Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Terrible experience with YI IoT, a service associated with Kami. Canceling a subscription is a nightmare! Instead of canceling, they offered free extensions, refused to delete my person... Se mere

Bedømt til 1 ud af 5 stjerner

Ho acquistato 5 videocamere l’anno scorso e dopo 12 mesi , per farle funzionare, ricevere avvisi d’intruzione, mi costringono a pagare un abbonamento. Chiaramente non accetto. Una volta aperta la ap... Se mere

Bedømt til 1 ud af 5 stjerner

Awful scam company, won't cancel a 1m rolling subscription just keep taking money from my account, only way to cancel is through customer services and they refuse to cancel & just keep offering 2 free... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

1,6

Dårlig

TrustScore 1.5 ud af 5

51 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,6

Alle anmeldelser

(51)

27 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Horrible customer service

Horrible customer service, they are refusing full refund. Cameras are bad quality, video is even worse. It doesn’t pick up motion at all or function properly. Tons of ads. Waste of money.

8. januar 2026
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Bedømt til 1 ud af 5 stjerner

Don't waste your time or money.

PLEASE READ ALL REVIEWS BEFORE YOU BUY... amazon,Yi home app, redddit.com anywhere i can leave a review Love the cameras. Yi home app and or kami cloud service are horrible. Excessive adds.Only 90 seconds of view time. Forced to buy subscription. Difficulties getting ahold of a real person or to cancel subscription, dont waste your $$$

22. marts 2025
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Bedømt til 1 ud af 5 stjerner

Absolute shambles now since Kami took…

Absolute shambles now since Kami took over. Would not recommend, they now stop you from watching more than 90 seconds without you subscribing. Even though I use an SD card and have been for year when they used to be YI Home. I will be ripping out all 5 cameras and using a reputable product instead.

28. december 2025
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Bedømt til 1 ud af 5 stjerner

Such a scam

Such a scam, the Ui tricks you so easily into signing up for the cloud service it should be illegal! horrible experience

24. december 2025
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Bedømt til 1 ud af 5 stjerner

AVOID AT ALL COSTS

AVOID AT ALL COSTS
Been using their cameras for years have over a dozen but now almost totally useless unless you sign up for cloud services. Latest trick is to bombard the app with adverts, then have a 90 second viewing window and the feed stops. Total ripoff now.
AVOID LIKE THE PLAGUE

22. december 2025
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Bedømt til 1 ud af 5 stjerner

Do not recommend

Do not recommend. We bought a Kami baby monitor so we could watch our baby and connect their monitor to our google home system. It worked one time, and then after about a month, we noticed that the sound didn’t work. When we contacted Kami, now Yi, they insisted that they never even made a baby monitor and that the only way to get sound was to upgrade to their premium subscription. We have now had the camera for three years and actually had to buy a separate sound baby monitor to hear our child. The app only got slower, increased advertisements and finally, now, they have a limited viewing time. Of our baby monitor. Its completely useless as a baby monitor and completely useless as a security camera. I don’t even think their premium version would be worth it as their customer service is truly terrible. They don’t help, just try to persuade you to buy more.

Would not recommend.

21. december 2025
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Bedømt til 1 ud af 5 stjerner

Avoid Kami's deceptive practice

I have had a Kami camera for sometime but will replace it as soon as possible. As others have experienced I was double charged and Kami wanted avoid returning unauthorised bank transactions. The result it cancelled payment cards and a bank investigation.

10. november 2025
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Bedømt til 1 ud af 5 stjerner

Dishonest company

Took 2 payments said they would not charge for following year however tried to take payment a year later then when I questioned them said we can run it till march 2026 but have still not done that and will not answer emails. ROBBERS

29. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Aware, avoid

I bought 7 Kami/Yi cameras from Amazon, which are all basically landfill now. Their app spams you with 30 second adverts *every* time you want to check a camera, and they lock you into subscription models (I had to get Google to get me out of my trial). Initially good, but now scammers. Avoid.

29. august 2025
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Bedømt til 1 ud af 5 stjerner

Yhome Ads

Way Too many ads,cant open directly the yhome app specially in case of emergency cause of ads,pls get rid of that

8. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Ho acquistato 5 videocamere l’anno…

Ho acquistato 5 videocamere l’anno scorso e dopo 12 mesi , per farle funzionare, ricevere avvisi d’intruzione, mi costringono a pagare un abbonamento. Chiaramente non accetto. Una volta aperta la app , per visualizzare il video solo in diretta, nonostante avessi le schede micro sd, ti costringono a vedere prima la pubblicità.
Non acquistate niente, sono truffatori.
Inoltre, se invii solleciti al loro servizio clienti, ti risulta in cinese. Azienda assurda.

4. juni 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

JUST DO NOT BUY KAMI OR YI!

JUST DO NOT BUY KAMI OR YI!
You pay for the camera and they make you watch several ads before you can even access the camera's. Or they charge you monthly which is a day time robbery. Just buy Eufy or some other company.

30. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Would do zero stars if I could

Would do zero stars if I could. I was happy a year ago, and foolishly recommended them to family members. Now they moan about the constant ads and popups you have to go through just to use the thing. I don't want a subscription, but I do think that if you pay money for something, you should be able to use it without putting up with this bombardment. Would never recommend again.

23. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Liars and thieves

The cameras are the worst on the market. They force you to use their paid AI service. Today, the SD cards in all the cameras also stopped working to force me to pay.

5. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Awful

Awful. Bought camera system as it seemed professional, but you have to watch game adverts before you can get to the camera feeds.
The Ai kept telling me my cat was a human, so shut that feature off.
Their hardware is good, but the app is a trap that constantly begs for money.

As for consent options, allow at least an hour if you want to uncheck the options for them not to sell your data. (You have do do this frequently as it often just resets)

25. juni 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Could service Scam

I have had the YI cameras for around 7 years with just a few glitches but pretty happy with the cameras.
The issue I have and think it is a BIG SCAM is when I first got the cameras I had 6 second cloud recording. About a year ago I needed to view longer recording so purchased a cloud plan.
A year later I canceled the plan and now I can't get the 6 second cloud viewing and add, after add just pop up repeatedly.
I did contact them and they stated the 6 second cloud service only.comes with a subscription? Well why would I need a subscription for 6 second recording when the cloud service is full recordings?
They then stated they never gave 6 second cloud viewings and I'd need to repurchase a subscription to get the 6 seconds and remove the adds.
Funny how I had the 6 seconds for years until I purchased and then canceled my subscription service for full recordings.
Stay away from Kami, and I guess YI cameras if they use the Kami cloud services.

8. januar 2025
Uopfordret anmeldelse

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