Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Terrible experience with YI IoT, a service associated with Kami. Canceling a subscription is a nightmare! Instead of canceling, they offered free extensions, refused to delete my person... Se mere

Bedømt til 1 ud af 5 stjerner

Ho acquistato 5 videocamere l’anno scorso e dopo 12 mesi , per farle funzionare, ricevere avvisi d’intruzione, mi costringono a pagare un abbonamento. Chiaramente non accetto. Una volta aperta la ap... Se mere

Bedømt til 1 ud af 5 stjerner

Awful scam company, won't cancel a 1m rolling subscription just keep taking money from my account, only way to cancel is through customer services and they refuse to cancel & just keep offering 2 free... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

1,6

Dårlig

TrustScore 1.5 ud af 5

51 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,6

Alle anmeldelser

(51)

27 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

This company is HORRIBLE

This company is HORRIBLE. We canceled them because they were terrible quality. They decided to randomly restart my subscription from 2022 on their own and charge me! I got my money back from my bank but now they refuse to cancel the subscription that they started on their own. They said that they did cancel it but they absolutely did not. And now they just keep offering me a new camera. I dont want a camera. I will never use YI cameras or Kami again!

2. maj 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Stay away from this subscription…

Stay away from this subscription service. I canceled my free trial but was charged the $50 anyway. When I made a complaint I was asked if I would accept a $25 refund and 2 free devices. I agreed but I only received a $20 refund and NO free devices. I have tried to contact customer service 3 times with no response. My advice would be to not try the 3 day trial because you will be charged even though you canceled the subscription. STAY AWAY FROM THIS COMPANY!!!!!!

6. marts 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I do not recommend this camera

I do not recommend this camera, the have sooo many adds asking to buy or play a game before you can actually look at the live camera it takes me 2 to 3 min just to skip all the adds and even if I click the cancel it takes me to the app store to buy the games, do nottttttt buy

28. marts 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Be careful when you subscribe their…

Be careful when you subscribe their cloud subscription. I did it from my iPhone, but with a VISA Card, not Apple In-App purchase, and when I try to stop my subscription on the iPhone they say "Please do it from an Android or from the Web" and when I try from the web they say "Please do it from an iPhone".

So I froze my card, juste because of their shitty system (That is also totally illegal)

13. marts 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Total scammer

They keep taking money from my bank every year and it is impossible to contact them I have never been able to use there cloud service they first said I have wrong cameras but the cloud service was on the app to join .
Total scammers bank are looking into it now and have blocked them taking more money ( I hope )

25. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Absolute rubbish

Absolute rubbish. Bought these cameras a while ago and the software was fine...maybe a little buggy.

Now however, every time i need to open the app to check an alert, i have to watch an advert.

If I could return these I would. Now I am looking for alternatives as these are not fit for purposed.

If you need to check in an emergency, be prepared to wait anything between 15seconds and 1minute before you can view the camera.

22. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

WOW!!!!

WOW!!!!, is all I can say, not to be vulgar.
I HAVE NEVER heard of this company, but somehow, they put through a charge on my credit card, and now my card has been cancelled. I tried contacting them, but of course, you can't speak to anyone - emails back and forth, they want ME to fix the issue - talk about SCAMMERS!!!!!!!!!!!

6. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Kami and Yi are the same company - They are scammers

Kami and Yi are the same company.

I purchased Yi cameras and they run software by Kami.

I purchased a cloud plan that is unusable and it's impossible to cancel this subscription as Kami and Yi are unwilling to help. Only option is to go to the credit card company.

11. september 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This company is a scam

I usually don't write reviews, but I strongly advise against using this camera if you want to use their cloud feature. The main reason is that their cloud provider (KAMI) operates like a scam. They make it difficult to unsubscribe, forcing you to pay for services you no longer need. The only way to unsubscribe is by sending an email, and they bombard you with questions before eventually ignoring you. This has happened to me multiple times, and I’ve spent hours over the phone just trying to terminate my subscription ss my emails were eventually ignored. This has been going on for months! Avoid this if you want a stress-free experience and the ability to unsubscribe easily through the app. It feels like they do this on purpose, making it so frustrating that you end up paying them every month. What they’re doing should be illegal!

6. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Esperienza negativa

Le videocamere non sono male, ma l'azienda OBBLIGA il cliente ad abbonarsi al proprio servizio cloud per salvare le immagini registrate.
Se non lo si accetta, i rilevamenti di movimento sono quasi tutti dei falsi positivi e le videocamere, dopo ogni rilevamento, hanno alcuni minuti in cui non sono attive.
Inoltre, senza abbonamento arrivano tonnellate di pubblicità.

1. marts 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Service works well. But you can't cancel!

Kami Cloud is YI Cam's cloud provider. I signed up for a free 7 day trial. To do so I had to provide my payment details. Now I am unable to cancel my subscription. The cancel subscription button in my account responds I will receive an email from Kami support within 2 days - and "Your subscription will NOT be cancelled unless you reply to this email." This is not serious. AVOID!

Update. 3 days later. I've been forced to cancel my credit card to avoid auto renewal. Still no response from support. This is truly a scam.

11. marts 2023
Uopfordret anmeldelse

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Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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