Japan2UK Anmeldelser 

I have made one purchase so far with Japan2UK and I couldn’t be happier with the speed of delivery and whole purchasing process.
Then when I had a question about increasing prices (due to Market price as well increase) they responded to my email within an hour with a very clear email explaining.
Very professional and customer friendly company from my experience so far

Really good company to deal with , had an issue with delivery and customer service team were absolutely fantastic the support was first class . This was the second time I’ve ordered and to be honest I will be most definitely ordering again

Me, my son and daughter have a nice collection which started with a very geeky and awkard me in the late 90s, we love ripping packs together and japan2uk is like our little sanctuary being able to get hold of packs and boxes without hassle and at a reasonable price. Superb company

1st mystery box - scratched slab
2nd mystery box - worth £25.18 , i emailed expressing my disappointment and they emailed back saying the box was valued at £26.88 (which is a lie as I price checked everything on their site on the day I Recieved the box and added all totals up)

I would have proceeded to buy packs but avoid mystery boxes from them if they didn't lie! AVOID!!

Really friendly buying service, competitive price and went out their way to help in the delivering of the cards I sold to them

Sold items to them, sooo easy to do. Fair price. Would do it again!

Amazing customer service, very quick and polite! :)

Always 5 stars

I purchased a Pokemon mystery box from Japan2UK as a birthday gift, the listing would suggest that you will receive a range of items that exceed the price you pay.

Sadly on this occasion what was received was a bundle of single boosters from JP, KR, CN & HK/TW, plus a small deck which just barely scraped the value of the mystery box and if you include postage, was actually lower than the value had they been ordered separately. No exclusive figures, toys, PSA graded cards, sleeves, plushies, play mats etc. Not even a small keyring or trinket.

I had reached out to Japan2UK to request the Pokemon only option and they were very quick to respond, doing so within 5 hours of contacting them. The order was despatched the following day with confirmation of this including tracking.

The mystery box itself was well packaged, the box had Fragile tape sealing it and the contents were packed into clear bags, so overall I can't fault them there.

Honestly though I'm just disappointed, I wasn't expecting anything fantastic and I suppose to an extent, a mystery box is just that, a mystery, but when a listing shows a huge selection of items and all that's included is a few single packs and a deck to reach the value, it really does seem disingenuous and made the gift a complete disappointment.

Lastly I did try to reach out to Japan2UK to make them aware of my concerns hoping for a response before I left feedback, however have received nothing some days later, a far cry from the 5 hours previously taken to respond.

Was my go to for Japanese pokemon, recently purchased a Mega Dream box and it was missing the SR+, contacted Japan2Uk regarding this (offering to provide full video from package to packs) and was extremely disappointed with the customer service, they seem to have no interest in reviewing the video and investigating what went wrong to prevent this happening to future customers. Have emailed again today in the hope they may reply but my expectations are low at this point.

I used japanuk new service to sell my collection.
Was very easy to do and the money was in my bank within 2 days of my collection being posted.
I will definitely use this service again in the future.

This is a review for the Customer Services Team. Following a purchase where my billing address for Apple Pay appeared to override the address I had selected for my purchase to be sent to, I contacted the CST. They were very quick to respond and amended the address so that the item was sent to my daughter instead of me. Their contact was speedy, professional yet friendly and personal. Excellent customer service in addition to an easy ordering process and a great price for the item, despite the glitch. Thank you very much.

A Great place to order, plenty of stock very reasonable prices, for english, japaese and chinese TCG cards boxes and special collections of all sorts, great customer.service answer all quieries, and often have great discounts on products

Always can trust them to have fast and good quality product

Packaged quickly and securely, always great communication and amazing prices compared to the market.

On time and really happy to pull a very rare card. Will definitely order again like the Japanese artwork and packs seem to have better hit rates and cheaper...

Great products + service

Always have premium stock available , best place to ship for Japanese Pokémon / accessories

Been using them for around a year now and it's ideal!

Quick delivery too!

Fast order processing and quick shipping. Great that tracked it standard option. Item well packed no damage pristine condition.

Awesome experience! Have used these guys for years and highly recommend them for buying Japanese pokemon cards 😊