Justaudivw Anmeldelser 

106
TrustScore 4.5 ud af 5

4,4

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

From my initial enquiry right though to the sale, Ben at Just Audi VW was incredibly helpful. Great communication, super friendly and went above and beyond to help me secure the dream VW Transporter... Se mere

Bedømt til 5 ud af 5 stjerner

Five-star service from start to finish. The sales team and staff at Just VW Audi are exceptional. As a Fleet Manager who works with major dealerships nationwide, I see customer service at all l... Se mere

Bedømt til 5 ud af 5 stjerner

We were only passively looking to change our vehicle, but from the moment Steve showed us around the car we were hooked. His very easy going style, with no pressure, whilst also being very well info... Se mere

Bedømt til 1 ud af 5 stjerner

They adv. a Land cruiser as good order but failed to show pictures of gross damage to the rear of the car, which had Dog-chewing all over! Blamed it on Ebay's picture featuring. Also, a check on the S... Se mere

Virksomheden har svaret

Virksomhedsoplysninger


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

106 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,4

Alle anmeldelser

(106)

48 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Sam was the guy that looked after us he…

Sam was the guy that looked after us he was professional and very knowledgeable from the first point of contact via a telephone call to us driving away in the vehicle. The whole experience was smooth and very easy

26. marts 2026
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Besvarelse fra Justaudivw

Thank you for your great review — we really appreciate you taking the time to share your experience.

We’re delighted to hear Sam looked after you so well from your first enquiry right through to collection. Providing a smooth and straightforward experience is exactly what we aim for, so it’s fantastic to hear that reflected in your journey with us.

We hope you enjoy your new vehicle and look forward to assisting you again in the future.

Bedømt til 1 ud af 5 stjerner

I bought a car back in October 2025 the…

I bought a car back in October 2025 the sales man Chris was great however the after service has been horrendous my car went in for a tyre pressure sensor came out the same later found out they had jacked my car up on a non jack point and I now have a whole in the bottom of my car. Then February engine management light came on had it plugged in at a garage to the dpf filter blocked never in a million years will I buy another car from these my family members had issue and wish I had not bothered buying from them however I gave them the benifit of the doubt also my car was ment to have had a paint job on the bonnet no it was touched up with a paint pen. The seat belt clip had gone that should not have passed mot sill has a hole in it where they have jacked it up on a none jack point they put to much tyre pressure in it to so it was running at 15 PIS more than it should have been

29. november 2025
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Besvarelse fra Justaudivw

Good afternoon Lucy,

Thank you for your review. We’re really sorry to hear you’ve been left feeling this way, as this certainly isn’t the experience we aim to provide.

From our records, the vehicle was prepared and supplied with no issues noted in relation to the DPF, seatbelt, or tyre pressure system. We also have no record of any damage occurring whilst the vehicle was with us, and we take great care with all workshop procedures.

We understand these concerns have come to light some time after purchase, and we haven’t yet had the opportunity to inspect the vehicle or discuss this with you directly.

We’d genuinely welcome the chance to look into this for you and work towards a fair resolution. Please feel free to contact us so we can assist further.

Bedømt til 5 ud af 5 stjerner

Very accommodating

Very accommodating

22. marts 2026
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Besvarelse fra Justaudivw

Thank you for your kind review.

We’re really pleased to hear you found the team accommodating — that’s exactly the experience we aim to provide for every customer.

We appreciate your feedback and hope to assist you again in the future.

Bedømt til 5 ud af 5 stjerner

Another smooth transaction

Another smooth transaction, the team at Justaudivw do not create a fuss and understand what is important to their customers, all customers are different and that means consideration when taking care of a customers needs, Justaudivw do this well. Highly recommended.

20. marts 2026
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Besvarelse fra Justaudivw

Thank you for your continued support and for taking the time to leave such a thoughtful review.

We’re really pleased to hear another transaction went smoothly and that our approach stood out. As you rightly say, every customer is different, and we always aim to adapt and make the process as straightforward and personal as possible.

