Japan2UK Anmeldelser 

1.171
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Im back!!! Im always shopping here for my japanese and chinese pokemon sets. Good delivery times and very very well packaged in heavy duty boxes. Good amount of stock and reasonably priced to market (... Se mere

Bedømt til 4 ud af 5 stjerner

This is a site you can trust for genuine pokémon card sets and they have better availability than other sites, though they have got a bit pricey in recent times. Customer service is great.

Bedømt til 5 ud af 5 stjerner

First time buyer, just started pokemon hobby. Very impressed to say the least with delivery, the set up when buying and 100% integrity of this site. Current prices are borderline scandalous for st... Se mere

Bedømt til 5 ud af 5 stjerner

Lovely customer service team who are always willing to help. Quinn especially helpful recently with an order. Always receive fast replies. Fast delivery with reliable products! Wouldn’t shop anywhere... Se mere

Virksomhedsoplysninger

  1. Butik med samlerobjekter
  2. Spilbutik
  3. Hobbyforretning
  4. Importør
  5. Butik med samlekort

Skrevet af virksomheden

The UK’s No.1 Japanese TCG & Collectables Store. Over 20,000 Products In Stock. Fast UK Dispatch. Enjoy Authentic Collectables And Worry-Free Shopping Today.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 10 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(1.171)

250 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Very satisfied

Got some nice pulls good delivery time nothing to complain about 😁

14. maj 2026
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Besvarelse fra Japan2UK

Hi Mateusz,

Thank you so much for taking the time to leave us your 5* review! We're so happy to hear you had some great pulls and had a great overall experience! We hope to see you order again soon!

Kind regards,
Japan2UK Customer Service

Bedømt til 5 ud af 5 stjerner

Trust

The service and quality of product aligning with price and overall outlook on website amongst other positives

Satisfied to find a reliable and trusted source online

I usually refer to local areas to purchase Pokemon cards and visit physically which can be costly so this is a great alternative for those who struggle to get out of the house

Thank you

And I look forward to my next purchase

The simplified Chinese packs are ace

Thank you

14. maj 2026
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Besvarelse fra Japan2UK

Hi Shuhan,

Thank you so much for taking the time to leave this fantastic 5* review! We love to hear your feedback and we are delighted to see you have had such a great experience shopping with us! We hope to see you order again soon!

Kind regards,
Japan2UK Customer Service

Bedømt til 5 ud af 5 stjerner

Love these guys

Love these guys! They have been on point everytime I've ordered and even when I made a mistake they went out of there way to help me fix it

100% recommend

14. maj 2026
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Besvarelse fra Japan2UK

Hi Phil,

Thank you so much for taking the time to leave us this great 5* review! We're only human too and sometimes we will make errors but we will always make sure things are made right! We are glad you have received such a great service. We look forward to your next order!

Kind regards,
Japan2UK Customer Service

Bedømt til 5 ud af 5 stjerner

Super quick service

Super quick service, well packaged and exactly what I ordered. Thank you

30. april 2026
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Besvarelse fra Japan2UK

Hi Rachel,
Thank you so much for taking the time to share your experience with this wonderful 5* review! We're thrilled to hear that you received such a smooth service. We hope to see you shop again soon!
Kind regards,
Japan2UK Customer Service

Bedømt til 5 ud af 5 stjerner

Very quick delivery

Very quick delivery, Extremely well packaged. Products came in perfect condition

13. maj 2026
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Besvarelse fra Japan2UK

Hi James,
Thank you so much for taking the time to leave your wonderful 5* review! We are delighted to hear that you had such a great experience shopping with us, from the packaging, delivery and products! We hope to see you shop with us again soon!
Kind regards,
Japan2UK Customer Service

Bedømt til 5 ud af 5 stjerner

I'm attempting to master a set in every…

I'm attempting to master a set in every language and Japan2UK has been my main source of asian cards I can't find anywhere else. The customer service is really great!

13. maj 2026
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Besvarelse fra Japan2UK

Hi Ozan,
Thank you so much for taking the time to share your experience shopping with us! We're thrilled to hear you not only love our store but you have also received great customer service! We look forward to your next order!
Kind regards,
Japan2UK Customer Service

Bedømt til 5 ud af 5 stjerner

Great range of Pokemon products at…

Great range of Pokemon products at great prices. Highly recommended!

8. maj 2026
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Besvarelse fra Japan2UK

Hello Silken,

Thank you so much for taking the time to leave us your 5* review! We appreciate your wonderful feedback and we can't wait to see your next order!

Kind regards,
Japan2UK Customer Service

Bedømt til 5 ud af 5 stjerner

Super fast service

Super fast service, brilliant and tidy and safe packaging.

