Lakelovers Anmeldelser 

210
•
TrustScore 2 ud af 5

1,9

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I am a homeowner and made the unfortunate decision to let my property with lakelovers. I questioned the 2 stars they had here on trust pilot and they said it was before they were bought over... Se mere

Bedømt til 5 ud af 5 stjerner

We stayed in corner cottage troutbeck . We have used Sykes a lot but this cottage was the best equipped we have stayed in . Beautiful views and a good position for reaching the well known areas of t... Se mere

Bedømt til 1 ud af 5 stjerner

Stayed at Lakeside View, found property dirty on arrival but as Lakelovers office was closed we couldn't report it, on going to bed when pulling back the covers we found the bed covered in dog hairs.... Se mere

Bedømt til 1 ud af 5 stjerner

I would give no stars if I could. They are dreadful - they do not respond to customer complaints after months of repeated chasing. Expensive properties that are not worth the money, are not cleaned or... Se mere

Virksomhedsoplysninger

  1. Feriehus

Oplysningerne kommer fra forskellige eksterne kilder

Self catering holiday cottages in the Lake District


Kontaktoplysninger

1,9

Under middel

TrustScore 2 ud af 5

210 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,9

Alle anmeldelser

(210)

8 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

The Grange Lodge

The Grange Lodge is a FAB house, it has everything you need. there are walks from the door so no need to drive if you don't want to. You are close enough to walk to shops and bars but not to close to be bothered by them.
The owner phoned on the first day to say that there was going to be work men at the house next door for the rest of the week. The guys working on the house were very friendly and polite always got a good morning from them. Would love to stay here again.

19. september 2016
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Simply awful

The worst customer services ever! We received a telephone call ar 5pm on the eve of our stay informing us of scaffolding to be et cited, and building work carried out, during our stay! We protested, but received no support. During the stay the building work was noisy, the scaffolding unsightly, our privacy was invaded and the builders used foul language (children with us!) during their work! Sent photographic and video evidence to Lakelovers, requesting some form of compensation. Waited three weeks to be informed there was nothing they could do, but they had ' tried their best'. Will never use this awful company again.

16. september 2016
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Thrang View, Chapel Stile

Had a great 2 weeks in this lovely property. The location has views on all sides and there are masses of walking that can be done from the doorstep, we hardly used the car. Chapel Stile is a pretty little village with a well equipped local store and the Wainwright's Inn, both within walking distance.
The property is a well laid out bungalow with good facilities. The garden with it's garden furniture is a great place to have breakfast in the morning and a relaxing drink or two after walking all day - will definitely return to this property.

14. september 2016
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Ecclerigg Garth, Lake District

A superb property right on the banks of Lake Windermere, great for families with loads to do at Brockhole and in Bowness and Ambleside. Very easy to deal with Lakelovers who were in touch by both text and email before and during our stay. Would recommend the property and Lakelovers to anyone.

1. september 2016
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service.

Excellent customer service - great communication by mobile phone and email both before and after. The property, Garden Hill West was everything we required, a lovely comfortable house with magnificent views of Lake Windermere. Many thanks Lakelovers.

25. august 2016
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Efficient, friendly service

Excellent website which made it very easy to browse different properties for our holiday. Very good communication from initial booking right through to the end of our break. We had a couple of minor maintenance issues which were dealt with promptly and the member of staff I spoke to was extremely professional. I was very happy with my experience of using the company to book my holiday and would be happy to recommend and use them again.

22. august 2016
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Yew Tree, Windermere

Second time we had booked with Lakelovers. As last time: good service, needs met, repairs made promptly (overnight rain caused a puddle in conservatory... dealt with within hours), beautiful house and facilities.. felt like millionaires for a week... Thank you Lakelovers

20. august 2016
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Rooftop Cottage, Bowness

Used Lakelovers multiple times and can't fault them, their customer service is excellent, I like the way they send texts to see if everything is ok, I always find their properties to be in excellent condition. I had booked Rooftop Cottage in Bowness, our 2nd stay here, right in the heart of things, bars, restaurants, loved the place. The cottage itself is part of the old school and has the bedrooms downstairs with living room and kitchen being upstairs, this so you can appreciate the wonderful views from the skylight windows. Please use Lakelovers as your agent for booking your next Lake District holiday cottage, they cover all areas, you won't be disappointed.

