Kindertons Anmeldelser 

4.373
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Hi there, ​I just wanted to share some feedback regarding my recent experience with your team. Overall, the service was truly great from start to finish. ​Communication was a standout part of the e... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We had a really positive experience with Kindertons after someone crashed into our car. From the very beginning, the staff were incredibly helpful and kept us updated throughout the whole process.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Very good communication and customer service throughput this very stressful situation for me. Molly, Joshua & Richard , along with other call handlers put me at ease. Your support has been ex... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My review is based on the assistance of Jody, who has been absolutely brilliant in resolving my claim, which has been going on for 11 months. After speaking to others in the team and not getting anyw... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Forsikringsmægler
  2. Forsikringsvirksomhed

Skrevet af virksomheden

With 30 years experience, Kindertons Accident Management is a market-leading service provider of full claims management, insurance and mobility solutions to the UK motor and insurance industry. We are a trusted partner to a wide range of valued customers from insurers, MGAs, high street brokers and other claims management companies to body shops, fleets and automotive dealership sites. Whilst our customer base may be extensive and complex, our proposition is simple: to provide an expert, seamless and efficient service to every customer, every time.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

4 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 90 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(4.373)

364 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Yes this company did do well

Yes this company did do well, They kept me fully informed all of the way through of the progrees of my claim. They got me a perfect hire car as I need an estate and that's what they got me. Also Shane who delivered the Hire Car was fabulous. They informed me a what time they would be at my place of work. and they were bang on time. Thanks Shane

25. februar 2026
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Besvarelse fra Kindertons

Hi Chris, thank you for taking the time to share your experience on our service. We are really pleased to hear that you've been happy with everything, and especially the service you had from Shane; we will be sure to share this with him. Thanks again, Kindertons Customer Experience Team.

Bedømt til 5 ud af 5 stjerner

Excellent service very efficient and…

Excellent service very efficient and customer friendly. Karen Baumber is excellent and dealt with my claim brilliantly and was very helpful. Very happy with the overall service from this company

6. marts 2026
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Besvarelse fra Kindertons

Thank you for taking the time to share your experience of our service. It is really great to hear that everything has met your needs
Thanks again, Kindertons Customer Experience Team

Bedømt til 5 ud af 5 stjerner

What a top company!

This was my 1st time using Kindertons after having a bump in my vehicle. From the get go, they were absolutely brilliant. Couldn't fault them!
I have hired vehicles from a number of places in the past, and there has always been "something " thats not gone well, or had a bad experience with a member of staff, ect. But Kindertons staff from the office ladies, to the drivers were 100% excellent and so very helpful.
Thankyou so much for making this a great experience!

5. marts 2026
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Besvarelse fra Kindertons

Thank you Esther for taking the time to share your feedback on our service. It is really pleasing to hear that you had a wonderful experience with us. Thanks again, Kindertons Customer Experience Team

Bedømt til 5 ud af 5 stjerner

This is my first time dealing with…

This is my first time dealing with Kindertons, and I can say with complete confidence that the service I received was excellent. Charlotte Liles was professional, polite, and took the time to clearly talk me through the whole process. Charlotte also provided additional phone support when I was completing documents that I wasn’t very confident about.

Charlotte was patient, supportive, and made everything much easier to understand. Her advice and guidance today made the entire experience 100% positive.

Thank you very much, Charlotte, for your professionalism and support.

5. marts 2026
Uopfordret anmeldelse
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Besvarelse fra Kindertons

Hi Nas, thank you for sharing your amazing review about the excellent service provided by Charlotte.

Kindertons Customer Experience Team

Bedømt til 5 ud af 5 stjerner

Review:outstanding support during my accident claim

Review:
I recently had to make a claim following an accident, and I am extremely grateful for the excellent service I received from Kendertons. From the very first call, their team was professional, calm, and very supportive during what was quite a stressful situation.
They explained the whole process clearly, kept me updated regularly, and handled everything efficiently. The claim was managed smoothly, and I always felt reassured that my case was in good hands. The staff were polite, patient, and genuinely helpful throughout.
I truly appreciate their quick response and high level of customer care. I would definitely recommend Kendertons to anyone looking for reliable and supportive car insurance assistance.

21. februar 2026
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Besvarelse fra Kindertons

Thank you for taking the time to share your feedback on our service. It is really pleasing to hear that you would recommend our service. Thanks again, Kindertons Customer Experience Team

Bedømt til 5 ud af 5 stjerner

Superb service

Superb service. Most impressed. Thank you

4. marts 2026
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Besvarelse fra Kindertons

Thank you for taking the time to share your experience of our service. It is really great to hear that everything has met your needs
Thanks again, Kindertons Customer Experience Team

Bedømt til 5 ud af 5 stjerner

Great service

I found the service at Kindertons professional kind and friendly I was helped today by Gemma Carroll , she was very professional she made sure to explain everything to me in detail about the claim and the service and how the process will work. Very happy customer.

3. marts 2026
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Besvarelse fra Kindertons

Thank you for sharing your amazing review about the excellent service provided by Gemma.

