Kids Pass Anmeldelser 11.282

TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We brought cinema tickets aroubd 30% less than online, using the kids pass app. The whole process from selecting and paying for the tickets online, to booking tickets and getting food at the cinema, w... Se mere

Bedømt til 2 ud af 5 stjerner

Saved some money for cinema tickets. Worth it at £5.00 not worth it at the auto renewal at £25.00. They don't send a renewal reminder either so be very careful, cancel it as soon as you have joined an... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

I have to admit that I've found Kids Pass underwhelming so far. We signed up to get the "up to 57% off Cineworld" deal and ended up paying around £2 less for each of our family members' tickets (after... Se mere

Bedømt til 5 ud af 5 stjerner

My experience was great . Bought almost half price movie tickets and super easy to use the website. Purchase was made easy and smooth, email confirming tickets was quick and clear.

Virksomhedsoplysninger

  1. Rejser og ferier

Skrevet af virksomheden

A discount pass designed exclusively for families. Nationwide offers including 40% off cinema (7 days a week), holidays, theme parks, restaurants and much more!


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

11 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Very poor customer service

Very poor customer service. Will not use them again. I went to cancel the service, then they offered me a FREE extension to keep the subscription. Then they still charged me and refused to refund it when I said they'd duped me. Committed to misunderstanding your emails too.

22. april 2026
Uopfordret anmeldelse
Kids Pass-logo

Besvarelse fra Kids Pass

Good afternoon,

Thanks for your feedback—we’re sorry to hear about your experience.

We’d really like to look into this further and help resolve things for you. Could you please get in touch with our team at hello@kidspass.co.uk
and include the reference number TP736? That will help us investigate your case more quickly.

We look forward to hearing from you and putting this right.

Kind regards,
The Kids Pass Team

Bedømt til 2 ud af 5 stjerner

Nah, not recommended

Saved some money for cinema tickets. Worth it at £5.00 not worth it at the auto renewal at £25.00. They don't send a renewal reminder either so be very careful, cancel it as soon as you have joined and it will still be valid for the 12 months and then renew as and when you need it. Poor customer service as well. Not recommended.

21. april 2026
Uopfordret anmeldelse
Kids Pass-logo

Besvarelse fra Kids Pass

Good morning,

Thank you for getting in touch and sharing your concerns.

Kids pass is a subscription-based service and we do state this during the sign-up process. In the sign up process, we also advise you of the day that your membership will renew at the full price.

To prevent any future charges, members need to cancel their subscription, which can be done easily at any time through the “My Account” section on our website. Once a cancellation is completed, we always provide a confirmation email along with a reference number to confirm it’s been successfully processed.

Please be assured that we only process payments for active members who have authorised them. After cancellation, no further charges will be made.

If you have any further questions or need more help with your account, our team is here and happy to assist. Please email us on hello@kidspass.co.uk

Kind regards,
The Kids Pass Team

Bedømt til 1 ud af 5 stjerner

Absolutely terrible service

Absolutely terrible service. Signed up and activated the account via text. Was unable to login to my account. They took the money . Could login via web but not the app. And when I logged it in wouldn’t allow me to use any benefits and asked me to pay. Contacted via email and Facebook- no useful response . Asked them to cancel the account so they don’t take any more money and the haven’t done it just gave me online instructions when I already stated I’m unable to do that

21. april 2026
Uopfordret anmeldelse
Kids Pass-logo

Besvarelse fra Kids Pass

Good afternoon,

We’re really sorry to hear about your experience — this isn’t the level of service we aim to provide.

We would really like the opportunity to sort this out for you quickly. If you could please email us at hello@kidspass.co.uk, our team can locate your account, provide your correct login details, and make sure you’re able to access and use your benefits as expected.

We can also assist you directly with any cancellation request to ensure everything is handled properly.

Thank you for bringing this to our attention, and we hope to resolve this for you as soon as possible.

Kind regards,
The Kids Pass Team

Bedømt til 2 ud af 5 stjerner

Considering the monthly fee most of the…

Considering the monthly fee most of the deals aren’t great

17. april 2026
Kids Pass-logo

Besvarelse fra Kids Pass

Good morning,

Thanks for your feedback — we really appreciate you taking the time to share it. We understand that value for money is a big factor, and we’re constantly working to improve the quality and variety of deals available each month. Your input helps us focus on what matters most to our customers, and we’ll take this on board as we continue to make improvements.

Kind regards,
The Kids Pass Team

Bedømt til 2 ud af 5 stjerner

We whent to cinema on Saturday…

We whent to cinema on Saturday (Islington Angel)18/04/26
The ppl who work there
was not available to found on my scanning barcode any drinks and popcorn ,wich one was included when I buy my ticket
The codes was showing just cinema tickets so ye my kids was so upset ?not buying again so disappointed !
And how this is safe 48%
I pay fir ticket 38.25 only tikes (supposed to be included drinks and popcorn) never get one and on top my vue seats was 28.99
And 48%safe ? How ? If is only showing on my page 2.55
Explain please?

18. april 2026
Uopfordret anmeldelse
Kids Pass-logo

Besvarelse fra Kids Pass

Good morning,

Thank you for your review — we’re sorry to hear about your experience.

Please contact our Customer Service team with your details and quote reference code TP787 so we can investigate this further for you. Without this information, we’re unable to review what may have happened, as this is not something we would typically expect with our tickets.

Kind regards,
The Kids Pass Team

Bedømt til 5 ud af 5 stjerner

My experience was great

My experience was great .
Bought almost half price movie tickets and super easy to use the website. Purchase was made easy and smooth, email confirming tickets was quick and clear.

17. april 2026

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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