Il est survenu à l’âge de 7 ans et 12100 kms au compteur. J’ai voulu le remettre en état mais le devis de 15000 euros m’a dissuadé car bien sûr Land Rover ne participait pas à la remise en état du véhicule.
Un conseil, même si les voitures sont très belles et chers , il faut fuir cette marque . La marque ne prend pas ses responsabilités sachant depuis longtemps les points faibles de leurs véhicules.

Ho dato una stella ma è pure troppa. Discovery 2016 180 hse sport. Macchina bella da guidare quando non è in officina. Catena rotta, turbina difettosa, rimappare, per concludere motore fuso. Come mi ha detto un meccanico, a chi vede con questo genere di auto, ti sei rovinato. Non comprate questi bidoni da 70.000 mila euro

BEWARE BEWARE BEWARE
Buying experience when entering Lookers Jaguar Land Rover showroom Hillington Glasgow 2023 Second to none. VIP treatment.
Agreed to purchase a beautiful Range Rover Evoque Autobiography 2017 edition. 60k on the clock. Presented to me under a red cloth reveal. Keys in a lovely presentation box. Wonderful, so happy, so special. I have never experienced the purchasing of a car like this before. And I’ve had several cars in my over 30 years of driving. Two brand new cars and several second hand, all from dealers, as a precaution, if things go wrong.
Eighteen miles on from leaving the showroom with this wonderful car, it came to a standstill on the motorway. OOPS. Recovery vehicle back to the showroom. On hindsight this is where I should have walked away. But again VIP treatment. I was given courtesy use of a brand new VELOR 73 miles on clock whilst they fixed the broken down EVOGUE. A faulty DPF was the issue. When repaired it was driven to my door and the VELOR was picked up. My home is 5 hours drive from Glasgow. Awe what a great organisation this Land Rover firm are. Good British Brand.
In local garage September and November 2024 for new alternator, crank pulley, battery, coil springs, tires, brake pads discs and new reverse camera (water ingress on existing one). 69k on the clock.
Went on holiday for several weeks beginning of this year (not with car) and when back home and driving, heard knocking from the back. Then battery would not keep a charge and boot would not stay closed. In local garage diagnosed needing new haldex unit and a leak from windscreen
On 15th April I contacted Hillington branch and was told the warranty would not cover local garage repairs. It had to be repaired at a Land Rover specialist as they use “prestige” Land Rover parts Nearest branch Inverness who refused it when I told them the issues. Hillington couldn’t look at it until October at the earliest. Pentland Stirling booked it in for 30th April. On the back of a recovery van at my expense (£660) off to Pentland Stirling it went. Repaired, serviced, MOTed and ready for collection 30th May.
Time delay in collection due to work commitments and distance (5 hours drive away) my daughter picked it up August. Mouldy, cob webs, spiders, stinking and still leaking. When I emailed them for explanation on the condition, I was emailed back, told windscreen had been repaired and no leaks detected but it was a health hazard for them to clean it. Last week I contacted them three times for the documented proof that the leak had been fixed. On third call they conceded they could not find proof so I asked to speak with a manager. No return calls or communications.
Cleaned it myself to pristine condition and yesterday I got rid of it for less than all the repairs cost dreading that this leak was causing more damage. 72k on the clock.
Range Rover parts are more than 4 times the price of normal garage parts. Making any warranty a false prophet.
After numerous request I have yet to speak with management of either Stirling Land Rover or Lookers Jaguar Land Rover Hillington Glasgow.
Do not be sucked in like I was. 12k miles driven and over £26k out of pocket and I don’t have a car. Look at the reviews on Trustpilot. (I wish I had) Unfortunately this is not an isolated incident
Trading Standards are my next avenue.