Kindertons Customer Experience Team

Bedømt til 5 ud af 5 stjerner

Excellent people to deal with

Excellent people to deal with
Listen and give great advice to deal with your claim

19. februar 2026
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Besvarelse fra Kindertons

Thank you for taking the time to share your experience of our service. It is really great to hear that everything has met your needs
Thanks again, Kindertons Customer Experience Team

Bedømt til 1 ud af 5 stjerner

Do not use they are a scam they want to…

Do not use they are a scam they want to pay you under market value for your car while they submit the maximum to the 3rd party insurer. They also submit it to the 3rd party insurer without u accepting their evaluation.

17. februar 2026
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Besvarelse fra Kindertons

We are very sorry to hear of your concerns.

We have attempted to obtain further information in order to locate your details; however, we have not received a response from you.

Should you wish to discuss this matter further then please email your claim reference number to - customerexperienceteam@kindertons.co.uk

Kindertons Customer Experience Team

Bedømt til 1 ud af 5 stjerner

Expect an assertive response to your claim

Throughout the process the process wasn’t explained and my elderly father received incorrect or incomplete documents to sign. When he pointed out mistakes the communication to sign without reason got sterner.

Please see Google reviews. Feels like we are not alone.

14. januar 2026
Uopfordret anmeldelse
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Besvarelse fra Kindertons

We are very sorry to hear of your concerns.

We can see that your complaint is currently being investigated and that our claims team have attempted to assist you with your queries.

We will ensure that your concerns are added to your complaint.

Kindertons Customer Experience Team

Bedømt til 5 ud af 5 stjerner

I cannot praise kindertons enough for…

I cannot praise kindertons enough for thier help and professionalism in everything they have done from the beginning to the end. Everybody I spoke to was very helpful and polite. I would certainly recommend this company

10. februar 2026
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Besvarelse fra Kindertons

Thank you for taking the time to share your experience of our service. It is really great to hear that everything has met your needs
Thanks again, Kindertons Customer Experience Team

Bedømt til 5 ud af 5 stjerner

Very satisfied and happy with the…

Very satisfied and happy with the service from the beginning to the end; they are very helpful.

1. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Kindertons

Thank you for taking the time to share your experience of our service. It is really great to hear that everything has met your needs
Thanks again, Kindertons Customer Experience Team

Bedømt til 1 ud af 5 stjerner

I had a replacement car from these…

I had a replacement car from these absolute scammers and ended up with two traffic fines of £80 each. On top of that, they shamelessly added another £36 to each fine for no legitimate reason.
When I asked them to explain why they were charging an extra £36, they arrogantly claimed it was because I had “created extra work” for them — as if passing on a fine justifies inventing extra fees.
Be extremely careful what you sign with these people. In my experience, they will squeeze every extra pound out of you they possibly can. I strongly advise everyone to stay away and avoid renting a car from them at all costs.

30. januar 2026
Uopfordret anmeldelse
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Besvarelse fra Kindertons

We are very sorry to hear of your concerns.

We have attempted to obtain further information in order to locate your details; however, we have not received a response from you.

Should you wish to discuss this matter further then please email your claim reference number to - customerexperienceteam@kindertons.co.uk

Kindertons Customer Experience Team

Bedømt til 5 ud af 5 stjerner

Accident Management

I had a great experience with Kindertons managing my accident claim. From start to finish, they handled everything seamlessly — taking care of all the paperwork, arranging a hire car quickly, and ensuring my vehicle was repaired and delivered back to me without any hassle.

The whole process was smooth and stress-free, with clear communication throughout. I didn’t have to chase anything or worry about the details, as they managed it all efficiently. I would definitely recommend Kindertons to anyone needing accident management support.

20. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Kindertons

Thank you for taking the time to share your experience of our service. It is really great to hear that everything has met your needs
Thanks again, Kindertons Customer Experience Team

Bedømt til 5 ud af 5 stjerner

Karen Baumber called me today she was…

Karen Baumber called me today she was very professional and helpful from start to finish service and as top notch

20. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Kindertons

Hi Richard, thank you for sharing your amazing review about the excellent service provided by Karen.

Kindertons Customer Experience Team

Bedømt til 5 ud af 5 stjerner

Karen was absolutely amazing at keeping…

Karen was absolutely amazing at keeping me updated every step of the way. Highly recommend her!!

20. januar 2026
Uopfordret anmeldelse
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Besvarelse fra Kindertons

Thank you for sharing your amazing review about the excellent service provided by Karen.

Kindertons Customer Experience Team

Bedømt til 5 ud af 5 stjerner

I am very happy with this company

I am very happy with this company. They always keep in touch. I am so excited.

20. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Kindertons

Thank you for taking the time to share your experience of our service. It is really great to hear that everything has met your needs
Thanks again, Kindertons Customer Experience Team

Bedømt til 5 ud af 5 stjerner

Faultless hire car delivery

Shane Brunt delivered our hire car. Explained everything about the car inside and out really clearly. Very helpful and reassuring about the whole process.

18. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Kindertons

Hi Steve, thank you for sharing your comments about the excellent service provided by Shane.

Kindertons Customer Experience Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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