KDE Ltd Electrical, Plumbing and Central Heating Anmeldelser 

388
•
TrustScore 3.5 ud af 5

3,5

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I had previously recommended KDE, but no longer. An absolute rip off and unhelpful company. With £180 for a call out and another £190 to reseal a shower tray this is extortionate. They eve... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

93 year old mother in laws boiler stopped working. Caled out KDE who I've used for years. Engineer twiddled a few buttons and screws to get it back up to pressure and was there 25 mins. £180 thankyou... Se mere

Bedømt til 5 ud af 5 stjerner

Ann was Fantastic! Professional yet down to earth, introduced herself and got the job done, will definitely use again, after messaging about 4 plumbers to no response or even reading messages, from bo... Se mere

Bedømt til 5 ud af 5 stjerner

The fitters arrived on time and they carefully covered our carpets with a protective plastic sheet, then started removing the old boiler & fitted the new one. The old central heating pipes needed repl... Se mere

Virksomhedsoplysninger

  1. Elektriker
  2. også i
  3. Badeværelsesrenovering
  4. Elinstallatør
  5. Reparation af radiatorer
  6. Tømrer
  7. VVS-installatør

Skrevet af virksomheden

ELECTRICAL, PLUMBING, HEATING AND BATHROOM EXPERTS. A family-run business since 1989, KDE has over 30 years’ experience providing Electrical, Plumbing, Heating and Bathroom services across Cheshire and North Wales. KDE is built on an exceptional reputation for first-class customer care, reliability, competitive prices and all-round quality. Our friendly, knowledgeable team are fully qualified and will do everything they can to understand your needs and requirements. Whether you need an electrician, an emergency plumber, a qualified gas and heating engineer or assistance with your bathroom or kitchen installation, our team can deliver any job in your home safely and efficiently to an exceptional standard. We’re also available 24 hours a day, seven days a week to assist with any emergency situation in your home, so rest assured you’re in safe hands with KDE.


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

388 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 16 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,5

Alle anmeldelser

(388)

6 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Great service

Hard workers, polite and helped with any problems we come across, got the job done. great service

8. januar 2024
Uopfordret anmeldelse
KDE Ltd Electrical, Plumbing and Central Heating-logo

Besvarelse fra KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the reply its nice to hear, it would also be lovely if you could let me know your job number so I can pass the feedback tot he engineers. thanks again for the review.

Bedømt til 5 ud af 5 stjerner

Excellent service & great continuity

We had a number of lighting and electrical issues to address, requiring a number of visits from KDE. All bookings were made efficiently by the friendly booking staff, who kindly sent electrician Jim each time. Jim is brilliant, and having the continuity was great.

22. januar 2024
Uopfordret anmeldelse
KDE Ltd Electrical, Plumbing and Central Heating-logo

Besvarelse fra KDE Ltd Electrical, Plumbing and Central Heating

Thank you so much sometime faults are not as straight forward as they seem so thank you for your patience, ill pass the lovely feedback on to Jim.

Bedømt til 5 ud af 5 stjerner

Aaron To The Rescue

Aaron was great when he came to our home to help with our broken boiler. It’s only 18 months old but wasn’t running hot water.
Aaron came out sorted the issue, serviced the boiler and also sorted the boiler manufacturer to come to our property to complete the last remaining issue.
Used KDE a few times and recommended to others who have used them in our street.
Impressed with their punctuality, speed and overall knowledge of the systems they supply, fit and service.

23. januar 2024
Uopfordret anmeldelse
KDE Ltd Electrical, Plumbing and Central Heating-logo

Besvarelse fra KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the lovely review

Bedømt til 1 ud af 5 stjerner

Oh dear!

I approached KDE because I had used them in the past and had a relatively positive experience. The work was a simple domestic job to replace a kitchen socket, a couple of replacement smoke detectors and to investigate an outside security light. No one arrived on the day it was booked for, a Friday, and I had no phone call. Two technicians arrived unannounced on the Monday when, fortunately, we were at home. The main work took 1 hour, with one of them mostly holding the ladder. I was somewhat surprised to find the technicians still sat in their van outside my house an hour later. When I queried this, and asked if I was still being billed for 4 hours, I got sent tracking details for the van to show it was on site for that time. All fine then!!