8. maj 2026
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Besvarelse fra Japan2UK

Hello Matthew,

Thank you so much for taking the time to leave this great feedback! We're so pleased to hear you had such a fantastic service! We hope to see you shop again soon.

Kind regards,
Japan2UK Customer Service

Bedømt til 5 ud af 5 stjerner

selling service

Used the selling service and was given prices quickly at a nice rate, payment was sent quickly once they received the goods, will defintely be using them again

16. april 2026
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Besvarelse fra Japan2UK

Hello, thank you so much for taking the time to leave this fantastic review, we're delighted to hear you have had such a great experience shopping with us. We very much look forward to your next order!

Kind regards,
Japan2UK Customer Service

Bedømt til 1 ud af 5 stjerner

Dont bother

Chased twice just to be told they missed my order, was supposed to be a birthday present for a child but now wont arrive on time! Still hasn’t been dispatched as promised. Would never shop here again, at all!

6. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

No comms, late dispatch, blocked me on Insta for a genuine question

Had one or two orders that went well, though one took a bit longer than expected to be dispatched.

However, have now been waiting a week for a preorder to dispatch (after the date they said it would be). The company have been ignoring comments across their social media from customers asking about the item being dispatched, and they've not given any updates online.

I contacted them through their website and hadn't had a response for a few days, over their time given on the form.

They had been replying to comments on Instagram unrelated to the delayed item, so I replied to them there asking why queries were being ignored. Got brushed off with the social media and customer service teams being different. Went to reply to them again and it turns out that they blocked me!

Safe to say I'm not impressed with how they've handled themselves. I've spent hundreds with them so far but will be cancelling my open order and not going near them again.

Update regarding JP2UK reply:

Unfortunately their website doesn't provide a contact form receipt to email, so I cannot confirm the date I initially contacted them, however it was far earlier than they claim.

"Spam" comments weren't left; comments trying to get an update on preorders were left on a few posts in an attempt to get any kind of response from their lacklustre social media team. They also most certainly blocked me as "hiding spam comments" doesn't stop a person from interacting with an Instagram account in any way (which is what happened to me).

I also came back to this review as they recently had a social media fauxpas by leaving a comment trying to justify their horrific scalper prices on the JP 30th Anniversary booster box, but they forgot to switch to their burner account, so just replied to themselves!

Joke of a company, completely unprofessional and without morals.

2. maj 2026
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Besvarelse fra Japan2UK

Hello, we’re very sorry to read this review. We would just like to clarify a few points here. We can see you did reach out to us via email on a Friday afternoon. We aim to respond to all customer communication within 2 business days. We can see you followed up on Saturday chasing a response, and we did actually respond to you on Sunday, outwith our business hours.
Unfortunately comments on social media isn’t the best way to reach out to us when it comes to an order update, and we did receive a lot of spam comments from yourself. Just to clarify, we didn’t block you on social media but we did hide your spam comments.
Our social media team did let you know the appropriate place to enquire for order queries and we responded to you in less than 1 business day.
We are sorry to see this misleading review.
Kind regards,
Japan2UK Customer Service

Bedømt til 5 ud af 5 stjerner

Delivered on time and in great condition

Delivered on time and in great condition

2. maj 2026
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Besvarelse fra Japan2UK

Hello Tia, thank you so much for taking the time to leave us your wonderful review, we're glad to hear that your order arrived in such great condition! We hope to see you shop again soon!

Kind regards,
Japan2UK Customer Service

Bedømt til 5 ud af 5 stjerner

Good experience

Got a few Japanese One Piece booster boxes and they were delivered within a week.

27. april 2026
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Besvarelse fra Japan2UK

Thank you so much for taking the time to leave us your wonderful review! We're delighted to hear that you had such a smooth service from purchase to delivery. We hope to see you shop with us again soon!
Kind regards,
Japan2UK Customer Service

Bedømt til 5 ud af 5 stjerner

5* Can't fault

I've ordered from here a few times now and never an issue. Good stock at fair prices, won't go elsewhere for any Japanese stock.

30. april 2026
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Besvarelse fra Japan2UK

Hello Matthew,
Thank you very much for taking the time to share your experience. We are delighted to heat that you have had such a fantastic experience shopping with us. We really appreciate your loyalty to our brand!
We can't wait for your next order!
Kind regards,
Japan2UK Customer Service

Bedømt til 5 ud af 5 stjerner

Awesome!

Super simple ordering process, very easy to buy with many choices of payment methods accepted. Enourmous variety of cards to buy. Overall, very positive experience!!!