Your recommendation means a great deal to the whole team, and we look forward to assisting you again in the future.

Bedømt til 5 ud af 5 stjerner

Excellent experience from start to…

Excellent experience from start to finish. Great communication, a fair part-exchange price from Nathan, and brilliant service from Chris. It was refreshing to deal with a team that values trust and customer satisfaction over squeezing profit margins. Very happy with the vehicle and the overall experience.

21. marts 2026
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Besvarelse fra Justaudivw

Thank you for such a fantastic review — it really does mean a lot to the team.

We’re delighted to hear you had an excellent experience from start to finish, and that both Nathan and Chris looked after you so well. Providing fair, transparent deals and great communication is exactly what we strive for, so it’s great to see that recognised.

We hope you enjoy your new vehicle, and if we can help again in the future, we’d be more than happy to assist.

Bedømt til 5 ud af 5 stjerner

Very easy and excellent experience…

Very easy and excellent experience using the company to sell our vehicle

23. marts 2026
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Besvarelse fra Justaudivw

Thank you for your kind words — we really appreciate you taking the time to leave a review.

We’re delighted to hear you found the process easy and had an excellent experience selling your vehicle with us. Making things straightforward and hassle-free is exactly what we aim for.

If we can assist you again in the future, whether buying or selling, we’d be more than happy to help.

Bedømt til 5 ud af 5 stjerner

Excellent service every time

Bought, sold and serviced all our cars with Just Audi for many years since the company first opened. Never anything less than exceptional customer service and their expertise is always on hand when requested.
If you want to buy a car and the process be hassle free and friendly Id highly recommend.

1. marts 2026
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Besvarelse fra Justaudivw

Thank you for your continued support over the years, it genuinely means a lot to us.

We’re really pleased to hear that your experience has been consistently positive across buying, selling and servicing. The team works hard to keep things straightforward, transparent and enjoyable, so it’s great to know that’s coming across.

We really appreciate the recommendation and look forward to looking after you again in the future

Bedømt til 5 ud af 5 stjerner

600 mile return but well worth it.

I saw a VW campervan on the internet but with a 600 mile return trip to Lincoln, the prospect was somewhat daunting. However I spoke to Tom and Steve and they gave me an honest view on the vehicle. I felt I could trust them so I bit the bullet and headed down to be greeted with a vehicle which was spick and span and ready to try out. I also had to change over my personalized number plate. Nothing was rushed or pushy and any small niggles I had were sorted out right away. I don't think it is possible to have a better buying experience. My wife and I are both delighted with our purchase so I have absolutely no hesitation in recommending this company to anyone.

17. marts 2026
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Besvarelse fra Justaudivw

Thank you for making the trip down to see us — 600 miles is no small commitment, so we’re really pleased it was worth it.

It’s great to hear Tom and Steve looked after you properly from the first conversation through to handover, and that everything was ready as it should be when you arrived. We always aim to keep things honest, relaxed and straightforward, so it’s good to know that came across.

We’re delighted that you and your wife are enjoying the campervan, and we really appreciate the recommendation. Safe travels and we look forward to seeing you again in the future.

Bedømt til 5 ud af 5 stjerner

Excellent customer service

Excellent customer service. Work on the car was carried out ahead of schedule.

2. marts 2026
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Besvarelse fra Justaudivw

Thank you for your review, it’s much appreciated.

We’re really pleased to hear that you were happy with the service and that the work was completed ahead of schedule — we always aim to be as efficient and accommodating as possible.

We look forward to helping you again in the future.

Bedømt til 5 ud af 5 stjerner

These are proper people

These are proper people. Do what they say they will do and deliver!
They make the whole process a delight.
Couldn’t recommend them highly enough.
Thanks

13. marts 2026
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Besvarelse fra Justaudivw

Thank you for taking the time to leave such a great review Jeremey.

