Journee Anmeldelser 

2.157
•
TrustScore 5 ud af 5

4,8

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

One of the best travel experiences we’ve ever had. Journee planned us a surprise trip to Puglia in Italy. They really took our preferences into account and included a few personal touches that made ou... Se mere

Bedømt til 5 ud af 5 stjerner

From the initial inquiry to our flight landing back in Birmingham, everything ran like clockwork. The organization was top-notch—efficient, prompt, yet wonderfully friendly and relaxed. Communicatio... Se mere

Bedømt til 5 ud af 5 stjerner

Journee takes ALL the stress out of planning a trip. As a solo traveler, they really took my safety concerns just as seriously into consideration as my interests when creating my itinerary. I didn’t w... Se mere

Bedømt til 5 ud af 5 stjerner

I had an incredible 4 days in Seville thanks to Journee! I loved the mix of scheduled activities and flexible free time, so I got to explore while still having some structure. Trying to gues... Se mere

Virksomhedsoplysninger

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  3. Rejseselskab

Om Journee

Skrevet af virksomheden

Travel is exciting. Not knowing where is extra exciting.

Fill out our questionnaire and get secretly matched to a destination based on your travel taste. We take care of everything. You find out where you’re going at the airport!


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(2.157)

82 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

I didn’t even get to go on a holiday

I didn’t even get to go on a holiday! The task of creating a profile is not only exhausting, but it doesn’t work. I chose not to go anywhere in England and yet the dropdown list showed me cities in England. Also, the list is horrendous to navigate. It starts right back at the beginning every time. The hours you might save searching for a holiday are all taken up by creating a profile of where you do and don’t want to go! They need to sort out their website.

6. oktober 2025
Uopfordret anmeldelse
Journee-logo

Besvarelse fra Journee

Hey Sophie,

I'm sorry to hear that you had trouble creating a profile. The exclusions list is designed so that you can type in any destination that you want to exclude and the drop down will immediately take you to the place that's relevant to your search. So there's no need to navigate through the list each time. Also, you can add more exclusions after you've received your proposal, so you can be sure you're not missing any.

Planning a trip on average takes 30 hours, so it'd definitely save you some time if you give it another go! We'll also look into some solutions to make this easier in the future based on your feedback.

Team Journee

Bedømt til 5 ud af 5 stjerner

This was such an adventure!

This was such an adventure! I want to be a solo traveller but couldn't decide where to go and was overwhelmed with all the planning so i kept putting it off. I first saw Journee on Instagram and immediately fell in love with what they do. They took away all the planning and made the entire experience fun with the clues and guessing where i was going, even my friends and work colleagues joined in! I thought I was going to Italy and eventuallylearned i was going to Marrakesh! What a HUGE surprise! It was a massive adventure. I loved what they planned for me and although I was nervous I felt completely safe and supported by Journee. While i was away if I needed anything I could reach out to them and they responded immediately. I highly recommend Journee, i love them and will be booking more adventures with them in the future.

23. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Go for it!!!

I absolutely loved the thought of someone planning and surprising me with a holiday, especially after reading the experiences that were planned for me, and the fun clues that arrived was so much fun.
I arrived to the airport as planned and did the reveal envelope, I was shocked! I didn’t think for a moment it was where I was going.
The accommodation was beautiful I was right in the centre of everything, the experiences were amazing, it was the best holiday I had ever had and it was my first solo trip.
I loved it so much that I’ve booked another one!
Go for it … you will not be disappointed 🤗

24. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

It was amazing

It was amazing!

I was writing my Thesis, and did not have anytime to plan a holiday. Journee did it all for us. We had an amazing time, there were activities planned, restaurant recommendations, nice place to stay, what more can you ask?

You definitely feel the care too. They prepare lots of info for you in their pack.

The guides they have books for us are wonderful. The excursions unique. We met lovely people on the way too.

23. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Awesome would 100% recommend!!!

This is my third trip with Journee and it’s never disappointed, it just keeps getting better each time. I travelled solo for my birthday and it exceeded my expectations. The accommodation in Budapest was beautiful in a great location where most things to do were in walking distance. The excursions planned were perfect for me and the Google tips were extremely helpful. I ate lots met lots of people and experienced Hungarian culture.
My trip was well organised, the clues were helpful and playful and the trip proposal was spot on. I will definitely be travelling with Journee again!

16. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

What a truly amazing experience!!

What a truly amazing experience!!! I can’t say enough of how awesome the whole trip was, including the months leading up to it. My friend and I love traveling but we are both too busy to plan a good/thorough international vacation. Literally, everything was out of our hands (except packing). We were most concerned about our safety, specifically around the accommodations areas. The accommodations completely blew us away. They couldn’t have been more perfectly located. The tour guides we had were dynamite!!!! They all went above and beyond for us. One of them even found a local tattoo shop that was open and made us an appointment in their language. Our trip was magical and I cannot wait to do it again. I give Journee a million stars.

17. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing holiday

After a colleague recommended them, we thought we'd complete the Journee questionnaire and see what we got. We liked the itinerary they sent and booked our 5 day break. Journee covered everything; both our hotels were excellent, trains were booked between locations and two amazing excursions were set up. Both of them were fantastic and it's unlikely we'd have thought to book anything like them if we'd done this on our own. We will definitely use Journee again. That colleague has already booked their next trip

21. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Don't think about it, just book it!

If you're looking for something a little more exciting than your average holiday, Journee is the company to go with. We picked Journee to arrange our trip away for our wedding anniversary and it was brilliant.
From the very start the staff were very accommodating and managed to put together a fantastic trip with everything including flights, accomodation, day trips and travel all within our budget.

When we found out our destination at the airport, all of the information we needed was right there in the provided itinerary and available in the Journee passport on our phones. Everything was made really simple and we had such a great time, Journee even sent a bottle of bubbly with a nice note to our hotel upon arrival.

Don't hesitate with this, just book it.

20. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Loved my Journee experience

Loved the idea of being paired with a mystery destination which matched with what I would look for in a holiday. Journee definitely delivered on this! From clues leading up to leaving, everything being organised for me including my flights, accomodation, transfer from the airport and activities to help me explore in my mystery destiantion, Journee could not have made it easier. I liked the addition of the weather/packing list to help me decide what to take to wear. They even had emergency contact info available incase it was needed while away (thankfully I didn't) and a number I could text if anything needed updated before I left - like to change my passport info for the flights they booked when I updated my passport. The accomodation booked was really nice and felt safe for a solo traveller. I really enjoyed the experiences that were booked for me and were a great way to explore the area and see some beautiful sights. I enjoyed that the way they planned the trip for me also left me with time to explore for myself as well as the expereiences they had planned. I would 100% like to do another Journee trip in the future (and I think several of my friends might too having seen all my photos) and would definitely recommend this if you like the idea of having a holiday to a mystery destination all planned for you!

24. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent

This was my first time booking a trip with Journee and I had a great experience! I was really excited by the idea of the surprise destination and my trip did not disappoint. The accommodation was perfect for me and was in a really good location a short walk away from the main square. The excursions were the best ones I've done on any trip and the airport transfer was excellent - the driver was like a tour guide! I'm already planning to book my next Journee trip, and look forward to guessing where my next destination might be.

10. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Our second Journee trip

Our second Journee trip, and a very different but equally amazing holiday. This was over two locations - in the first our hotel room was upgraded in an already luxurious establishment, and the staff were so helpful. The second hotel was more boutique than luxurious and set centrally in a fascinating old town full of delicious food and laid back bars. Our experiences were great, guided tours of historical sites, but the highlight was private dining at the home of a wonderful local chef.

Journee were with us all the way when I lost my phone and ensured we felt supported and could still stay in touch.

13. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic experience

First time using Journee and we had a great experience! Everything was so well organised and tailored perfectly to our responses to the questionnaires. The clues in the run up to our holiday kept us guessing and only built on our excitement! Would definitely recommend

18. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Journee thinks of everything!!

Just returned from a fabulous week in Italy! We enjoyed a perfect blend of busy days, and days with down time to explore on our own. As people who plan all aspects of our lives, surrendering the planning to Journee was a challenge for us, but we let go and let Journee handle it all! Not one regret or disappointment! We were so appreciative of the details that were provided for each day of our trip, and never found ourselves confused or challenged. 100% will book through Journee again!

14. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Worth it!

I really appreciated that, even though they work to keep things a surprise, I could be sure things were tailored to me through the survey and the questions about places you want to see or want to avoid. It was fun to guess at clues. Most importantly, the team was very responsive via WhatsApp when we had questions before and during the trip, and feel personable in their chats.

9. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Blown away by Journee!

If my husband and I could give Journee 10 stars we would! From beginning to end the trip was more than we could have hoped for. We were sent to Romania and we never would have picked that for ourselves and we loved it! My husband and I are fairly well traveled but this trip was for our anniversary, so we wanted to do something different. The clues they sent before the trip were so much fun and really built the excitement for the trip. We were blown away by the material (the quality and tons of details) that you have access to, once your destination is unlocked. I'm usually quite the planner, so this was very outside of my comfort zone, but once I got to see in detail what we were doing, I knew we were in good hands. The day prior to each excursion, the guide or company contacted me with additional details so I didn't feel so blind going into each one (since I didn't plan it). We met a fellow Journee traveler on a tour, which was really fun to share our experiences with someone else in real time. We did opt to upgrade our accommodations and I can not recommend this enough. They were incredible (one looked straight out of a movie) and even spoiled us for our anniversary. If you're having any hesitation (which I did initially), don't. Book now! We can not recommend Journee enough!

10. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Go for it, it's an experience you won't forget

We have just got back from a wonderful city break.
Every part of the holiday was organised by Journee.
Be honest when you fill in the questionnaire and you will not be disappointed.
We will definitely use Journee again, all the hard work is done for you and it's so exciting not knowing where you're going.

16. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Uninteresting Travel Locations for an Interesting Concept

Unfortunately, I didn’t get very far in this process. I completed the survey to select my trip preferences, and at the end I was provided the general region of the trip (Europe which was one of the places I included on my survey that I DID NOT want to visit). I couldn’t see ANY other details without paying a fee (I believe it was labeled a “Deposit”). Since I was already disinterested in the location, I didn’t bother paying any money for the trip details. I may return to Journee when additional locations are included.

FYI - I received a text from Journee that stated, “If you're still on the fence, we'll hand the mic to every Explorer that's left us a review - good, bad, or otherwise…”. Hopefully, the other reviews are from honest reviewers, and not just people incentivized by a similar text.

13. september 2025
Uopfordret anmeldelse
Journee-logo

Besvarelse fra Journee

Hi Julia,

As a surprise travel company, we work hard to ensure our Explorers can have the magical moment of revealing their destination at the airport. So, even for those who do decide to book and put a deposit down for their trip, specific details on where you're headed are not revealed until just before you get on the plane.

Our proposals are designed to give you as much detail about your destination as possible (even down to the country we've picked if you're keen to know!), without giving away the destination and without paying a cent. You won't be asked to pay anything unless you decide to book. Beyond that, if anything in your proposal doesn't feel right, our Community team is a message or an email away.

As you mentioned, we do ask for public reviews and detailed feedback. We love reading about our Explorers' experiences, and do our best to learn from and engage with those that aren't 5 stars. We'd love to know more about your experience, particularly around the fact you were matched with an area you wanted to exclude. At the moment, we don't allow continent-level exclusions on our questionnaire, but we want this to be clear to everyone when they request a proposal. If you'd be happy to chat with our team, please send us an email at sendmeaway@journeetrips.com.

Team Journee

Bedømt til 5 ud af 5 stjerner

One of the best decisions I've ever…

One of the best decisions I've ever made!
They chose excursions that were perfect for me 👌
The different stays were comfortable, clean and great locations.
They created an experience that will stay with me for the rest of my life ❤️
I would highly recommend!

5. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

This was our third Journee trip

This was our third Journee trip. We just love the way they do all the researching whether it is flights, hotels, activities and then of course the surprise element. All based on budget and info given. We have enjoyed every trip and trust their judgement based on our requirements. We have done things (like white water rafting) that we would not have thought of doing and are still coming back for more!

7. september 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

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