29. april 2026
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Besvarelse fra Japan2UK

Thank you so much for taking the time to write us this fantastic review. We love to hear that you have had such a positive experience through the whole process of ordering with us. We hope to see you shop again soon!
Kind regards,
Japan2UK Customer Service

Bedømt til 1 ud af 5 stjerner

Resealed Pokemon Packs & booster box

Resealed Pokemon, Japanese Dreams EX, multiple packs open, corners bent where resealing happened, loose resealed plastic on the box, there was a strong odour of glue when I took the plastic seal off.
Have bought from them before for yugioh & was happy with my order then, but to have spend over £100 and extra for speedy delivery to receive resealed packs is not okay, I'd avoid.
I am sadly, extremely disappointed.
I have reached out to get an immediate refund.
I sadly will not be buying from this company ever again.

28. april 2026
Uopfordret anmeldelse
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Besvarelse fra Japan2UK

Hello Tyla,

We are disappointed to see that you have left this 1* review, especially after we have had quick and thorough communication with yourself in regards to this order. We have reassured you that we only buy from trusted suppliers and that we do not have any concerns about the products you have received being resealed. However, we did also say that whilst you have opened your items, we would still be happy to offer you a full refund if you wished to return the items as we don’t want our customers to be left unhappy. We have not since received a return or response from yourself. We are sad to see that you left this review before allowing us to respond to you, as well as not considering removing or even editing this review after we have given you support with this order and offered you options to move forward as well as reassuring you of our product.

Kind regards,
Japan2UK Customer Service

Bedømt til 5 ud af 5 stjerner

The best place to get Pokemon cards…

The best place to get Pokemon cards online WITHOUT A DOUBT

24. april 2026
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Besvarelse fra Japan2UK

Hello Muhtada,
Thank you so much for taking the time to share your 5* review! We are delighted to hear this amazing feedback!
Kind regards,
Japan2UK Customer Service

Bedømt til 3 ud af 5 stjerner

Slow to reply but order arrived eventually

After spending £150+ on 2 boxes from the website, my partner decided to pay extra for the 24 hour shipping, i understand that on their website it states this doesn’t mean 24 hour delivery, it could still take 2-3 days to ship. however i received no update for close to a week. We then got an email stating that they had sent the wrong order by ‘accident’ (items in the box weren’t anything we ordered and were valued at probably £50) which i understand could be a real possibility as human errors happen.

The problem is was on the day the wrong parcel arrived, they was asking for me to return the parcel with a pre paid label and was replying to emails back and forth regularly throughout the day. however as soon as i returned the parcel all contact stopped, me and my partner who made the order have sent 10+ emails attempting to get a reply from them to see when our original order will be sent out. tracking numbers show that the parcel i returned got back to them on the 20/04/26 in the early hours of the morning. i have now been ignored since the friday (the day i returned the parcel) i tried messaging them on instagram but have not had a reply. i had commented on a few of their posts stating the issue but once again have just been ignored while they reply to other comments that were left after i commented.

After checking their website again, it then showed that one of the booster boxes i ordered was ‘out of stock’ which lead me to assume that is why my parcel hasn’t been shipped, part of me was thinking maybe they are waiting on an order to get more stock before sending them out, which i would be fine with as long as they replied to me and let me know what was going on.

When they needed to contact me, they was eager to reply. however when i had a problem with the whole ordeal, they was not interested in giving me a response or keeping me updated.

*Update* The parcel arrived after a week but at this moment i would not use the website again due to their lack of contact and willingness to sort the problem out.

We was also offered a £10 coupon for their website which they did not follow through with because ‘i left an inaccurate negative review’ on here although all i did was express my opinion on the service i received

17. april 2026
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Bedømt til 2 ud af 5 stjerner

On some items the price is good or what…

On some items the price is good or what you’d expect for imported product. But the English prices are nothing less than scalper levels.

£45 for a Brilliant Stars 3-pack blister that’s sold today on eBay (exact same product) for £18. Crazy.

20. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Will be ordering again!

I've purchased Japanese, Korean and Chinese Booster Boxes from Japan2UK and all of my orders were delivered on time, had no import tax which was great, in perfect condition, packaged beautifully and all priced reasonably at the time of purchase. The boxes/cards are authentic and I'll definitely be ordering from them regularly when I wanna add to my Jpn/Kr/Cn collections (:

12. april 2026
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Besvarelse fra Japan2UK

Thank you so much for taking the time to share your shopping experience with us! We are delighted to hear you have had such a great experience all round. We can't wait for your next order!
Kind regards,
Japan2UK Customer Service

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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