Kitchen Sinks & Taps Anmeldelser 

We love our new sink. It arrived much sooner than expected and when we had a problem following installation, we contacted Siena at Kitchen Sinks & Taps who sorted everything out straight away. Five stars for sure.

We had a fantastic experience with Courtney at Kitchen Sinks and Taps. From start to finish, she was incredibly helpful, knowledgeable, and patient, making the whole process straightforward and stress-free.

She took the time to answer all of our questions, offered great advice, and helped us choose the perfect products without ever making us feel pressured. Her communication was excellent throughout, and everything was handled professionally and efficiently.

It’s rare to receive customer service of this standard these days, and Courtney really went above and beyond. We’d happily recommend both Courtney and Kitchen Sinks and Taps to anyone looking for quality products backed up by exceptional service. Thank you!

I found the sink I was after on this website in the best price so I went ahead and ordered. Sadly, manufacturer was out of stock and I had to wait weeks for it to arrive. This wasn’t the fault of Sinks &Taps, in fact Courtney and Siena kept me updated all the time, and while I decided to wait over ordering a new one, they made me believe refund wouldn’t be a problem at any point. They were responding to my messages instantly and I couldn’t ask for a better service. Well… the sink has finally arrived and I never thought I say this about the sink (after all it’s just a steel box) but is truly amazing! Couldn’t be happier with my ordering process, and the product itself

Great customer service. Had an issue with a tap in warranty, customer team replied quickly, solved the issue efficiently and a replacement is on its way. This is what customer service should be like. Thank you team!

Ordered a sink, turned up snapped. Was never signed for. Someone wrote my name on the delivery sheet. Company would not accept liability stating I was out of my 48 hour window. And I should have rejected the sink on delivery. Couldn’t as they delivered while I was out! The sink is useless completely snapped in half. No sign of damage on the box either! Sent photos they still argued. Even though is in breach of consumer rights

I recently contacted Kitchen Sinks and Taps regarding a filter tap and had an excellent experience. I worked with Siena, who was incredibly patient and helpful over several weeks as I navigated technical questions about product specifications.

She went above and beyond by coordinating with the technical team to confirm details on the pull-out mechanism, clearance requirements, and even specific compatibility with my existing RO filtration system. While other companies failed to respond to my inquiries, Siena provided detailed answers regarding WRAS standards and material safety, making the decision process much easier. I highly recommend them for their transparent communication and superior customer service.

Ordered some Blanco sink cleaner , it arrived quickly, I had good communications from the company and the product is great too. Happy Days!

I was ripped-off by this company. They did not provide a refund on a returned item. Do not make the same mistake I made - be warned!

ROUGE TRADERS - DO NOT PURCHASE ANYTHING FROM THIS COMPANY!
Just reading the last review in which this company did not provide a refund. They did exactly the same thing to me. I purchased a Ceramic Sink and returned it. They did not reply to my emails and constantly hung up the phone before damaging the sink themselves and refusing to give a refund!

BE WARNED
They will scam you and invent ways to deny you a refund on returned good. Take a look at their review score and see for yourself. They have a low rating of 3.4 out of 5.0 which and there’s a reason for that!

I recently placed an order with kitchen sinks and taps. There was an issue with the delivery company (NOT kitchen sinks and taps fault).
The customer service I received was amazing from Courtney and Siena they could not have done more to rectify the issue and were super helpful. It was so refreshing to be able to pick up the phone and actually speak to ‘people’. I’ve not had such good customer service in a long time. Would definitely recommend and will certainly buy from them again.

Hi just would like to say what a marvelous company kitchen sink&tap are throught myy own fault I ordered wrong sink not once but twice the customer service i received from Courtney was seconded to none Courtney just like to say thank you to again will order from you again bye 👋 (trisha)

What an absolute great company these are!! I ordered a sink and it was delivered within 2 days! I couldn’t believe how quick the process was! The delivery guy (Monty) who delivered the sink was amazing! Real friendly and pleasant and just a nice well rounded kinda guy. He took his time to help me unpack it to check for damages and nothing wasn’t too much for him. Definitely will be ordering again for this company! Love the sink and it looks great in our kitchen! 5 stars all round to the team at kitchen sinks and taps 🌟 🙌🏼

While I see some negative reviews about items not in stock, the lead times were made clear to me and the taps actually arrived many weeks ahead of schedule. Communication with Courtney was always quick, courteous, and helpful. I've not installed the taps yet but the Perrin & Rowe quality is evident. All in all very happy and will most likely purchase my sink once I decide on the model.

STAY AWAY FROM THIS COMPANY
They don’t have the items in stock although it’s advertised that they do! It is an absolute hassle to recover the money from them!

First I had to identify

I bought a Clearwater sink through B&Q, when I had a query regarding the sink I contacted Clearwater.
Their Tech Sink Team were responsive, polite and helpful. Nothing was too much trouble for them and they made sure I was happy with the outcome.
I wouldn’t hesitate to recommend them to my family and friends, excellent customer service which is unusual these days.
Thank you Sink Tech Team for your help.

I needed some advice about which tap to get for my water pressure (mine is not great) and the very helpful lady on the phone pointed me in the direction of Blanco taps. We found a few that I like and will work… I just need to make a decision now!

Purchased a laundry sink for our utility room it arrived quickly and with a very professional and friendly driver who helped me inspect the goods and didn’t rush, he also called the day before to confirm delivery time, very smooth, would definitely deal with again. The sink so far looks great have yet to have it installed

We had an issue with the sink we ordered. The fault lay with the manufacturer Clearview. Courtney sorted out the issue with patience, liaison with Clearwater and good communication. Her intervention led to a satisfactory outcome. The problem was not with Kitchensinksandtaps.co.uk, but with the sink manufacturer. I would recommend Kitchensinksandtaps.co.uk and would use them again.