very good customer service but we were charged for half tank of fuel (for a new mini) not seen that before and a service charge which we knew nothing about as it was never mentioned. Thought that was... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had been looking for a particular car for a couple of months when this one came up. Contacted John Clark via their online chat function and Beth Mitchell emailed early the next morning to offer as... Se mere
Virksomheden har svaret
Fantastic experience at Mini Dundee with Alastair as our host. Originally looking for a used Mini as a 2nd car but settled on a excellent condition BMW 3 series trade in from the sister company. We we... Se mere
Virksomheden har svaret
Sales team are completely customer focused, managing to order exactly what we wanted. Nothing was too much trouble - would recommend to anyone. Ritchie was professional and friendly from start to fin... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
As an official MINI franchise dealer, John Clark MINI in Tayside, Dundee is the only place to come if you are looking for high-quality cars at affordable prices. Visit our showroom to explore the full new MINI car range and talk to our friendly experienced staff members. They will be able to book a test drive for you and explain our wide selection of finance solutions that make owning a MINI simple and straightforward. We also have a great collection of affordable, Approved Used MINI cars, which can be viewed online or at our Tayside MINI dealership. As well as sales, we have an extensive servicing and parts centre to support you throughout your MINI ownership. Contact John Clark MINI, your local MINI dealership, for more information, or visit us by following the directions to our dealership above. We look forward to welcoming you.
John Clark Motor Group
Skrevet af virksomheden
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Kontaktoplysninger
Rutherford Road, DD2, Dundee, Dryburgh Industrial Estate, Storbritannien
- 01382 835235
4,5
Fremragende
235 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good website and graphics with…
Very good website and graphics with full technical specs. Sales staff very helpful regarding price structure and delivery terms
2. februar 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great service from Brian Beattie in Dundee office. Very helpful and patient kept in touch regularly throughout the sales process.
Great service from Brian Beatyie- helpful
2. februar 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Deborah.
Many thanks for your review and feedback, which I will ensure is passed on to Brian and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Afternoon, Adil.
Many thanks for your review and feedback, which I will ensure is passed on to Greg and the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great service
30. januar 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Greg was outstanding in the run up to…
Greg was outstanding in the run up to and during our handover. He took time to return all our calls and emails swiftly and put our minds at ease every step of the way. He was very flexible when it came to rearranging our handover due to storm Aowyn. Nothing was ever too much trouble. It was very clear from the outset, how passionate he is about selling Minis which is great to see. All the controls and functions of our cars were clearly explained with patience and knowledge. Our children were with us and they were made to feel very welcome, they thoroughly enjoyed the experience, especially the hot chocolate and biscuits! Thanks Greg for making this a truly memorable experience.
25. januar 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Greg and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
New Used Car - Excellent experience
Just purchased a new used car from JC. The service we received was a friendly, no pressure sale, very informative and they went above and beyond when I asked loads of questions.
19. januar 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Sari.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Charles.
Many thanks for your review and feedback, which I will ensure is passed on to Scott and the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Jamie.
Many thanks for your review and feedback, which I will ensure is passed on to Brian and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Christopher.
Many thanks for your review and feedback, which I will ensure is passed on to Greg and the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Brilliant dealership
Brilliant dealership.
The staff are always very helpful and friendly.
I bought my last car there and have recently purchased a new car from them, as the customer service had been so good previously.
Thanks guys and keep up the good work!
26. december 2024
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Complete Shambles
Purchased a second hand BMW X4 from here and was so badly handled. First I had to wait two weeks for the car to be ready - why advertise a car that isn't available. After waiting the car wasn't ready, prepared or even presented in a manner fit for a £40k car. Stone chips all over the bonnet, which they painted in whilst the car was in the car park ! Disgraceful for such a dealership showing the worst of second hand car sales. Be wary if "distant buying" from them.
3. december 2024
Uopfordret anmeldelse
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Dear Tim C,
Thank you for taking the time to leave us a review. Feedback be it good or bad is important to our business and something we do take onboard. In this circumstance, it is very disappointing to hear that your experience was not more of a positive one - this is not the standard of service we strive to provide and I would like to apologise on behalf of the team.
To this end, I have passed your feedback to our Management Team for review.
Kind regards,
Kate
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Afternoon, Stephen.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
The team at John Clark in Dundee were…
The team at John Clark in Dundee were beyond helpful .
30. november 2024
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Laura.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great service,very friendly and nothing…
Great service,very friendly and nothing too much bother,kept us up to date with everything
18. november 2024
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Colin.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Beth made the process easy and stress…
Beth made the process easy and stress less, she couldn’t have been more helpful.
23. november 2024
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Amie.
Many thanks for your review and feedback, which I will ensure is passed on to Beth and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Poor customer service
Initial contact was good. I asked for a break down of potential finance figures as a start point to see if I was interested enough to pursue the vehicle.
A week and a half later no contact even though I've reached out several times via email. Just cut communication completely.
20. november 2024
Uopfordret anmeldelse
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Dear Sir/Madame,
We apologize for the delay in responding to your inquiry and for the inconvenience this may have caused. We understand your frustration with the lack of communication.
We take customer satisfaction seriously and are committed to providing excellent service. We will investigate the issue and take steps to ensure this does not happen again.
Kind regards,
Kate
John Clark Motor Group
Amazing service
Beth was amazing she kept us informed and made sure we remained happy with the situation whilst the car we wanted was on hold
2. november 2024
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Beth and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
I found John Clark team very helpful
I found John Clark team very helpful , I had a special car in mind and they did their best to please ! Special shout out to Scott & David who made it happen , can honestly say I’m chuffed to bits with it x thanks guys
6. november 2024
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Pamela.
Many thanks for your review and feedback, which I will ensure is passed on to Scott, David, and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Lisa.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.