It’s fantastic to hear that everything went smoothly and that the experience was an enjoyable one from start to finish. We’ll be sure to pass your comments on to the team.

We look forward to seeing you again in the future.

Bedømt til 1 ud af 5 stjerner

Dreadful company avoid

We made the stupid mistake of buying a used vehicle and have exactly the same treatment as the other poor customer who has just left a bad review of this company it’s looking like a pattern The attitude from the dealership is, they’ve got your money go away. I even had to endure ridiculous intimidation tactics and even more ridiculous accusations from an extremely immature and patronising general manager. We too tried to get them to fix a list of issues but they refused point blank to fix any of them. The vehicle is now sat on the drive we can’t even use it. We tried also to reject the vehicle, they again refused. The vehicle we bought wasn’t cheap either just short of £20,000 and are looking at repair bills to the tune of £3000 +. I was advised by the same patronising manager to go away and get a solicitor so that’s what we will be doing . If you read the other responses to bad reviews from the general manager there is a dismissive and patronising tone to all of them. I would maybe suggest it’s time someone higher up the food chain at this firm possibly look into the way the dealership is dealing with problems. Also just for information I am the local AGE UK preferred trader for plumbing and heating and am extremely popular with my well over 1000 elderly customers across all the Lincoln retirement parks and guess what I tell them all about JUST AUDI VW I’ll let you work that out for yourselves.

2. januar 2026
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Besvarelse fra Justaudivw

We are sorry to read your comments, as they do not reflect the full circumstances of your visit.

You attended our dealership with a concern regarding a slipping clutch. Following initial inspections and road testing, no fault could be identified. In order to ensure transparency, we offered a further accompanied test drive with our Workshop Manager.

During that drive, you requested that he deliberately “slip the clutch” to replicate the issue. As a qualified technician with many years’ experience, he quite rightly refused to intentionally misuse the vehicle in a way that could cause mechanical damage.

Unfortunately, the situation then escalated, and our staff member was subjected to shouting and swearing. We have a zero-tolerance policy towards aggressive or threatening behaviour, and as a result you have been advised not to return to site.

We stand by our team and their professional judgement. Our priority is always to diagnose faults correctly while protecting both customer vehicles and our staff.

Bedømt til 1 ud af 5 stjerner

3 Tow Truck Recoveries & Counting

Purchased a vehicle from this garage on January 15th and the very next day it broke down on the M25 leaving me stranded over night in freezing temperatures. The car was returned to the garage a few days later and the only remedial work carried out was a filter change. The garage assured me it was fine. Last week I broke down again with the same faults. Despite given them the opportunity to fix the car once I am now seeking for it to be returned and a refund issued and they are refusing which is a breach of my consumer rights. I have been going around in circles for a week now to the point I'll be filing a small claims for the return of my £13995 and financial losses. Three tow truck recoveries so far and counting!!

16. januar 2026
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Besvarelse fra Justaudivw

Hello Anastasia,

We are sorry to hear that you feel this way about your experience and we do understand how frustrating this situation must have been for you.

For clarity, at no stage have we refused to assist or consider a refund. Our position has simply been that we need the opportunity to have the vehicle returned to us so that the reported issue can be inspected and properly assessed.

To help move things forward, we have offered to arrange and cover the cost of collecting the vehicle, provide a courtesy vehicle if required, and reimburse the recovery costs you have incurred to date. We have also arranged collection so that this can now be properly investigated.

We are committed to resolving this matter for you and will review the appropriate next steps once the vehicle has been inspected.

Bedømt til 5 ud af 5 stjerner

Another well deserved 5* review

A mere six weeks since my last review, but well worthy of another 5⭐️ review.
Thanks team ☺️

24. februar 2026
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Besvarelse fra Justaudivw

Thank you very much for taking the time to leave us another 5⭐ review, we really do appreciate it.

It’s great to hear such positive feedback and I will make sure your kind comments are passed on to the team.

