Kindertons Anmeldelser 

4.373
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Hi there, ​I just wanted to share some feedback regarding my recent experience with your team. Overall, the service was truly great from start to finish. ​Communication was a standout part of the e... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We had a really positive experience with Kindertons after someone crashed into our car. From the very beginning, the staff were incredibly helpful and kept us updated throughout the whole process.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Very good communication and customer service throughput this very stressful situation for me. Molly, Joshua & Richard , along with other call handlers put me at ease. Your support has been ex... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My review is based on the assistance of Jody, who has been absolutely brilliant in resolving my claim, which has been going on for 11 months. After speaking to others in the team and not getting anyw... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Forsikringsmægler
  2. Forsikringsvirksomhed

Skrevet af virksomheden

With 30 years experience, Kindertons Accident Management is a market-leading service provider of full claims management, insurance and mobility solutions to the UK motor and insurance industry. We are a trusted partner to a wide range of valued customers from insurers, MGAs, high street brokers and other claims management companies to body shops, fleets and automotive dealership sites. Whilst our customer base may be extensive and complex, our proposition is simple: to provide an expert, seamless and efficient service to every customer, every time.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

4 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 90 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(4.373)

363 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Honestly everything went smoothly and…

Honestly everything went smoothly and that shows you Kindertons got excellent workers who knows what they’re doing and how to do it.

7. juli 2026
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Besvarelse fra Kindertons

Thank you for sharing your feedback. We are very happy to hear about your experience.

Kindertons Customer Experience Team

Bedømt til 5 ud af 5 stjerner

The UK is lucky to have Kindertons

Approximately five weeks ago someone scraped my car and then left. Kindertons have covered all bases with me and have provided everything I could need. Thank You so much for your kindness and attention to detail.

25. maj 2026
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Besvarelse fra Kindertons

Hi there, thank you very much for taking the time to share your experience of our service. It is lovely to hear that you felt well looked after. Thanks again, Kindertons Customer Experience Team.

Bedømt til 5 ud af 5 stjerner

The guy was very helpful and waited…

The guy was very helpful and waited over 2 hours as i was not at home.
He was a lovely gentleman

6. juli 2026
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Besvarelse fra Kindertons

Hi Rekha, thank you for taking the time to share your feedback with us. Kindertons Customer Experience Team.

Bedømt til 5 ud af 5 stjerner

Top class

My experience with kintertons was excellent they kept me updated from start to finish the staff are excellent and very helpful every one of them I would definitely recommend them

14. marts 2026
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Besvarelse fra Kindertons

Hi Ann, we really appreciate your wonderful feedback.

Kindertons Customer Experience Team

Bedømt til 5 ud af 5 stjerner

An accident happened

An accident happened! I went to my local bodyshop for a repair quote and was advised to call this company.
I had a replacement car within a couple days and they took control of the situation. I only went in past the bodyshop every week to check on progress and 6 weeks later I have my car back fully repaired.
If anyone was thinking about using a company to get your car fixed through an accident that is not your fault then contact these people.

AAA+ service 👍🏻

22. maj 2026
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Besvarelse fra Kindertons

Thank you for getting in touch to share your experience of our service. It is great to read that you have been happy with everything.

Thanks again, Kindertons Customer Experience Team.

Bedømt til 4 ud af 5 stjerner

They were helpful and kept us informed…

They were helpful and kept us informed while our car was being repaired. The courtesy car was nice and they took care of our claim during a stressful time.

Mrs H Ashton

25. april 2026
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Besvarelse fra Kindertons

Hi Hazel, thank you for taking the time to get in touch to let us know how happy you were with the service; we really appreciate the feedback. Thanks again, Kindertons Customer Experience Team.

Bedømt til 1 ud af 5 stjerner

Unkind Kindertons

I think the only improvement would for insurance companies and brokers to stop using this absolute disaster of a company. The litany of poor or non-existent communication, failure to keep adequate records, poorly informed staff, misleading and false advice and information and delays, is too lengthy to explain in full detail. Every step of the way they blundered and bumbled. They were clearly more concerned about ensuring that I was not engaging with the other party's insurance company than providing any kind of customer care or service. Their reasoning was sold as they did not want me to be duped - something they would know, because every accusation is probably a confession. Their real reason was they did not want to lose any commission. Yet, after five weeks they told me that they would have to pass me on to another company and abruptly ended the role in my claim. I never heard from this other company and they didn't even bother to tell the insurance broker what they had done.
As a consequence of their treatment I have had to abandon or severely amend a number of planned trips at home and abroad, which they were told about from the very beginning and repeatedly told about because of their inadequate recording systems. I have spent many hours on the phone, including long periods on hold. I have been left distressed and broken hearted and, at times, close to tears.
If they read this and can be bothered to reply I do not want insincere apologies and nonsense about valuing their customers. I want a practical solution.

15. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

This service is fantastic

This service is fantastic, they literally take all the hassle out of your hands, and with constant updates they arrange everything so you can sit back, really good service 10/10 used once before around 22 years ago and was just as good then very polite and pleasant staff.

22. juni 2026
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Besvarelse fra Kindertons

Thank you for your review on our service Carrie; we are pleased you have been happy with everything. Kindertons Customer Experience Team.

