Knotty Knickers Anmeldelser 735

Terrible company. After days of emails with constant replies from the "customer service" now the delivery date has passed, and no update on tracking it seems theyre ignoring me. I have tried to chase via their Instagram and have been told they can't help either, but happy to ignore further contact asking for support.

I have managed to get the money back via my bank and I do not anticipate any contact from this company again.

AVOID. AVOID. AVOID. As nearly all other reviews, happy to take money but not to communicate to resolve customer issues.

So I made a random purchase of two body suits and a bra/pants set. I loved the designs and thought they'd be brilliant. I was a bit dubious of the sizing as I'd be between two sizes (they go 14-16, 18-20) however I sized up to the larger size thinking I'd rather these fit and be a bit big rather than two small.

I might as well have not have bothered. The sizing is massively out. I am only 5'3" and have a pretty short torso yet the bra bones on the body suits wouldn't sit under my breasts (sitting mid rib), subsequently offering zero support. I thought I'd be OK with the seperate bra and top but again I was disappointed. The pants did not fit how I'd have liked and the bra was not remotely big enough in the cup and far too big on the back.

I've looked at Knotty don't offer any kind of refund or exchanges. It was an absolute waste of money and a waste of time as it took weeks to arrive! Avoid avoid avoid.

Ordered some items and they never arrived! No customer service either! Have reported to PayPal and trading standards! Avoid this company!

Honestly such crap quality and so disappointing. Please do not bother. Over priced for such bad quality products.

I wish I had read these reviews before ordering. I asked if my order could be cancelled the sane day I placed the order and they said no, can’t even return the items even if I don’t open the package.

Garbage quality.

Garbage service.

Ordered a set, and the bottoms were missing, I chased customer service, only to be told that it was impossible (obviously not) and then they just ignored my continued messages. That's theft in my eyes.

Quality is awful, not proper sizes on the bras so don't fit well!

Awful, awful, awful

I'd give zero stars if I could. I've never personally ordered from here but I have a friend who did. I was with her when she received her order. Everything was cheap, itchy and smelled AWFUL. She wasn't too upset since it was so cheap but figured she'd cancel the subscription. She fought for months to cancel and they never did. I was with her at least 3 times she tried to contact them, she was always told it was cancelled but it never was. We aren't friends anymore so I don't know if she ever managed to get it cancelled but this is some of the sketchiest stuff I've ever seen. They delete all bad reviews on their Instagram and Facebook.

Ordered twice from Knotty, I love their modal boxer. This isnt the best quality I've seen but when in sale under 20$ it's a good deal. Super comfortable, free and quick shipping in Canada. I would not buy full price tho.

I would strongly advise against ordering from this company. They have a "money back fit guarantee", I ordered 10 pairs of boxers that were on sale for a total of $120 following their size chart. The boxers were WAY TOO BIG. I could not wear them under my clothes as I had intended, and contacted them. They said the could not take back the other 9 boxers that were still on their original packaging but they could issue me a refund. Well, they did NOT in fact issue a refund. They only have me a credit for HALF of my subtotal. When I questioned about them not giving a full credit and telling them it was false advertisement, they simply chose to ignore my email. I will NEVER order from them again and will advise everyone I know not to.

Ordered BOGO boxers. Followered their SIZING. Based on their Sizing. 4XL
received them. Tried them on. HUGE!!
I immediately sent a email to exchange them to a smaller size.
They responded: we do not do Exchanges or Returns. This is not stimulated on their Sites.
I have ordered from TOMBOY-X, WOXERS, and Stores, and was able to exchange or return. TomboyX and WOXERS just keep them or donate, and sent me the correct size.
Poor quality and customer service and satisfaction! They gave me a discount number to use without stating the dollar amount
Appears to be only AI generated. They have NOT responded to my follow-up emails

I have just ordered today stupidly without looking indepth at reviews. I tried to find a way to cancel my order but I haven't been able to as there has been no receipt or email confirmation however they have taken my money. I can't even contact my bank to stop the transaction as I need a code from Knotty to be able to do so apparently. We'll see if I receive any products and the quality but I do not have confidence due to a lack of paper trail

Took 3 weeks to arrive, the quality of all of them are so poor. Stupidly I spent nearly £100 on this crap. Their customer service is non existent and they do not accept even unworn and unopened returns - despite sending an incorrect size. Don't waste your money.

Sizing all wrong!
I brought a lot of these, used the size guide on the website but come so so small!
I contacted customer service, no refunds given but stated I could have a credit for my order so I could order a bigger size, only gave me 1/3 of what I paid and they still didn’t fit. Avoid or go up 4 sizes than you are!!

After wearing these bras for a full day (promising to be sweat-free, mind) I can officially say these are not that. I'm an E cup, and despite promising to be for the bigger girls, these provide zero support at all. They don't stop underboob sweat in any way, shape or form- it's exactly the same, just harder to feel since the band is wedged so firmly underneath them all I can feel is how itchy the elastic band is. The only points I can give is because the patterns are nice.

Arrived very late, tried messaging and email and got no response. Feel very soft and comfortable to wear.

The sets i purchased were beautiful and really comfy, i used their sizing chart and i could have sized up really but the fit was not bad overall.
They wash really well and i'm really impressed, the only thing was that the shipping was pretty slow, but totally worth the wait!

Heard terrible things about the subscription but I love their non-subscription modal boxers, they're really comfy and mine have lasted a long time so I've re-ordered a few times now and had no issues on any occasion. Wish they'd restock old patterns though.

Dreadful. I can understand not refunding knickers but testing bras as the same? You are perfectly armed to return bras - it is not an issue for order companies. The sizing is really off so it's likely you will get the wrong size.

The customer service is dreadful that Gary back to initially very quickly to ask what is wrong but basically that's it. No other response.

Avoid like the plague.

Severely overpriced and quality is poor, won't last over a few wears and washes

I made a big mistake not checking trustpilot before ordering. This company states a 14 day money back guarantee under each product while not disclosing that the exact opposite is the truth. I tried to return the 3 pairs I ordered, unworn of course when I saw the very poor quality.They are paper thin. However, they immediately responded by email knotty underwear are nonrefundable. I feel like an idiot and am going to contact my bank who hopefully can help correct this.