How do I start?! Today I have had a really first class two tits in my face ( I’m a woman) appointment to calibrate a new key for my Freelander. Yes it’s old and so am I. Got it from my Dad. The treatment I had was not up to standard at all. I ended up paying 406€ for no result for calibrating a key I Bought From Them. 900€ to run diagnostics on the car and key…which I bought from them. When you see these people on Reception you know immediately you’ll get nowhere.
Actually not that shocked, 404€ for nothing, seems to have paid for a coffee, Perrier, coke or air. Capitalism

Is landrover app a waste of time
Keep having to sign in but keep getting shut out

Landrover Grossetto Italy
An extremely competent and friendly company.
We were on vacation in Toscana and the brakes on our Landrover Discovery needed replacing. Despite the Ferrogosto, our car was repaired on time.
We felt well looked after and very well served.
Thank you, dear MATTEO.
We highly recommend this workshop.

NOTE ZERO
PLUS JAMAIS. J'ai fait Defender, Range Rover et Evoque cab: les véhicules sont juste beaux MAIS LA FIABILITE ZERO. VOS VEHICULE GENERENT DE LA PEUR DE LA CRAINTE QUE DES PROBLEMES
ET JE M'ABSTIENDRAI D'UN COMMENTAIRE SUR LE MEPRISABLE SAV LE COUT DES PIECES DE LA MAIN D'OEUVRE
Si vous payez cher et que votre problème est résolu, j'ai envie de vous dire pourquoi pas.. mais là, votre problème c'est que C'EST SANS FINS ONEREUX RECURENT SANS ATTENTION SANS COMMUNICATION SANS RESOLUTION .. C'EST JUSTE PAS SERIEUX

Range Rover problemi di ogni tipo dal climatizzatore, alla centralina, agli ammortizzatori, rumorosa e ad ogni viaggio speravo di andare e tornare. Non si può vivere con una macchina così con tutto quello che costano. Ogni volta che vedo una persona sopra ad un range gli dico AUGURI AMICO

Discovery sport acquistato nuovo . Nonostante gli accordi con il venditore interno della concessionaria international Motors di firenze , al momento del ritiro non forniscono 4 semplici bulloni antifurto ruote previste nell ordine e pattuite con il loro commerciale . Motivazione ? Il venditore si è licenziato e ritengono di averci già fatto un ottimo prezzo. La receptionist ci consiglia di contattare il venditore dimissionario presso altro Brand che non vorrà certo deludere le aspettative di soddisfazione del cliente

Please please please avoid and do not ever buy a Land Rover Discovery Sport. Customer Service is terrible, so many defects. Had a new engine fitted a year ago, which has failed again - Land Rover refusing to cover the costs.

Guasto un mese dopo l’acquisto

Paid a premium for a new Evoque from York. Booking in for repair and service in 8 weeks time. No point having a premium car if no premium support. Getting rid asap and wont be getting another nor recommending anyone else to.

I was recently charged £615 to be told that my 2018 Range Rover Velar (with 94,000 miles and a full JLR dealership service history) needs a new engine — costing over £15,000, which is more than the car is worth.

The car failed to start with no prior issues or warning signs. The AA suspected a timing chain issue and advised recovery to a dealership. I contacted Harwoods Land Rover Brighton, who quoted a £246 inspection fee.

After inspection, they suspected timing chain issues but couldn’t confirm the extent of the damage without further testing — requiring an additional £492 incl. VAT, bringing the total to £738. This was later reduced to £615 as a goodwill gesture.

They later confirmed internal engine failure and quoted £16,865.60 for engine replacement (reduced to £15,850). Harwoods raised a case with Jaguar Land Rover UK, but they refused any goodwill contribution, citing the vehicle’s age and mileage.

This is unacceptable for several reasons:

A complete engine failure at 94,000 miles with no warning is unreasonable for a premium-brand vehicle.

The car has a full JLR service history.

Diesel engines are generally expected to last far longer.

A £15,000+ engine replacement is disproportionate and raises concerns about the vehicle’s reliability.

JLR’s refusal to support or contribute, even partially, is extremely disappointing. I expected better from a brand that markets itself as premium. If you're considering a Range Rover Velar — or any Jaguar Land Rover vehicle — I strongly urge you to think carefully about long-term reliability and support