KDE Ltd Electrical, Plumbing and Central Heating Anmeldelser 

388
•
TrustScore 3.5 ud af 5

3,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I had previously recommended KDE, but no longer. An absolute rip off and unhelpful company. With £180 for a call out and another £190 to reseal a shower tray this is extortionate. They eve... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

93 year old mother in laws boiler stopped working. Caled out KDE who I've used for years. Engineer twiddled a few buttons and screws to get it back up to pressure and was there 25 mins. £180 thankyou... Se mere

Bedømt til 5 ud af 5 stjerner

Ann was Fantastic! Professional yet down to earth, introduced herself and got the job done, will definitely use again, after messaging about 4 plumbers to no response or even reading messages, from bo... Se mere

Bedømt til 5 ud af 5 stjerner

The fitters arrived on time and they carefully covered our carpets with a protective plastic sheet, then started removing the old boiler & fitted the new one. The old central heating pipes needed repl... Se mere

Virksomhedsoplysninger

  1. Elektriker
  2. også i
  3. Badeværelsesrenovering
  4. Elinstallatør
  5. Reparation af radiatorer
  6. Tømrer
  7. VVS-installatør

Skrevet af virksomheden

ELECTRICAL, PLUMBING, HEATING AND BATHROOM EXPERTS. A family-run business since 1989, KDE has over 30 years’ experience providing Electrical, Plumbing, Heating and Bathroom services across Cheshire and North Wales. KDE is built on an exceptional reputation for first-class customer care, reliability, competitive prices and all-round quality. Our friendly, knowledgeable team are fully qualified and will do everything they can to understand your needs and requirements. Whether you need an electrician, an emergency plumber, a qualified gas and heating engineer or assistance with your bathroom or kitchen installation, our team can deliver any job in your home safely and efficiently to an exceptional standard. We’re also available 24 hours a day, seven days a week to assist with any emergency situation in your home, so rest assured you’re in safe hands with KDE.


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

388 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 16 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,5

Alle anmeldelser

(388)

7 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Never again

93 year old mother in laws boiler stopped working. Caled out KDE who I've used for years. Engineer twiddled a few buttons and screws to get it back up to pressure and was there 25 mins. £180 thankyou very much!

20. oktober 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

RIP off

I had previously recommended KDE, but no longer. An absolute rip off and unhelpful company.

With £180 for a call out and another £190 to reseal a shower tray this is extortionate. They even charged for the time to go shopping for the materials! On top of that they first claimed to be at the house for 5 hours and when challenged reduced this to 3 hours, when we know they we only at the house for 1.5 hours.

I will definitely not be approaching KDE again and recommend all others to avoid them also.

A very disappointed customer.

16. september 2026
Uopfordret anmeldelse
KDE Ltd Electrical, Plumbing and Central Heating-logo

Besvarelse fra KDE Ltd Electrical, Plumbing and Central Heating

Thank you for taking the time to share your feedback, and for getting in touch with us directly. I'm sorry to hear you're disappointed with your recent experience with KDE, particularly as you had previously recommended us.

We take concerns about charges and time on site very seriously. We are reviewing the job in full, including the engineer's attendance records, vehicle tracking data and the breakdown of materials and labour, so that we can give you a clear and accurate explanation of the invoice.

A member of our Customer Satisfaction team will be in touch with you shortly to discuss this further.

Bedømt til 1 ud af 5 stjerner

Arranged to come out twice

Arranged to come out twice, took time off work and didnt come. Then accused us of not being in. Lied and said they had a picture evidence they come out then sent a picture of the door postmarked with a date the day after they arranged to come out. Finally threatened to get keys from my landlord to enter my property and got absolutely legged. Didn't get access and the appointment got cancelled by the letting agency.

20. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Horrendous from start to finish

Horrendous from start to finish. Really, really, really poor customer services. Promise to ring back, never do. When you ring nobody seems to know anything about your job. Everything gets raised to a Manager who always seems to be off. The person you think you speak to is always out at the time you ring. Chase you for money even when you have paid and amazingly when checked, they find it two minutes later. Wouldn't even bother as when they tell you the product you can want can be fitted can't be fitted (after sending someone over to check) then you wait to hear back and hear nothing and have to chase again. Then you get yet another invoice (when you have paid). Promise you they will ring back within an hour and don't. Can't explain discrepancies in invoicing even for cheaper products, get snappy with you then state "we need to make a margin." Just sounds like they want your money, over promise and under deliver and the team need training on basic manners and etiquette. Find another company in the local area.

26. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Reckless driving

I suggest your engineers who have been working on the Mille Ville development in Middleton retake their driving test instead of driving around the estate like a bellend. Reckless driving

25. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Plumbing work

I was very pleased with the work done
Callum fitted a new stop valve and put in a sure stop push fit stop valve
Left everywhere tidy
Would recommend

21. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

K.D.E. Runcorn Engineer, Aaron

When my 2yr old Navien boiler failed to deliver hot water. I contacted Navien Boilers who arranged for a K.D.E. at Runcorn to send out a Central heating Engineer to repair my boiler fault.
Aaron the Engineer from K.D.E arrived and replaced the faulty part,thankfully he was carrying a spare part in his Van.
Aaron was very polite, and very tidy.
Big thanks to him for his speedy repair,3 days without hot water no fun.
Thanks again Aaron..

18. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Paid the full bill on according to KDE…

Paid the full bill on according to KDE then they sent a polite demanding letter 6 months later saying we owed money completely ''Useless'' i even had to tighten up the tap mounting nut properly

26. februar 2025
Uopfordret anmeldelse
KDE Ltd Electrical, Plumbing and Central Heating-logo

Besvarelse fra KDE Ltd Electrical, Plumbing and Central Heating

Thank you for your feedback. We did request further information from you at the time, but unfortunately, we didn’t receive a response, which meant we were unable to look into this further.

We can only apologise if a satisfied invoice was sent in error - this is very rare, and we do our best to ensure accuracy in all our records. If there was ever any issue, a quick call to our team would have allowed us to resolve it for you straight away.

If you would like to discuss this further, please feel free to contact us directly on 01928 711444, and we’ll be happy to help.

Best regards,
Team KDE

Bedømt til 5 ud af 5 stjerner

Fantastic company

Fantastic company- called them out twice recently for two different problems. Came out the next day efficiently fixed the problems and left everything clean and tidy. Well done KDE!!

11. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Central heating fixed

Our central heating was not working but we had hot water. KDE diagnosed the problem was Salus thermostat and receiver units were not functioning. They were about 10 years old. Options were proposed and KDE fitted new Center units in quick time. Bingo the heating was working? Jon well Done KDE!

7. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

What can you say about A KDE company…

What can you say about A KDE company when the service that they provided for me surpasses and goes above and beyond to complete a task in difficult situations. Both the technicians Harry and Fin went above and beyond what was expected and solved every problem they came across this also goes to other members of KDE who work tirelessly to assist those out and about on jobs .A big personal thank 😊 you to all of KDE who where involved in their was a reward for above 5 🌟 stars then they all deserve it as it and every one played their 😊 Well done all

2. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Paul G did a fantastic job of fitting…

Paul G did a fantastic job of fitting my shower screen. He was friendly, courteous and very professional. He was neat and tidy with the job and cleaned up afterwards. I would recommend this company to anyone. They are helpful and every tradesman is really professional and they make the experience a good one.

12. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic company who came out within…

Fantastic company who came out within hours to help and located and fixed the problem within 1 hr. From the initial call with a lovely lady to the guys who came out, everyone is professional and friendly. I would recommend KDE to anyone. Brilliant

30. juli 2024
Uopfordret anmeldelse

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