Kids Pass Anmeldelser 

11.945
•
TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Love the Kids Pass app. Discounts on days out with the children. Cinema discounts. The shopping cards are also very useful for saving money. It doesn't seem like a lot but quickly adds up. We've sav... Se mere

Bedømt til 2 ud af 5 stjerner

Only used for trial but found that most places was cheaper doing directly via the website. This was during school hols so everywhere had discounts anyway but was better than or only £1 more than kids... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Signed up for a £1, 30 day trial while visiting the UK and saved some money on our short trip away visiting Chester Zoo. Definitely worth it if you live in the UK or visit attractions there regularly,... Se mere

Bedømt til 4 ud af 5 stjerner

I was a bit disappointed with the discounts levels. Often you can find similar deals elsewhere without paying membership. The benefit is that their discounts work all year round, not just special time... Se mere

Virksomhedsoplysninger

  1. Rejser og ferier

Skrevet af virksomheden

A discount pass designed exclusively for families. Nationwide offers including 40% off cinema (7 days a week), holidays, theme parks, restaurants and much more!


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

12 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,0

Alle anmeldelser

(11.945)

983 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Picture house didn’t know about it and…

Picture house didn’t know about it and it caused chaos resulting in me paying double

28. august 2026
Kids Pass-logo

Besvarelse fra Kids Pass

Good afternoon,

We’re sorry to hear about the confusion during your visit. Tickets for this offer must be purchased through Kids Pass before visiting the venue, rather than turning up and purchasing tickets on the day. This information is provided within the offer details on Kids Pass. We always recommend checking the offer instructions before visiting to ensure everything goes smoothly.

Kind regards,
The Kids Pass Team

Bedømt til 1 ud af 5 stjerner

Dreadful pricing 99% of the time more…

Dreadful pricing 99% of the time more expensive than buying from the retailer.
Don’t even bother with customer service it’s like pulling teeth
AVOID

28. august 2026
Kids Pass-logo

Besvarelse fra Kids Pass

Good afternoon,

We’re sorry to hear that you’ve been disappointed with both the savings available and your experience with our Customer Service team. Our aim is to provide members with great-value discounts across a wide range of attractions, activities and retailers, although prices and offers can vary and retailers may run their own promotions from time to time. We’re also disappointed to hear that the support you received didn’t meet your expectations. Please contact our Customer Service team so we can look into your experience and any specific pricing concerns in more detail.

Kind regards,
The Kids Pass Team

Bedømt til 1 ud af 5 stjerner

Absolute crooks - Stay well clear!

Absolute crooks! Stay well away from this ridiculuous company! They are scammers! Whatever you are buying will cost you more with them than without. You will receive pre-fixed texts that it cannot always save you money. Never believe or fall for their ads. Or you will feel stupid too in the end!

27. august 2026
Uopfordret anmeldelse
Kids Pass-logo

Besvarelse fra Kids Pass

Good afternoon,

We’re sorry to hear that you don’t feel the membership has been worthwhile. We’d really like the opportunity to help you get the most value from your membership. Please contact our Customer Service team, who will be happy to discuss your experience, provide more information about your membership benefits, and help you make the best use of everything available to you.

Kind regards,
The Kids Pass Team

Bedømt til 1 ud af 5 stjerner

Fraudulent farce

Fraudulent farce
Avoid this company at all costs.
I was introduced to KidsPass as a 'Benefit' through my employers.
I realised that last week the annual subscription payment has been taken from my account and I attempted to obtain a refund for this, emailing their 'customer service' department.
KidsPass 'customer services' indicated that I didn't cancel the membership in time, going on to explain the autorenewal terms were buried in their T&Cs, and they don't inform you they are taking the money.
When I logged into my account linked to my work mail address this indicated on my members page that the membership has expired. I asked KidsPass to return the money they had taken from my bank given that I don't have a valid membership.
They refused to give this back to me indicating that the membership was linked to another email address. After many frustrating minutes trying to access this account I finally managed to cancel this 10 days post renewal. KidsPass still refusing to refund me.

The website is clunky and difficult to use. The 'benefits' are non existent.

On the whole the experience has been a fraudulent farce.

28. august 2026
Uopfordret anmeldelse
Kids Pass-logo

Besvarelse fra Kids Pass

Good afternoon,

Thank you for getting in touch and sharing your concerns.

Kids pass is a subscription-based service and we do state this during the sign-up process. In the sign up process, we also advise you of the day that your membership will renew at the full price.

To prevent any future charges, members need to cancel their subscription, which can be done easily at any time through the “My Account” section on our website. Once a cancellation is completed, we always provide a confirmation email along with a reference number to confirm it’s been successfully processed.

Please be assured that we only process payments for active members who have authorised them. After cancellation, no further charges will be made.

