very good customer service but we were charged for half tank of fuel (for a new mini) not seen that before and a service charge which we knew nothing about as it was never mentioned. Thought that was... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had been looking for a particular car for a couple of months when this one came up. Contacted John Clark via their online chat function and Beth Mitchell emailed early the next morning to offer as... Se mere
Virksomheden har svaret
Fantastic experience at Mini Dundee with Alastair as our host. Originally looking for a used Mini as a 2nd car but settled on a excellent condition BMW 3 series trade in from the sister company. We we... Se mere
Virksomheden har svaret
Sales team are completely customer focused, managing to order exactly what we wanted. Nothing was too much trouble - would recommend to anyone. Ritchie was professional and friendly from start to fin... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
As an official MINI franchise dealer, John Clark MINI in Tayside, Dundee is the only place to come if you are looking for high-quality cars at affordable prices. Visit our showroom to explore the full new MINI car range and talk to our friendly experienced staff members. They will be able to book a test drive for you and explain our wide selection of finance solutions that make owning a MINI simple and straightforward. We also have a great collection of affordable, Approved Used MINI cars, which can be viewed online or at our Tayside MINI dealership. As well as sales, we have an extensive servicing and parts centre to support you throughout your MINI ownership. Contact John Clark MINI, your local MINI dealership, for more information, or visit us by following the directions to our dealership above. We look forward to welcoming you.
John Clark Motor Group
Skrevet af virksomheden
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Kontaktoplysninger
Rutherford Road, DD2, Dundee, Dryburgh Industrial Estate, Storbritannien
- 01382 835235
4,5
Fremragende
235 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service.
Very helpful and friendly. Made the process of buying very smooth.
1. april 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark MINI Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Great experience
Great communication, on line document signing. Brian, who was very friendly, helpful. took the time to tell me about all of the new features of my new mini, came with me for a short drive as I hadn't driven an automatic before and called me later that day to ask how my journey home had been.
28. marts 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Brian and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Greg was a very professional seller
Brilliant experience from start to finish and Greg’s a class act
2. april 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Bruce.
Many thanks for your review and feedback, which I will ensure is passed on to Greg and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
I found that my experience in renewing…
I found that my experience in renewing my Mini Cooper was as always excellent. Knowledgeable and friendly staff at hand. David explained the finance and my new car in detail, went for a test drive to ensure I was comfortable with an automatic car. Needed further information on the workings and received the same courtesy and friendly response.
27. marts 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at John Clark MINI Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Excellent product and staff
Honest, friendly, knowledgeable staff who listen and cater for your individual needs. Delivery of an excellent product was seamless and enjoyable.
26. marts 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark MINI Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Very helpful and ensured had all…
Very helpful and ensured had all information required to proceed with car purchase.
19. marts 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Susannah.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Attentive, friendly and quick to resolve an issue
Attentive and quick to resolve an issue
7. marts 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark MINI Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark MINI Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Very pleasant and satisfying experience
The sales and support personnel were very helpful and had a pleasant approach. They were also very knowledgeable and keen to access my needs and requests and try to match them.
The building was very clean and well supplied and kept and not too large and overwhelming
7. marts 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark MINI Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Good and fast service
Very quick when seen the car online was secured within a matter of 20 minutes and trade in agreed and picked up my new mini within 4 days
6. marts 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark MINI Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
trustworthy
Efficient, professional and trustworthy approach.
Staff knew their products inside out.
8. marts 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark MINI Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Great sales
Great sales, service and end product. Trading in old car and picking up the new one was simple and pain free. Thanks to Beth for taking care of everything. This is our 2nd MINI from John Clark Mini Tayside and hope to purchase more from them in the future.
PS..... the stripes on the bonnet are well appreciated.
26. februar 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Beth and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
The car was not prepared as agreed with…
The car was not prepared as agreed with the salesman, including the required touch ups and cleaning. Car still had damage and was dirty on delivery day.
2. marts 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Hi Lee,
Thank you for taking the time to leave us a review. Feedback be it good or bad is important to our business and something we do take onboard. In this circumstance, it is very disappointing to hear that your experience was not more of a positive one - this is not the standard of service we strive to provide and I would like to apologise on behalf of the team.
To this end, I have passed your feedback to our Management Team for review.
Kind regards,
Kate
John Clark Motor Group
The service was really good
The service was really good. Brain was very helpful in helping choose what was right for me. The car I liked had silver alloys which I didn’t like. And he managed to source someone the paint them black which looks great on the car.
2. marts 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Brian and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Beth was absolutely amazing
Beth was absolutely amazing! She was super helpful and made the whole process extremely easy and hassle free!
2. marts 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Beth and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Brian Beattie
Dealt with Brain for sale of mini - didn't even go into showroom until day I collected, service was great, always had info I needed, any query was answered really quickly. Highly recommend
26. februar 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Brian and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Barrie and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Great sales service
Greg the salesman did a great job of dealing with our enquiries, returning our calls when expected and kept us informed finished off with taking the time to get the mini app working, this was troublesome at the time but he took time to get it working
10. februar 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Great service
Great service.
Helpful. Friendly.
Greg especially patient with the techno dumb folk.
31. januar 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Greg and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
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