8. august 2016
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great company with lovely properties .-Ecclerigg cottage

All was great with the company. The website was well laid out and easy to compare possible properties. I had to contact the company by phone as I realised that the property I'd booked online didn't have wifi. It was all straightforward to change with minimal fuss.
The property itself was everything we needed. Clean comfortable with its own parking and close to the southern fells and to Ambleside itself. The rooms were all large and well equipped. Ensuite bathroom in one room and top of the range bathroom for the other bedroom.

6. august 2016
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Customer service

Staff friendly and helpful whenever I've had to contact them, would recommend Lakelovers if you are booking a holiday in the Lake District

30. juli 2016
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Easy to Book and very helpful

Loved the cottage we hired, dog friendly, fantastic views and walks right on the doorstep, nice pub and restaurant just down the lane, Lakelovers were easy to book with on line and kept us informed of every step of the way, we would recommend Lakelovers to anyone.

30. juli 2016
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Used them multiple times and always happy!

Lakelovers were a great find on the Internet. There are so many agents for Lake District cottages our experiences have been mixed. However, each time we rented from Lakelovers we found the experience to be excellent.

We would highly recommend them!

17. juli 2016
Uopfordret anmeldelse
Lakelovers-logo

Besvarelse fra Lakelovers

Thank you so much for your positive comments on our service! Much appreciated. I hope others heed your recommendation and that you yourself can holiday with us again soon.

Bedømt til 5 ud af 5 stjerner

Great service and property exactly as described

The service by Lakelovers is excellent. The property was exactly as described, booking was easy with immediate confirmation. Location and access details were accurate and easy to follow. The property was well presented and instructions inside the property fully met our requirements. We had no need to contact Lakelovers while at the property. There is no O2 mobile signal at the location but the WiFi connection was good and supported streaming of video, tv and radio.
Cunsey Lake House is only 15 minutes from Hawshead and 25 minutes from Ambleside and yet it is very quiet and peaceful with views across Lake Windermere. If going to Ambleside, pick up a parking disc from most shops and restaurants and get 1hr on street free parking.

9. juli 2016
Uopfordret anmeldelse
Lakelovers-logo

Besvarelse fra Lakelovers

Thank you so much for taking the time to write this extremely positive review of Cunsey Lake House. It's great to know you had a lovely holiday in this property. We strive very hard to get our Customer Service right and it is rewarding to receive feedback which tells us that we are doing this. I do hope you will consider Lakelovers for a self catering holiday in the Lake District in the future.

Bedømt til 5 ud af 5 stjerner

Perfect house in ideal location

The home we stayed in for two weeks was quite comfortable, well stocked and very spacious. Since the lounge, dining room and kitchen were upstairs we had gorgeous views. The skylights kept the upstairs rooms well lit and sunny on good days.
Steve Wray found the best house for us and we would recommend both!

8. juni 2016
Uopfordret anmeldelse
Lakelovers-logo

Besvarelse fra Lakelovers

Great to hear you had a fantastic holiday! Thank you for your praise of Abbotsgarth in Bowness on Windermere. We will pass your feedback on to the Property Owner and the individual member of staff you mention. We hope you can visit us again soon.

Bedømt til 5 ud af 5 stjerner

The loft Ambleside

The Loft Ambleside

This is the 4th year visiting the Loft we love it here perfect location and home from home the owners have fitted this out to the highest spec and this year they added some personal touches with a welcome hamper and card welcoming us, what a lovely thought. There was also some miniature
Toiletries in bathroom very nice touches.