I have had no sensible response regarding this so, in the end, decided to pay up for the full hours instead rather than waste further time with them on this. I hope this review is useful to anybody else considering using their services - perhaps get them to bill for the actual time taken rather than an inflated/obfuscated estimate. Or, better still, look elsewhere.

8. december 2023
Uopfordret anmeldelse
KDE Ltd Electrical, Plumbing and Central Heating-logo

Besvarelse fra KDE Ltd Electrical, Plumbing and Central Heating

Good afternoon thank you for providing a review, I have however replied to you on google regarding this. If you would like to discuss this further please give our satisfaction team a call and we would be pleased to discuss this 01928 711444 and ask for Sarah.

Bedømt til 5 ud af 5 stjerner

Engineer friendly

Engineer friendly, polite, and efficient. I will be booking my annual services with KDE.

17. januar 2024
Uopfordret anmeldelse
KDE Ltd Electrical, Plumbing and Central Heating-logo

Besvarelse fra KDE Ltd Electrical, Plumbing and Central Heating

This is great to hear

Bedømt til 5 ud af 5 stjerner

Wayne the electrician was excellent

Wayne the electrician was excellent. Friendly, professional and very experienced.

16. januar 2024
Uopfordret anmeldelse
KDE Ltd Electrical, Plumbing and Central Heating-logo

Besvarelse fra KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the lovely review I will pass on to Wayne

Bedømt til 5 ud af 5 stjerner

Always a great job done

Always a great job done. All the jobs I have had done. The staff and individuals sent out to repair or install. Each and everyone pleasant and respectful and happy with work carried out. Would highly recommend.

16. januar 2024
Uopfordret anmeldelse
KDE Ltd Electrical, Plumbing and Central Heating-logo

Besvarelse fra KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the lovely review its very much appreciated, we will pass on to individuals involved

Bedømt til 5 ud af 5 stjerner

We had 3 lads visit our property to fix…

We had 3 lads visit our property to fix some new sockets in our kitchen. They were very professional and just lovely lads in general. Very happy with our new sockets and they cleaned everything up afterwards which was perfect. Thanks so much!
Demi-Lee

12. januar 2024
Uopfordret anmeldelse
KDE Ltd Electrical, Plumbing and Central Heating-logo

Besvarelse fra KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the review I will pass on to the engineers who attended

Bedømt til 5 ud af 5 stjerner

Always happy with KDE

Always happy with KDE. Great company and super responsive.
Thank you

11. januar 2024
Uopfordret anmeldelse
KDE Ltd Electrical, Plumbing and Central Heating-logo

Besvarelse fra KDE Ltd Electrical, Plumbing and Central Heating

Glad to be of service, thank you for the kind words

Bedømt til 5 ud af 5 stjerner

KDE has all the benefits of British gas…

KDE has all the benefits of British gas without the high cost .
Extremely happy with their service , professionalism and their after service.

11. januar 2024
Uopfordret anmeldelse
KDE Ltd Electrical, Plumbing and Central Heating-logo

Besvarelse fra KDE Ltd Electrical, Plumbing and Central Heating

Thanks for the lovely review its much appreciated, we are happy you are happy with the service

Bedømt til 5 ud af 5 stjerner

Excellent work by Mathew

Excellent work by Mathew. He went to great lengths to find the problem with my heating and helped me with problems. He is a star worker. I cannot speak too highly of him.

10. januar 2024
Uopfordret anmeldelse
KDE Ltd Electrical, Plumbing and Central Heating-logo

Besvarelse fra KDE Ltd Electrical, Plumbing and Central Heating

Thank you so much I have passed this feedback on to the engineer

Bedømt til 5 ud af 5 stjerner

Extremely efficient and on time

Arrived on time after giving phoning us to say he’d be 15 minutes.
Extremely efficient and knowledgeable, also explained the problems and what he was doing to rectify the problems.
Totally satisfied with the completed job, many thanks.

