Klozetstyle Anmeldelser 

77
•
TrustScore 2 ud af 5

1,8

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I order shoes back in September and still haven't received them. I messaged them one time they message right back and now won't even respond. I'm getting pissed and will be taking it to the next level... Se mere

Bedømt til 1 ud af 5 stjerner

Charged me twice on my card n did not respond when I emailed them.. sent me a second pair of the same shoe… tried to contact them to return n refund that pair but no response from the website… horribl... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I ordered a dress in early June for my birthday in July. It never arrived (even still) and I was never able to track my package or have any details of where it is. I emailed klozetstyle about this iss... Se mere

Bedømt til 4 ud af 5 stjerner

I am writing this the day after my package was supposed to come. Although it has taken over 1 month to get here (which I understand, given that swimsuits in summer is one of the biggest clothing seaso... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Dametøjsbutik
  2. også i
  3. Badetøjsbutik
  4. Tøjbutik

Oplysningerne kommer fra forskellige eksterne kilder

Klozetstyle is a one-stop-shop for today's inspiring and stylish women's clothing. Our well-curated collections are all about design excellence and extraordinary quality to satisfy the demand of every aspiring fashionista. Our goal is to share the latest stories and styles.


Kontaktoplysninger

1,8

Under middel

TrustScore 2 ud af 5

77 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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1,8

Alle anmeldelser

(77)

0 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

Items were not like in photos (very…

Items were not like in photos (very very poor quality). Contacted on the day I got them that I want to return. Took them 2 weeks to provide return address. It’s been nearly 2 months now and no refund for the returns items. Have reported this company as scam. please avoid

They state below that they have reached out to me, which they know is utter and complete lie. I have reported this company to police and will have their bank account frozen soon with all the money they have stolen from people.

Ca you please stop lying to people with these messages below. You very well know that a case has been opened against you for the returned good, which you can see perfectly well that they have been. delivered as you sent the the label which you can track! So please please please stop lying. I asked for return address on July 15th and it took you until July 24th to provide with return address. The item has been returned for over a month now and you really d have a nerve to come here and state utter and complete lies

UPDATE: All after 3 months of court battle with these scammers I have gotten my money back. If I could i would find these people in Taiwan (yes they are based in Taiwan) and ensure they can never operate any business to scam more people.

12. august 2020
Uopfordret anmeldelse
Klozetstyle-logo

Besvarelse fra Klozetstyle

Hi Liga,
We're truly sorry for any frustration you have had with us! However, your complaint of returning the item has been responded by one of our support team on 7/24/2020 with complete instructions on how to return your order along with the return shipping address. Also, we indicate in our email that you have to send us the tracking details of the returned item but you failed to provide and we haven't received the item you said you sent it back to us.

Hope to hear from you soon and have a nice day!

Bedømt til 1 ud af 5 stjerner

Looked promising, but now worried.

Coming to write a review in the hopes that someone from the company will then contact me. I ordered a swimsuit on the 15th of July and got the app to track the package. It was a week later and I saw that it hadn’t been shipped yet... I emailed the company and they got back to me that night saying it would be shipped soon. On the 19th or so it said it was shipped. I’m in the US and if it’s coming from China I understand it will take a while, but I’ve now emailed the company 4 or 5 times because I have no details on shipping. It just says details unavailable. Just want to know when to expect it by......

4. august 2020
Uopfordret anmeldelse
Klozetstyle-logo

Besvarelse fra Klozetstyle

Hi Kayleigh,
Thank you for your review! We're truly sorry for the delay in getting your order to you. However, as our system reflects that your package has been successfully delivered to you on August 20, 2020. If you have any questions, please contact our support team.

Have a great day! XOXO

Bedømt til 1 ud af 5 stjerner

0 STARS

IF I COULD GIVE THIS STORE 0 STARS I WOULD! COMPLETELY HORRIBLE!! My package was shipped to the completely wrong address and I have emailed them 7 times about the missing package with screenshots of where the package was delivered and everything, asking for some type of help whether it be a refund or shipping out a new item. They haven’t even responded to me. WHAT A JOKE!!!! THIS WEBSITE IS A SCAM! SAVE YOUR MONEY AND SHOP SOMEWHERE ELSE!

3. august 2020
Uopfordret anmeldelse
Klozetstyle-logo

Besvarelse fra Klozetstyle

Hi Samantha,
We're sorry to hear that! However, as our system reflects that your order has been successfully delivered to you on July 18th.