Our dealing with Lakelovers have always been excellent looking forward to coming back next year and would definitely recommend to friends and family

6. juni 2016
Uopfordret anmeldelse
Lakelovers-logo

Besvarelse fra Lakelovers

We greatly appreciate your repeat custom, and are so pleased that you continue to enjoy staying at The Loft. It is a lovely property in a great location just a few minutes walk from the centre of Ambleside, and we are very glad you enjoyed your stay. We look forward to welcoming you back in the future.

Bedømt til 5 ud af 5 stjerner

Great Customer service and properties.

I always use Lakelovers when visiting the Lake District.
Their website is great and allows for a real feel of the properties they have for rent.
Booking is easy as are the key collecting/arrival arrangements.
Deposits are refunded promptly and the customer service is faultless.

1. juni 2016
Uopfordret anmeldelse
Lakelovers-logo

Besvarelse fra Lakelovers

Thank you so much for taking the time to post your review. Your kind words and praise will be passed on to our staff. It's great to know our efforts are appreciated!

Bedømt til 5 ud af 5 stjerner

Stones Throw Cottage, Ambleside

6 of us (all adults)stayed in this beautiful cottage in Ambleside for a week in April 2016. The facilities provided are fantastic and it is decorated to a very high standard. There is plenty of room for everyone with two sitting rooms and a fantastic kitchen. The dining table is huge and a great place for family meals and games. Having the 2 ensuites and family bathroom meant there was also no queuing in the mornings to get ready. The cottage is really well located to Ambleside and also some great walks straight from the door. We found Lakelovers to be very organised and everything ran very smoothly. We would definitely use again and be back to Stones Throw cottage in the future.

14. maj 2016
Uopfordret anmeldelse
Lakelovers-logo

Besvarelse fra Lakelovers

Thank you so much for taking the time to post your positive comments. It's great to know we are getting things right for our holidaymakers. Let's hope we can welcome you back soon!

Bedømt til 5 ud af 5 stjerner

Jaspers Retreat, Bowness, Windermere

Jaspers Retreat is one of the best properties we’ve stayed at. Has everything and more. Proximity to fell walks, shops and lake. The house is very comfortable. Like home from home. View of Lake Windermere, stylish and clean. Plus the dog loved the garden and sunbathing on the balcony. Will be staying here again. Lakelovers has always given great service and will be using them for years to come.

13. maj 2016
Uopfordret anmeldelse
Lakelovers-logo

Besvarelse fra Lakelovers

So pleased you enjoyed Jaspers Retreat in Bowness. It is indeed a lovely pet-friendly property. Your kind comments about our customer service are much appreciated.

Bedømt til 5 ud af 5 stjerner

Great Relaxing Holiday

I booked a Cottage at Ings Mill Park via Lakelovers, booking was simple on the internet, the cottage was just what I wanted with my two little dogs, central for days out to all the lakes, the owner and staff were very friendly and the site was very clean & tidy, Lakelovers kept in contact with me via email and text throughout the holiday and offered help if I needed it, the cottage was clean and tidy and we had everything we needed, with a babbling river at the front of the cottage and a pub brewery and restaurant at the bottom of the lane, what more could I ask for.

6. maj 2016
Uopfordret anmeldelse
Lakelovers-logo

Besvarelse fra Lakelovers

Thank you so much for your kind words. Its great to know our approach to communication with our Holidaymakers is appreciated. I'm glad you enjoyed your stay at Yew Tree Cottage in Ings. I will pass your comments on to the Owner of the property who, as you say, lives close by.

Bedømt til 1 ud af 5 stjerner

lakelovers

lakelovers always rented first class properties but this year was an exception it was dirty and poor
but having complained to lakelovers thats when we saw a different side to them they just didn't want to know
customer service is appalling

25. april 2016
Uopfordret anmeldelse
Lakelovers-logo

Besvarelse fra Lakelovers

I'm sorry to hear that your most recent experience did not match your previous "first class" ones. As this site testifies, our customer service is something we pride ourselves on. Please do get in touch with more details and we will investigate the issues you refer to. I hope this one-off experience will not dissuade you from using our services again.

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