Kitchen Sinks & Taps Anmeldelser 

65
TrustScore 4 ud af 5

3,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We love our new sink. It arrived much sooner than expected and when we had a problem following installation, we contacted Siena at Kitchen Sinks & Taps who sorted everything out straight away. Five st... Se mere

Bedømt til 5 ud af 5 stjerner

I found the sink I was after on this website in the best price so I went ahead and ordered. Sadly, manufacturer was out of stock and I had to wait weeks for it to arrive. This wasn’t the fault of Sink... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great customer service. Had an issue with a tap in warranty, customer team replied quickly, solved the issue efficiently and a replacement is on its way. This is what customer service should be like.... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Ordered a sink, turned up snapped. Was never signed for. Someone wrote my name on the delivery sheet. Company would not accept liability stating I was out of my 48 hour window. And I should have rejec... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Køkkenudstyrsbutik

Skrevet af virksomheden

Supplying over 4000 products from some of the industry’s leading brands like Blanco, InSinkErator, Villeroy & Boch, Clearwater and Thomas Denby. This enables us to offer high quality branded products that you can trust.


Kontaktoplysninger

3,8

God

TrustScore 4 ud af 5

65 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 75 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,8

Alle anmeldelser

(65)

14 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

Promise but don't deliver!

Would advise you to go somewhere else and pay a bit more. Very stressful dealing with this company. The staff are nice and obviously used to making excuses, but you just get told one thing and then another regarding why they haven't delivered when they said they would and what goods are available etc. A nightmare if you're trying to coordinate with tight dates/timescales. Cowboys basically. Oh yes, and they've always got an excuse for why it's not their fault!

7. oktober 2015
Uopfordret anmeldelse
Kitchen Sinks & Taps-logo

Besvarelse fra Kitchen Sinks & Taps

Thank you for completeing a review but unfortunately we do not have any order on our system with your details. Not sure if you have the correct company.

Kind regards

Lianne Birkenhead
Kitchen Sink and Taps

Bedømt til 1 ud af 5 stjerner

Avoid at all cost

This is an example of the worst type of internet company - flashy looking website backed up by absolutely nothing.

I was originally delivered the wrong product after waiting 4 weeks. Then I had to wait ten weeks for the right product - but the one that was eventually delivered was an obsolete model. At that stage I gave up so am now the proud owner of an obsolete product for £1800.

Almost no communication. Zero customer care. Really doesn't deserve to be in business.

2. december 2014
Uopfordret anmeldelse
Kitchen Sinks & Taps-logo

Besvarelse fra Kitchen Sinks & Taps

Thank you for taking the time to complete a review on our company. We are of course disappointed to hear that you are not happy with our service and have therefore looked into the communication with this order further.

We apologise for the error with your first tap being sent in the incorrect finish, and unfortunately due to Grohe updating their products this caused a delay on the correct finish being despatched.

The updates Grohe made were to their filters and the way they fitted. There was no change to the taps themselves and the tap you received will of been exactly the same. Grohe understand that the changes caused a lot of confusion and they are more that happy to send out an engineer to update you filter system to most recent model.

Kind regards

Lianne Birkenhead
Kitchen Sinks and Taps Supervisor

Bedømt til 1 ud af 5 stjerner

Worst service ever

i ordered a blanco sink and tap on 28th April. i got a email advising a delay and item to be stock on 8th. they have now been giving me excuse after excuse and still no sink and tap with me on 15th May.

they have sink in stock but dont want to ship seperatley because of shipping costs. i have fitters waiting to complete a job which was setup on their initial delivery date.

better to pay a few extra £'s and get better service.

15. maj 2014
Uopfordret anmeldelse
Kitchen Sinks & Taps-logo

Besvarelse fra Kitchen Sinks & Taps

Thank you for taking the time to complete a review on our company. We are of course disappointed to hear that you are not happy with our service and have therefore looked into the order further.

When the order was placed we informed yourself that the sink and tap were out of stock and there would be a slight delay. Unfortunately the tap arrived damaged, therefore putting a few days onto your initial delivery timescale. This was rectified as soon as possible and once received all items were sent out on a next day carrier.

Please fee free to contact us if you have any further issues.

Kind regards

Lianne Birkenhead
Kitchen Sinks and Taps Supervisor

Bedømt til 4 ud af 5 stjerner

Blanco Sink

I purchased a Blanco sink which was competitively priced. The purchasing process was straight forward and you receive an e-mail with the expected delivery date which was great!. My expected delivery date was the next day but the sink arrived the next working day which was fine.

17. september 2013
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Total waste of time!

I ordered a sink from this company, easy ordering process. Delivery to husband's work address, where I have most things delivered.
As far as I was aware I just had to await delivery. A couple of days later I noticed an email from them. They had accepted the order and payment based on the item being delivered to another address, but then sent an email asking for a copy of my driving licence, credit card statement or utility bill. I have never heard of this type of request before and I have items delivered from a variety of retailers including Debenhams.
Apparently, this is a security check for them. Well what about my security, they expect me to send what they class as an 'official document' to an online company I have never dealt with before. Not taking that chance, so order had to be cancelled. Good job I hadn't ordered it just in time to be fitted!

7. april 2013
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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