Bedømt til 4 ud af 5 stjerner

The personnel was considerate

The personnel was considerate, helpful, professional
Hazel was very patient with Mr and my question
A big thank you for all of you

30. juni 2026
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Besvarelse fra Kindertons

Hi Sami thank you for taking the time to share your wonderful feedback on the service you received from Hazel.

Kindertons Customer Experience Team

Bedømt til 5 ud af 5 stjerner

I spoke to lovely man called Peter…

I spoke to lovely man called Peter Ralph’s and a lovely lady called Laura-Jayne from the transport team.They are stellar people and very helpful in every way. A pleasure to speak too Thank you to them to make my first experience with kindertons a great one.

30. juni 2026
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Besvarelse fra Kindertons

Thank you for sharing the excellent service you received from Peter. We really appreciate your feedback.

Kindertons Customer Experience Team

Bedømt til 5 ud af 5 stjerner

Kindertons who are currently dealing with my claim.

Kindertons who are currently dealing with my claim have been extremely helpful in answering all my questions and dealing with my claim. They are keeping me updated on what is jappening and putting my mind at rest in a very stressful situation.
Thank you to Fern for the update this morning.
So far..excellent service.

11. juni 2026
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Besvarelse fra Kindertons

Hi Angela, thank you for getting in touch to share your experience of our service so far. It is great to read that you have been happy with everything so far especially the service from Fern; we will share this with her. Thanks again, Kindertons Customer Experience Team.

Bedømt til 5 ud af 5 stjerner

All very efficient and they handle…

All very efficient and they handle claims very well

26. juni 2026
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Besvarelse fra Kindertons

Thank you for your review on our service David; we are pleased you have been happy with everything. Kindertons Customer Experience Team.

Bedømt til 1 ud af 5 stjerner

Scam

Scam, avoid this company. They are intrested to rent you overpriced cars , they are not in your intrest. You will lose money even is a non fault claim

25. juni 2026
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Besvarelse fra Kindertons

Hi Bogdan, it is disappointing to hear that you feel this way. We have tried to reach out to you requesting your details so we can establish that you have been a customer of ours and investigate your concerns further but we have not heard from you. We do not rent cars to customers; we provide hire vehicles on a credit hire basis where the costs are submitted to the at fault parties insurance company. It would be good to hear from you with your claim details so that we can have the chance to answer your concerns. Thanks, Kindertons Customer Experience Team.

Bedømt til 5 ud af 5 stjerner

Thank you for a great service

Thank you for a great service
Fantastic staff when dealing with me punctual in delivering a replacement vehicle thank you for this service
Am grateful

22. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Kindertons

Hi Stanford, thank you for taking the time to contact us to share your experience. You are most welcome; It is pleasing to read that you have been happy with the service. Thanks again, Kindertons Customer Experience Team.

Bedømt til 5 ud af 5 stjerner

I can’t praise this company enough

I can’t praise this company enough. So straight forward. No hassle. You hand over your information and they handle the rest. Perfect service.

22. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Kindertons

Hi Will, great to hear from you, thanks for letting us know how you've found our service. It is very good to hear you've been happy with everything. Thanks again, Kindertons Customer Experience Team.

Bedømt til 5 ud af 5 stjerner

Provided seamless hire and swop over…

Provided seamless hire and swop over when our car was hit
Provided a like for like vehicle
Very happy

12. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Kindertons

Hi Jamie, thank you for taking the time to get in touch to let us know how you have found the service whilst we have handled a claim for you. It is brilliant to read how happy you've been with the service and the hire vehicle itself. Thanks again, Kindertons Customer Experience Team.

Bedømt til 5 ud af 5 stjerner

Excellent service received so far

Excellent service received so far.

Fern Flello has turned what began as an error on kindertons part into a great customer experience.

22. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Kindertons

Hi Mark, thank you for getting in touch to share your experience of our service so far. It is great to read that you have been happy with everything so far especially the service from Fern; we will share this with her. Thanks again, Kindertons Customer Experience Team.

Bedømt til 5 ud af 5 stjerner

Absolutely fantastic service…

Absolutely fantastic service throughout, excellent communication, text you with quick updates and call you for important things, you never feel harassed or stressed through the process. Hire car was delivered less than 18hours after my accident, friendly service and car was amazing quality just what I needed, kindertons dealt with the whole process all the way through to the solution and I got to keep the hire car all through and a week after my payout which helped greatly. Amazing service thanks again! Would highly recommend and would use again albeit I hope I don’t ever have to.

20. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Kindertons

Thank you very much for taking the time to share your feedback on the service that you've had from our team. We are really happy to hear how you've been so pleased, and will be sure to share this with all concerned. Thanks again, Kindertons Customer Experience Team

Bedømt til 5 ud af 5 stjerner

I’ve been using this company to support…

I’ve been using this company to support a claim and Meera Merdono was particularly helpful - really great customer service, clear communication & fast.

19. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Kindertons

Thank you for your review on the service you received from Meera. It is brilliant to read how well she is representing our company, and we will be sure to share this with her. Thanks again, Kindertons Customer Experience Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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