Brow soap is good it’s the usual one I get however my order was missing an item and I couldn’t get through to anyone to solve this. Great product but poor customer service so was disappointed
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Utterly appalling customer service! Ordered in March and never received item! Never reply to emails and now emails bounce back
Really like the product, doesn't smudge any eyebrow pencil you've got on and holds the brows in place. Great value product too. Product was out of stock so I pre ordered, delivery was efficient and th... Se mere
I ordered the the kit in January and was nearly a month before I received it which was very frustrated. Staff were however very helpful & explained that due to issues with customs there was a delay.... Se mere
Virksomheden har svaret
2,9
Middel
67 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Rubbish
I placed this order weeks ago and still have not received the product!!! Rubbish.
13. januar 2021
Besvarelse fra Lambrow
Updated - Hi Alison,
I can see that the item has now been delivered. I want to offer my sincere apologies for the extended time you had to wait and hope that despite the delays you love the product. We have now dramatically reduced our shipping times due to feedback like this so thank you for your time to review. If you would like to let us know what you think of the product we are open to your feedback. Thanks.
This product personally works very well…
This product personally works very well and does what it claims to. It is slightly over priced but over all I think it’s worth it. Although some products take longer to come they are still worth the wait. I am interested in seeing what some of there other products are like.
6. januar 2021
Uopfordret anmeldelse
Besvarelse fra Lambrow
Hi Emmy, thank you for your review. I am glad you love the product. If you need any help in future please get in contact!
Took forever to arrive
Took forever to arrive, emailed customer service and heard nothing back. 3 months late
19. december 2020
Besvarelse fra Lambrow
Hi Lily, I'm sorry to hear you had a bad experience. If you have any trouble in future please use contact@lambrow.co.uk to contact us. Any other email may not work which is possibly the reason you didn't receive a response.
White residue and no hold
The eye brow soap comes off white- not clear- on black eye brows and brown skin.
Doesn’t have a strong hold either.
Quite disappointed, especially for the price I paid. I have been using my normal organic soap from the health store and it works 100 times better (clear when applied and holds eye brows in any shape) and is a quarter of the price
Should have returned it.
Teaches me to buy stuff off influencers on TikTok
17. december 2020
Besvarelse fra Lambrow
Hi Zakeeya,
I'm sorry you didn't find the product worked as you expected. The best advice I could give you is to try using the product with setting spray to help it hold rather than water, use more product and less water. I can assure you we test our products on a variety of hair types to be inclusive of all ethnicities and so I cannot say for sure why in your case you found the product didn't work correctly and left white residue as it should also dry colourless.
Still have not received order almost 2…
Still have not received order almost 2 months later and there has been no reply to emails regarding where my order is or a refund
16. december 2020
Besvarelse fra Lambrow
I am sorry to hear that you have not yet received your order. Please email me at ethan@lambrow.co.uk and so I can look into this for you. I can assure you that we will do our best to resolve this for you.
Disappointing
Did not do what was stated. Does not stay and was really overpriced considering the the final result it gives.
16. december 2020
Besvarelse fra Lambrow
Hi Molly, I am sorry to hear that. If you are finding it is not holding well we would suggest using more product or using it with setting spray rather than water. If you don’t have any setting spray, try using less water on the brush and so the brow soap dries more quickly. I hope this helps!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.