Have a nice day!

Bedømt til 2 ud af 5 stjerner

Not great

I ordered 2 bathing suits. 1 came after 2-3 weeks and the other one still hasn’t come (it’s been over a month now)

31. juli 2020
Uopfordret anmeldelse
Klozetstyle-logo

Besvarelse fra Klozetstyle

Hi Madison,
Thank you for your feedback! We're truly sorry for the delay in getting your order to you. However, your package has been successfully delivered to you. If you have any questions or concerns, please contact our support team.

Have a wonderful day! XOXO

Bedømt til 5 ud af 5 stjerner

Long shipping but awesome products

Altough the shipping lastet a lot longer, than i was expecting (Austria), the product is just like in the pictures show. Got a beautiful Jumpsuit for little money. I absolutely recommend klozetstyle.

29. juli 2020
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

It’s already been over a month since I…

It’s already been over a month since I ordered this one item and until now I still haven’t received it. Shows on their site they’re located in Florida USA. But the item is actually coming from China.

28. juli 2020
Uopfordret anmeldelse
Klozetstyle-logo

Besvarelse fra Klozetstyle

Hi Armie,
Thank you for your review! We're sorry for the delay in getting your order to you. We do know that transit times for some packages have been affected due to recent circumstances. However, as our system reflects that your package has been successfully delivered to you. If you have further questions or concerns, please contact our support team.

Have a great day! XOXO

Bedømt til 1 ud af 5 stjerner

Never will I buy from here again

Never will I buy from here again. The item I bought was insanely small and did not meet the measurements at all. It also was a completely different colour than the picture, and looked like an almost different item. It took them a while to respond to my emails and were not happy to help me.

27. juli 2020
Uopfordret anmeldelse
Klozetstyle-logo

Besvarelse fra Klozetstyle

Hi Allie,
We're truly sorry that you are not satisfied with your purchase and it doesn't fit you! However, we haven't received any emails from you. If you need assistance, please contact our support team.

Have a lovely day!

Bedømt til 4 ud af 5 stjerner

I am writing this the day after my…

I am writing this the day after my package was supposed to come. Although it has taken over 1 month to get here (which I understand, given that swimsuits in summer is one of the biggest clothing seasons.) When I was worried about how late it was (and still am, because it hasn’t come yet!!) I contacted them and they responded the same night answering my questions and apologizing. Their customer service is good, but how long items take to get to you? NOT good.

24. juli 2020
Uopfordret anmeldelse
Klozetstyle-logo

Besvarelse fra Klozetstyle

Hi Evelyn,
We're truly sorry for the delay in getting your order to you! We do know that transit times for some packages have been affected due to pandemic. However, your package has been successfully delivered to you. If you have further questions or concerns, please contact our support team.

Have a nice day! XOXO

Bedømt til 1 ud af 5 stjerner

Don't bother

I ordered 4 dresses in a small, when they arrived they were all very cheaply made and did not fit me. Returning the items has been a grueling month long process, I had to send multiple emails to receive a response. I have decided to keep one dress that did not fit because it was going to cost me 60 dollars to ship it to China. There is one item that was a shirt when I ordered a dress, they are still refusing to give me a free return on an item they incorrectly sent me. This is a terrible cheap site, you'll be lucky to find an item you like. I will say that out of the 4 dresses one of them wasn't too small but it was a maxi dress so it's not hard to mess that one up.

24. juli 2020
Uopfordret anmeldelse
Klozetstyle-logo

Besvarelse fra Klozetstyle

Hi Shannon,
Thank you for your feedback! We're truly sorry for the bad experience you have had with us! However, one of our support team reached you out for a resolution.

Hope to hear from you!


Bedømt til 1 ud af 5 stjerner

My bathing suit never came

my bathing suit never came and now I cannot even log into my account. basically took my money from me. I ordered it about 2 months ago at this point.

21. juli 2020
Uopfordret anmeldelse
Klozetstyle-logo

Besvarelse fra Klozetstyle

Hi Lauren,
Thank you for your feedback! We're sorry for the delay in getting your order to you. But we just want to correct that you ordered bathing on June 20 and we shipped it on June 22. However, our system reflects that the package is still in transit. Please wait for more days for the parcel to arrive. Regarding your account, you can 'forget password' in case you didn't remember your password or maybe you entered a wrong email address that is not in our system.

