I’m extremely disappointed in myself for not reading the trustpilot reviews prior to ordering. This is something I would normally do. Please please please avoid this company. The first issue arose whe... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The most gorgeous independent brand run by two lovely girls that creates such unique high quality pieces. I’ve had multiple things from Kasela and everything I’ve had is a 10/10. I recently wore... Se mere
I normally have had a good experience with this company until my recent order. I brought a set top and skirt and I done a refund and exchange for the skirt in a bigger size. When I received the new sk... Se mere
I ordered 2 different swimsuits and an outfit for my holiday to Ibiza! Absolutely loved every single piece. All fitted perfectly and such good quality! Replies were extremely quick on there instagram... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Handmade to order in the UK.
Kontaktoplysninger
Storbritannien
- info@kaselastudio.com
- www.kaselastudio.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
An amazing brand selling unique…
An amazing brand selling unique pieces!!! I ordered the lemon print swimsuit for my girls trip to mykonos and was not disappointed. The swimsuit was such high quality and so flattering on, I got so many compliments on it when I wore it and loads of people asking where I purchased it. I would highly recommend Kasela studio and will definitely shop on the website again 💘
A lovely small business
A small business ran by 2 lovely girls who really believe in their product and service.
In the few times I have ordered from the brand, everything from the quality, to the fit and design of the products are always amazing. The effort they go to in reaching out and responding to their customers via socials is something that many brands should follow example of, it makes a huge difference to the customer journey and I cannot fault the service provided throughout.
The BEST brand
The best brand, clothes are such amazing quality and the customer service was 10/10! Already can’t wait for my next purchase!!
10/10 fave brand
Been wearing kasela for years and can’t fault the brand or their clothes! Love every single item I have received. Always get compliments on my outfits and asked where they’re from 🫶🏽✨
high quality and unique designs🩷
The quality and fit of the clothing is amazing and of a high standard. I was really impressed with how quickly and efficiently it was delivered to me and the customer service was lovely xx I ordered the flower print maxi skirt and bikini set and received so many compliments on this 3 piece set!🤍 Their designs are extremely unique and the brand offers excellent quality, a great fit and versatile designs! I would highly recommend this website for a summer holiday shop and would definitely purchase from there again!🫶🏼
3rd fantastic experience
Ordered in August 2024 for the 3rd time and again couldn’t be more impressed! Email updates are informative, shipping is fast and I even got a Kasela fan that came in perfect use! I purchased a swimsuit and coverup this time and it was so flattering and so easy to re use for multiple other occasions! Definitely won’t be my last order. Thank you Thank you xx
I absolutely loved my dress from…
I absolutely loved my dress from Kasela! Stunning quality and lovely fit! Would order from then again in a heartbeat!x
Amazing quality swim wear and such…
Amazing quality swim wear and such beautiful designs!
The best holiday outfits!!
Kasela made sure i had my outfit in-time for when i went away, even at an extremely busy time for them!! The quality of their products is insane and ive never had so many compliments in my life!! Id 100% repurchase from them! Cant wait to see what they bring for Autumn/Winter!!
Red maxi dress
Absolutely obsessed with the red lace maxi dress! Very flattering dress & comfy! Quick delivery as well! Will definitely be ordering more from Kasela Studio.
Felt super comfortable and confident in…
Felt super comfortable and confident in bikini
In love!!
Absolutely love my long blue knitted dress, great quality and the colour is so pretty I can’t wait to wear on holiday!! Also arrived really quickly
Horrific customer service
Horrific customer service. They don’t reply to emails, insta messages or any comms. I wouldn’t trust ordering from them again. Bad experience. Such a shame.
Do not order from here!
I ordered a knitted dress from them, which I returned because I didn’t like it and it had a pull in it. Once they received the dress back they emailed me to say that I wasn’t getting a refund and they were sending the dress back to me as it had a pull in it. I accepted this, as I didn’t put that it was faulty on the returns form so there was nothing I could do about it. But when I received it back I had a look at it and saw that the pull was directly underneath where the (very sharp!!) clothing tag was sitting. I emailed them back to say I wasn’t happy about it and that it has obviously pulled on the tag, and that there was no proof it was done by me and it could have been done in the bag. But despite the fact I have sent them 4 emails asking a for a response, they are completely ignoring me…. Obviously because they can see they are in the wrong and don’t want to give me a refund. They were quick enough to respond when they were telling me I had damaged their dress though!
The WORST company I’ve ever experienced. Do not waste your money.
Wish I could give this company 0 stars. My order arrived and after paying £45 for a swimsuit, I expected the piece to be good quality but it was completely see and I honestly could’ve got better quality off of shein. I didn’t even bother trying it on due to the awful quality. They emailed me to say they won’t be accepting the return as there was a mark on it which it definitely not from me as I put it straight back in the bag without even bothering to try it on. After sending multiple emails they have not replied or even acknowledged my response once. They’ve very clearly built their entire brand on scamming customers and must be very aware that their products are overpriced and horrendous quality, which is why they do not accept returns. Please do not waste a penny on this horrendous company.
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY
THEY ARE A COMPLETE CON!
I purchased a number of items to a total of £200+. In which they was complete rubbish. I therefore returned the items in which in has been months now and I'm still to get a refund. They will take your money and have no intention to give it back.
DO NOT USE THEM
Would rate 0 star if I could
Would rate 0 star if I could. Bought one of the sheer knit dress. Came damaged so return it for this reason. On their website says the quality check every product which they clearly dont. They emailed me to say the won’t be accepting the return as the items damaged so will be sending it back. Messaged them on instagram as soon as I mentioned their online policy they ignored my emails and instagram messages. The dress took over a month to be sent back to me and still nothing from them. don’t waste your time on there website
Bought as I loved the colour
Bought as I loved the colour. When wet the bottoms get very loose. Also not well made as all the seams fold over, the top isn’t a good fit either as it doesn’t have a good shape and actually looks like it pulls the middle of your boob in with the strap at the top.
Shame as the colour is spot on red and material is nice and soft on your skin.
DO NOT ORDER FROM THIS COMPANY
This company will steal your money, just like they have several other people. I returned an item in line with their policy OVER A MONTH ago. I have messaged and emailed several times but they get read and ignored. I have photographic evidence that my return is with them yet they do nothing about it. Absolutely appalling. Will never recommend this company
after seeing this swimwear being…
after seeing this swimwear being advertised by well known influencers I thought I’d order from them.
I ordered 3 weeks before my holiday and even contacted their customer services who assured me that it would come in time, as it got closer to the date I had no updates so I contacted them again and they said it’ll get to me in time. It then never arrived. I contacted them again saying it hadn’t come in time and they responded to my message but completely ignored the fact that it didn’t come. A week after my holiday it arrived and now I can’t wear it this summer!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








