Lamps2udirect Anmeldelser 

694
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Because the light bulbs we wanted are made by only a limited number of manufacturers, my order turned out to take a while to fulfil, When I enquired into the delay, Sharon and Martin replied straight... Se mere

Bedømt til 5 ud af 5 stjerner

Ordered and paid for 2 cool white under counter tubes which arrived after 9 days. However one was warm white. Contacted Martin at the company who apologised and posted out another cool white tube st... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Highly recommend!!! Great customer service and honest. I’ve used this shop twice and had no problems till last time, third time. My UV lamps arrived broken. I called them immediately after receivi... Se mere

Bedømt til 5 ud af 5 stjerner

Aurora AU-MR16/50SQ 50 watt Halogen MR16 Square Light Bulbs are discontinued, but Lamps2udirect came up with an alternative that fitted my ceiling light holders perfectly, saving me a fortune replacin... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Lampeforretning
  2. Leverandør af elpærer

Skrevet af virksomheden

Specialist suppliers of all things lighting our range of products include hard to find replacement lamps as well as LEDs, fittings and traditional fluorescent, halogen and incandescent lamps. Our best selling items include square & hexagonal spot lights as well as Smilight under-cabinet tubes. Delivery is free on orders over £45 within the UK.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

694 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 83 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(694)

30 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Exceptional customer service

Exceptional customer service – the knowledgeable staff goes above and beyond to assist customers in finding the perfect lighting solutions for their spaces.

9. februar 2024
Lamps2udirect-logo

Besvarelse fra Lamps2udirect

Thank you so much for your positive feedback, Freddie. Glad to hear you had a good experience with our team. We hope to help with your lighting requirements again soon!

Bedømt til 1 ud af 5 stjerner

poor

Ordered bulbs and then didnt hear from the company for 3 weeks , once i contacted paypal i got a refund , according to the company they were listing items they didnt have in stock, wasted my time.

4. januar 2024
Uopfordret anmeldelse
Lamps2udirect-logo

Besvarelse fra Lamps2udirect

Thank you for taking the time to review. Sorry this experience was not as expected.

Bedømt til 5 ud af 5 stjerner

Excellent customer service

The team were friendly and gave excellent customer service helping me find what I needed. Quick delivery too. Very impressed!

22. januar 2024
Uopfordret anmeldelse
Lamps2udirect-logo

Besvarelse fra Lamps2udirect

Thank you so much for your positive feedback, Sam! Great to hear our customer service team helped put you in the right direction. We hope to help with your lighting requirements again soon!

Bedømt til 5 ud af 5 stjerner

I have had a positive experience…

I have had a positive experience dealing with this online lighting supplier. Their customer support is responsive and professional, and they helped me find the perfect lighting solutions for my home. I am thrilled with the results and would recommend them without hesitation.

28. januar 2024
Lamps2udirect-logo

Besvarelse fra Lamps2udirect

Thank you so much for your positive feedback. We hope to help with your lighting requirements again soon!

Bedømt til 5 ud af 5 stjerner

This company had all of the items I…

This company had all of the items I needed. I had been searching stores without success. Delivery so well packaged. Updates very good.
Have to recommend

26. januar 2024
Uopfordret anmeldelse
Lamps2udirect-logo

Besvarelse fra Lamps2udirect

Thank you so much for your positive feedback. We hope to help with your lighting requirements again soon!

Bedømt til 5 ud af 5 stjerner

Buying lighting online can be a bit…

Buying lighting online can be a bit daunting, but this store made the process easy and enjoyable. Their website is well-designed, with clear product descriptions and images. The ordering process was seamless, and I received my lights on time, in perfect condition.

6. januar 2024
Lamps2udirect-logo

Besvarelse fra Lamps2udirect

Thank you, Amber! We hope to help with your lighting requirements again soon!

Bedømt til 5 ud af 5 stjerner

The customer service at this online…

The customer service at this online lighting store is top-notch. I had a few questions about specific products and the staff was incredibly helpful and knowledgeable. They guided me in making the right choices for my home, and I couldn't be happier with the end result.

13. januar 2024
Bedømt til 5 ud af 5 stjerner

Ordered some lamps as a friend of mine…

Ordered some lamps as a friend of mine used them. The delivery was very prompt, great customer service. Would highly recommend

27. januar 2024
Uopfordret anmeldelse
Lamps2udirect-logo

Besvarelse fra Lamps2udirect

Thank you, Sharon! We hope to help with your lighting requirements again soon!

Bedømt til 1 ud af 5 stjerner

Ordered 2 lamps for Christmas…

Ordered 2 lamps for Christmas decorations, recieved an email saying they had been dispatched.
Still havent recieved the lamps yet.
Emailled the company for an update still no reply.

9. januar 2024
Uopfordret anmeldelse
Lamps2udirect-logo

Besvarelse fra Lamps2udirect

Thank you for taking the time to leave us a review, Steve.

We have not had any contact from you directly.

It looks as though you placed this order over the Christmas period when we were not operating. We did note our opening hours on the checkout page, but it looks as though this is probably the reason there was a delay.