If you have any concerns, please email us directly for a resolution.

Have a wonderful day!
Klozetstyle Team

Bedømt til 2 ud af 5 stjerner

La rode n’est pas de la même qualité…

La rode n’est pas de la même qualité qu’elle le semble sur la photo

19. juli 2020
Uopfordret anmeldelse
Klozetstyle-logo

Besvarelse fra Klozetstyle

Hi Emilie,
Thank you for taking the time to write a review! We're sorry to hear that you are not satisfied with your order. If need further assistance with your purchase, please contact us directly via email for a resolution.

Have a nice day!
Klozetstyle Team

Bedømt til 1 ud af 5 stjerner

I placed my order on June 6th

I placed my order on June 6th. It is now July 15th and I have not received my complete order. I received part of my order last week. This is a bad customer service experience with absolutely no correspondence regarding the lengthy delivery time. I am going to be returning the dress that I received last week, waiting on the bralette I ordered to see if I like that before I try to contact them to begin the return process. Crossing my fingers that the return process is not as lengthy as their 6+ weeks for delivery. I will not be ordering for this website again.

15. juli 2020
Uopfordret anmeldelse
Klozetstyle-logo

Besvarelse fra Klozetstyle

Hi Shannon,
Thank you for taking the time to write a review! We're sorry to hear that you are not satisfied with your purchase. One of our team reached you out regarding this matter.

Hope to hear from you soon!
Klozetstyle Team

Bedømt til 1 ud af 5 stjerner

Scam?

Ordered two swimsuits four months ago that we never received. No help from customer service. Summer is almost over for us. Zero stars would be more accurate.

10. juli 2020
Uopfordret anmeldelse
Klozetstyle-logo

Besvarelse fra Klozetstyle

Hi Kelly,
Thank you for your review! However, our system reflects that your package has been successfully delivered to your address. If you haven't got it yet, please contact our support team via email.

Have a wonderful day!

Bedømt til 1 ud af 5 stjerner

I think this company is a scam

I think this company is a scam, never received my order...poor communication

10. juli 2020
Uopfordret anmeldelse
Klozetstyle-logo

Besvarelse fra Klozetstyle

Hi Kayla,
Thank you for taking the time to write a review! However, as our system reflects that your order has been successfully delivered to your address. We hope you like it.

If you have any questions or concerns, please email us directly.

Have a wonderful day!
Klozetstyle Team

Bedømt til 5 ud af 5 stjerner

Great service

Great service! The Klozetstyle team responded to my request via email very quickly! Delivery was well-tracked.

7. juli 2020
Uopfordret anmeldelse
Klozetstyle-logo

Besvarelse fra Klozetstyle

Hi Violetta,
Thank you so much for your feedback! We are happy to hear that you are satisfied with your order :)

Have a lovely day!
Klozetstyle Team

Bedømt til 1 ud af 5 stjerner

Shipping speed is slow

Shipping speed is slow. Takes over a month and still have not received item! Customer service could not provide any details of when the package will be delivered. You are better off finding a different boutique to buy from. Good luck. UPDATE. The company responded and did not answer specifically on when the package will be here. The carrier is USPS. The carrier is awaiting the item before they will ship. The company asked that I contact them before posting a review, which I did. The order was placed on 5/8. I contacted the company on 5/28 and again on 6/8. To your future customers, this company is not customer service oriented. Buyer beware. Do not waste your time or money on this site. This seems like a scam.

8. juni 2020
Uopfordret anmeldelse
Klozetstyle-logo

Besvarelse fra Klozetstyle

Hi Tracy,
Thank you for taking the time to write a review! Sorry to hear that you still haven't received your order yet! The first shipment was cancelled that is why there's a bit delayed but the handling carrier took care of it. Please check your email as one of our team just sent you the updated tracking information as well as shipment status.

Please contact us directly via email if you need further assistance.

Have a wonderful day!

Bedømt til 5 ud af 5 stjerner

I’m happy when I received my order…

I’m happy when I received my order yesterday. The style is pretty cute and the color is nice too. I recommend!

5. juni 2020
Uopfordret anmeldelse
Klozetstyle-logo

Besvarelse fra Klozetstyle

Hi J Bable,
Thank you for your feedback! We really appreciate it.

Have a wonderful day! XOXO

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