Lambrow Anmeldelser 

Utterly appalling customer service!
Ordered in March and never received item!
Never reply to emails and now emails bounce back

Brow soap is good it’s the usual one I get however my order was missing an item and I couldn’t get through to anyone to solve this. Great product but poor customer service so was disappointed

Never received my item, poor customer service. DO NOT REPLY TO EMAILS & when they do the response is “please wait 10 working days” my order was placed in April!

Still haven't received my order , it's been 6 weeks!!! I've sent 6 emails and 2 social media message, and not one person has got back to me! Disgusting service and I am demanding a refund!!

Love my lambrow soap glad I ordered it won’t use any thing else now 👌

My daughter absolutely loved it and it’s so easy to use no mess so thank you will definitely order again soon

Service was fine, didn’t wait too long for delivery.

It’s fine, is it any better than I’ve tried before probably not. Does what it says.

I rate this zero stars because I have not received my purchase. I have also emailed customer service with no response.

Product is ok. No residue on my hairs and you can’t see that anything is applied however, minutes after applying, my hairs just fall back into place. I’ve used a couple of times but won’t be using again I’m afraid.

Really like the product, doesn't smudge any eyebrow pencil you've got on and holds the brows in place. Great value product too. Product was out of stock so I pre ordered, delivery was efficient and the communication throughout was excellent.

Didn’t receive my product. It’s been 7 weeks now and also no replies to any emails. Wish I had read the reviews before I purchased. Steer clear!

Very easy to use and the product goes a long way, definitely recommend and good pricing!!

Loved this product! I’ve been wanting laminated brows for ages and obviously haven’t been able to in the lockdown, the soap is brilliant! Would definitely recommend for a quick brow fix!

came quickly and works so well. brow hairs don’t move all day but comes off easily with micellar water. in LOVE

I always research companies to make sure I’m supporting UK business & only buy cruelty free products. After waiting for over 3 weeks, a poorly packaged parcel arrived with Chinese postal markings. The team assured me there were delays with the postal system, something I haven’t experienced over the past few months having ordered a lot of different products elsewhere.

But why, I hear you say, Lambrow is a UK based cruelty free brand...something I would question given the product states ‘made in China’.

Any kind of packaging for a beauty brand you expect to look pretty, even colourful - not this one!

To be honest I’m just going to chuck it in the bin and save my eyebrows, the labels aren’t even stuck correctly to the products so don’t think I’m going to take the risk.

Lambrow, if your products are made in China please make sure your customers are aware of this and rethink your certainty around being cruelty free.