If you have any further questions or need more help with your account, our team is here and happy to assist. Please email us on hello@kidspass.co.uk

Kind regards,
The Kids Pass Team

Bedømt til 1 ud af 5 stjerner

Doesn't always save you money

I looked at Chessington world of adventure, and found a short break including two days of tickets for 410 pound. I saw kids pass did 20% off so I booked through there. However, I didn't realize at the time but you don't get the tickets into the park or zoo. You have to buy the tickets separately through kids pass. Even with the discount on both, it totals to more than booking the package directly through Chessington.

28. august 2026
Uopfordret anmeldelse
Kids Pass-logo

Besvarelse fra Kids Pass

Good afternoon,

We’re sorry to hear that the offer didn’t provide the value you were expecting. Our Chessington short break and theme park ticket offers are separate, and park admission is not included unless specifically stated within the offer details. We always recommend reviewing the inclusions before booking, as prices and packages available directly from attractions can vary and they may occasionally run their own promotions. We appreciate your feedback and will pass this on to the relevant team to help ensure our offers are as clear as possible.

Kind regards,
The Kids Pass Team

Bedømt til 1 ud af 5 stjerner

Very disappointing

Very disappointing. As it was the school holidays i thought it would be useful for deals because we all know how expensive the holidays can be. I paid £3.99 to join the app as it advertised 15% off at Woburn safari & we were planning a visit. When I went to use it, it said ‘no discount at this time’ so why advertise it if it doesn’t have a discount?
Also advertising for places in my area such as Escape in Giltbrook. Escape shut a while back & has since become a pure gym. Feel like the app is misleading & falsely advertises. What a waste of £3.99. Iv obviously since cancelled my subscription & it asked to leave feedback, but then wouldn’t let me send the feedback 👎🏼

17. august 2026
Uopfordret anmeldelse
Kids Pass-logo

Besvarelse fra Kids Pass

Good afternoon,

We’re sorry to hear you were disappointed with your experience, particularly when you joined hoping to save on activities during the school holidays.

Our offers and discounts can change from time to time depending on availability and our partners’ participation, which is why an offer may occasionally show as unavailable. We also appreciate you bringing the outdated venue information to our attention, and we’ll ensure this is passed to the relevant team for review.

We’re also sorry that you experienced difficulty submitting your feedback. We certainly don’t want our members to feel misled, and we’d encourage you to contact our Customer Service team directly so we can look into the offers you’ve mentioned and your membership experience in more detail.

Kind regards,
The Kids Pass Team

Bedømt til 3 ud af 5 stjerner

I was abl10% Voucher Code Could Not Be Used on Twist Museum Bookinge to successfully use the…

I was able to successfully use the voucher codes for the cinema tickets, as these worked as my first use and purchase.

However, when I tried to book the Twist Museum, I was given a 10% off voucher code. Unfortunately, the Twist Museum website did not have an option to enter a promotional or discount code during the booking process, so I was unable to use the voucher.

As a result, I had no choice but to pay the full price for the tickets and missed out on the 10% discount that was offered through my Kids Pass membership.

I think this needs to be reviewed, as there is little point providing a voucher code if the partner's booking system does not allow customers to enter it. It would also be helpful if Kids Pass could clarify how the discount is supposed to be applied when booking with Twist Museum.

23. august 2026
Bedømt til 1 ud af 5 stjerner

Terrible service

Terrible service. They charged £1 to sign up and did not send me any info that it be £5 a month! The offers were pointless and just forward you to the site of wherever you want to go. For example Alton Towers, it just sent me to alton towers own site….how does that help me get a discount???!

26. august 2026
Uopfordret anmeldelse
Kids Pass-logo

Besvarelse fra Kids Pass

Good afternoon,

Thank you for getting in touch and sharing your concerns.

Kids pass is a subscription-based service and we do state this during the sign-up process. In the sign up process, we also advise you of the day that your membership will renew at the full price.

To prevent any future charges, members need to cancel their subscription, which can be done easily at any time through the “My Account” section on our website. Once a cancellation is completed, we always provide a confirmation email along with a reference number to confirm it’s been successfully processed.

Please be assured that we only process payments for active members who have authorised them. After cancellation, no further charges will be made.

If you have any further questions or need more help with your account, our team is here and happy to assist. Please email us on hello@kidspass.co.uk

Kind regards,
The Kids Pass Team

Bedømt til 1 ud af 5 stjerner

The only thing I can use it for is…

The only thing I can use it for is cinema as softplays and everything else is nowhere near where I live

26. august 2026
Kids Pass-logo

Besvarelse fra Kids Pass

Good afternoon,

Thanks for your feedback. We’re sorry there aren’t more activities available close to you at the moment. We’re always working to add more venues and experiences in different areas, so hopefully you’ll see more local options available soon. We appreciate you sharing this with us.

Kind regards,
The Kids Pass Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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