10. januar 2024
Uopfordret anmeldelse
KDE Ltd Electrical, Plumbing and Central Heating-logo

Besvarelse fra KDE Ltd Electrical, Plumbing and Central Heating

Thank you so much for this lovely review, if you could let me know your job reference number id appreciate it as id like to pass this feed back on to our engineer.

Bedømt til 5 ud af 5 stjerner

Boiler service

KDE installed a new boiler for us last year which we have been very happy with, today's visit was to give it it's first service.
The engineer turned up on time was polite and did a full service on the boiler, when the service was completed the engineer made sure everything was clean and tidy before he left.

9. januar 2024
Uopfordret anmeldelse
KDE Ltd Electrical, Plumbing and Central Heating-logo

Besvarelse fra KDE Ltd Electrical, Plumbing and Central Heating

Thank you for taking the time to review us, we are happy you have had a great service.

Bedømt til 5 ud af 5 stjerner

annual boiler service

on time for appointment

9. januar 2024
Uopfordret anmeldelse
KDE Ltd Electrical, Plumbing and Central Heating-logo

Besvarelse fra KDE Ltd Electrical, Plumbing and Central Heating

thank you for taking the time to review

Bedømt til 5 ud af 5 stjerner

I have used KDE f since 2016 and have…

I have used KDE f since 2016 and have found them to be very reliable and competent in their work, in electrical, plumbing and bathroom installation.

8. januar 2024
Uopfordret anmeldelse
KDE Ltd Electrical, Plumbing and Central Heating-logo

Besvarelse fra KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the review, its much appreciated

Bedømt til 5 ud af 5 stjerner

Nice and quick gas service

Nice and quick gas service. Easy to set up the appointment and they were very polite. Would definitely recommend.

5. januar 2024
Uopfordret anmeldelse
KDE Ltd Electrical, Plumbing and Central Heating-logo

Besvarelse fra KDE Ltd Electrical, Plumbing and Central Heating

Thank you I have passed this info on to the team

Bedømt til 5 ud af 5 stjerner

Ed and his colleagues did a good job…

Ed and his colleagues did a good job quickly fitting a new central heating boiler today

4. januar 2024
Uopfordret anmeldelse
KDE Ltd Electrical, Plumbing and Central Heating-logo

Besvarelse fra KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the fantastic review we will pass this on to Ed and the other staff who worked on your boiler.

Bedømt til 4 ud af 5 stjerner

Happy customer

I was happy with the prompt response to a problem with a gas boiler. The fault was identified, the replacement ordered and fitted on the date given.
Job reference 282845-001

15. december 2023
Uopfordret anmeldelse
KDE Ltd Electrical, Plumbing and Central Heating-logo

Besvarelse fra KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the review - If possible can you let me know your job reference number I would like to pass the feedback on to the staff involved.

Bedømt til 1 ud af 5 stjerner

Absolute Rip Off!

Absolute Rip Off!
We were charged almost £1000 for a bit of electric work. They came initially to carry out the EICR and found a defect. That cost about £160. Then they came back to investigate where the issue was (which my husband had already discovered in half an hour) However that cost us another £200. Then they came back to fix the issue and that cost us over £500! just to put an armoured cable around the house! We would NEVER use them again. They simply overcharge! Such a rip off Avoid if you don't want to be ripped off!

14. oktober 2023
Uopfordret anmeldelse
KDE Ltd Electrical, Plumbing and Central Heating-logo

Besvarelse fra KDE Ltd Electrical, Plumbing and Central Heating

It is very disappointing to hear that you think we have over charged, if you get in touch with our office enquiries@kde-ltd.co.uk I can get this looked into for. It certainly is no the aim to overcharge and I would be more than happy to have this looked in to for you.

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