Thanks again for your continued support and we look forward to seeing you again in the future

Bedømt til 1 ud af 5 stjerner

Dreadful company

Dreadful company, dreadful management worst company I’ve ever had the displeasure of dealing with. As far as your pathetic reply goes, as company secretary, I have never even entered your dealership so your accusations against me are utterly false. I have not been told not to enter the dealership so I think you are mistaking me for someone else. Your stunt of rejecting our purchase of a sub-standard van is disgusting and it could be detrimental to a small business. You and your delicate team that cannot take critisism should be held to account and so if you wont even acknowledge our complaint then I will continue to give poor reviews and make sure everyone knows to be wary of your company and zero after sales care.

31. december 2025
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Besvarelse fra Justaudivw

We are sorry to see feedback like this, as it does not reflect how we operate as a business.

For anyone reading this, we take customer care and aftersales support very seriously and always aim to investigate any concerns raised thoroughly and fairly. Where issues are reported, our approach is to carry out appropriate checks and diagnostics so that we can properly understand the cause and agree the right way forward.

We understand that situations can sometimes be frustrating, particularly where faults are intermittent or not immediately identifiable. However, our priority is always to deal with matters professionally, responsibly, and in a way that protects both our customers and our team. We have built our reputation on repeat business and customer recommendations, and we remain focused on maintaining those standards.

We do not recognise a number of the statements made in this review, but we remain committed to resolving genuine concerns through appropriate and constructive channels.

Bedømt til 5 ud af 5 stjerner

Bought my second car from JustAudiVW on…

Bought my second car from JustAudiVW on outer circle in Lincoln this month (Jan 2026), I am a returning customer after having a brilliant experience the first time. This time was absolutely spot on as well, so I'm very pleased I did! Special mention for Sam Booth, he's always very polite, helpful and never pushy, and can never do enough to make sure all questions are answered and checked. All staff seem very helpful, honest and genuine. Thanks again!

28. januar 2026
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Bedømt til 5 ud af 5 stjerner

Car Buying Made Easy

I was looking to upgrade my car to a larger one as we had a recent addition to the family.
I made contact with Just Audi VW , told them what I was looking for and my budget, they didn’t have the particular make & model in stock ,but sourced a couple of cars then came back to me that afternoon.
The service from start to finish was 100% and I would highly recommend Just Audi VW.

9. december 2025
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Bedømt til 5 ud af 5 stjerner

Bought a campervan fiat ducato 2021…

Bought a campervan fiat ducato 2021 from vw Solutions tom was brilliant iam from Scotland so from start 2 finish information and keeping in touch was first class van was well looked after clean wen got van very very helpful guys about the place no pressure but make u feel good about the place I do recommend vw Solutions they do a lot of campervan and cars ill be back 4 sure 😀 👍 Lincoln vw Solutions

9. januar 2026
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Bedømt til 5 ud af 5 stjerner

Just collected our new car from Ben at…

Just collected our new car from Ben at Just Audi VW, from walking in to view the car through to the excellent handover today it’s been a hassle free experience, along with plenty of coffee and no pressure it’s been a pleasure, would have no problem in recommending them, thank you Ben and Steve ☺️

5. januar 2026
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Bedømt til 5 ud af 5 stjerner

Fantastic service once again !!

Fantastic service once again !!!
From initial phone call to reception …. always helpful , cheerful, friendly and informative .
Last weeks call was a late afternoon emergency and a technician came out . He too was efficient and friendly !
The service team then took over and, as always too were amazing . Thank you Just Audi Angels !

18. december 2025
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Bedømt til 5 ud af 5 stjerner

Highly recommend Just Audi

We have always taken our cars to Just Audi in Lincoln for services / repairs.
The staff are friendly and helpful and they only carry out work on your car that is actually needed to be done, never any pressure from them. Prices are very reasonable too, not like the rip off prices the main dealers charge. They service all makes of cars too. I would have no hesitation in recommending them for a first class service.

19. december 2025
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