Hopefully you now have the goods and everything is well!

Bedømt til 1 ud af 5 stjerner

Fake Philips Infrared bulb

I bought a Philips 150 watt Infrared Heat Lamp Bulb model PAR38E from Lamps2udirect for physiotherapy but I received a no branding product. It absolutely couldn't be use for phsio treatment. It is totally unuseful, definitely a rubbish.

4. januar 2024
Uopfordret anmeldelse
Lamps2udirect-logo

Besvarelse fra Lamps2udirect

Hello there! Thank you for taking the time to leave us a review. We have not had any direct contact with you, so if you can get in touch with us, we can hopefully help to resolve this issue.

The item you are referring to - Philips stopped making this lamp a few years ago now - This is a direct replacement. Please check your order confirmation and the product description where this is made clear -

**Philips brand now obsolete - A direct replacement will be supplied in exchange* Philips made this lamp obsolete in 2020; We have been supplying this lamp as a replacement since **

We are happy to have this item back, if you would like to return.

Bedømt til 5 ud af 5 stjerner

Great customer service

Great customer service, package was delayed and they emailed to give me an update - package arrived in good time after that and as expected. No problem recommending this company.

13. december 2023
Uopfordret anmeldelse
Lamps2udirect-logo

Besvarelse fra Lamps2udirect

Thank you so much for your positive feedback, Aisleain. We hope to help with your lighting requirements again soon.

Bedømt til 5 ud af 5 stjerner

Great service and top quality lamps

Great service and top quality lamps, will definitely be using this site again!

7. december 2023
Uopfordret anmeldelse
Lamps2udirect-logo

Besvarelse fra Lamps2udirect

Thank you so much for your positive feedback, Tom. Great to see we offered a 5 star service! We hope to help with your lighting requirements again soon.

Bedømt til 5 ud af 5 stjerner

Quick and easy ordering process

Quick and easy ordering process. No problems with delivery at all.

8. december 2023
Uopfordret anmeldelse
Lamps2udirect-logo

Besvarelse fra Lamps2udirect

Thank you so much for your positive feedback, Paul. We hope to help with your lighting requirements again soon.

Bedømt til 1 ud af 5 stjerner

Wrong Lighting Sent

Ordered under cabinet lighting as advertised on the website - Robus Spear Rledstr4w 4 W 395mm Linkable Led Striplight. Despite this, they sent RLEDSTR4X-01 lighting for which the connections did not fit my existing fitting. They then tried to argue that they had supplied the correct part in spite of having photographic evidence to the contrary. It then took 2 weeks from us posting it back to get the refund. This refund did not include Lamps2U's postage and obviously I also had to pay the return postage. So, I am £10 out of pocket and have no functioning lights. I would have no dealings with this company. Avoid.

11. december 2023
Uopfordret anmeldelse
Lamps2udirect-logo

Besvarelse fra Lamps2udirect

Thank you so much for taking the time to leave us a review, Bill. Sorry to hear the experience was not as expected.

We have looked into your order details and can see you ordered a colour selectable LED fitting, which is what was sent.

We can only assume you may have old fittings in use, which unfortunately do not fit into the newer models!

Please get in touch if you need assistance finding the correct item.

Bedømt til 1 ud af 5 stjerner

This company advertise Aurora branded product and send an unbranded product

This company advertise Aurora builds but then send unbranded bulbs and. When you complain they say the suppliers have discontinued the product.
Why then advertise and sell the unbranded product at a high price?
Change your sell site.

22. november 2023
Uopfordret anmeldelse
Lamps2udirect-logo

Besvarelse fra Lamps2udirect

Hello Hansa, Thank you for taking the time to leave us a review. You placed this order a couple of days ago, so you received them very quickly, which is great!

We have explained this situation to you this morning via email.

We make a note regarding the brands on our site; This information is visible before placing the order. As advised, the Aurora version of this lamp was made obsolete around 8 years ago now, so every version of this product sold now, is a replacement.

The price we sell these halogen 12 volt 50 watt square light bulbs is the lowest online. Again, this is very quick to see with a quick Google search - 'square bulbs'

We are more than happy to have these back for a refund if you are unhappy.

Bedømt til 5 ud af 5 stjerner

I have used lamps2udirect numerous…

I have used lamps2udirect numerous times, and find them very helpful and knowledgeable.

17. november 2023
Uopfordret anmeldelse
Lamps2udirect-logo

Besvarelse fra Lamps2udirect

Thank you so much for your positive feedback, Carol. We hope to help with your lighting requirements again soon.

Bedømt til 5 ud af 5 stjerner

LED Downlighting

LED Downlighting - I’ve used Lamps to U Direct for a fair few years now and can honestly say I’ve never been let down, their customer service is outstanding they have guided and advised me expertly on every occasion and often saved me money by guiding me to the most relevant products. Highly recommended.

9. november 2023
Uopfordret anmeldelse
Lamps2udirect-logo

Besvarelse fra Lamps2udirect

Thank you so much for your positive feedback, David. We hope to help with your lighting requirements again soon.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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