Customer service was great, i needed some help with something and it was dealt with in a proffesional manner without wasting any time. Im very satisfied and thank you for all yout help..
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
First time shopping online with Izabel London and my experience has been very pleasant. The website is user friendly & easy to place order. Package was packed nicely & delivered on time. The dresses a... Se mere
Virksomheden har svaret
I ordered a pair of your cropped barrel jeans. I had very low expectations, as jeans never fit me well, I'm always in-between sizes, and I suspected the barrel shape would make me look huge. I tried o... Se mere
Virksomheden har svaret
My parcel did not arrive as expected so I contacted Customer Services to check-up on it and it arrived the next day. In the meantime though they sent a replacement just in case which was sent back. F... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Izabel London, the home of affordable, effortless fashion for all women. We're a British brand founded to bring effortless affordable fashion to women everywhere. We believe that clothing should make you feel good which is why our collections feature versatile clothing designed to be worn again and again.
Kontaktoplysninger
12-14 Chase Road, London, NW10 6EZ, London, Storbritannien
- info@izabel.com
- www.izabel.com
4,4
Fremragende
805 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered grey & pink patterned hoodie.
Ordered grey & pink patterned hoodie.
Was thicker than what it looked on website, also shape not right - ballooned out at sides, then in again to waistband. Sent it back.
22. januar 2025
Besvarelse fra Izabel London
Hi Jane,
Our sincere apologies for the issue experienced with your order.
We appreciate the feedback and hope you continue to shop with us! Have a good day!
Best Regards,
Izabel London Team
Beautiful hareem trousers
Beautiful hareem trousers, just the job for our holiday this year! Such lovely material! And lovely colours 😍
30. januar 2025
Uopfordret anmeldelse
Besvarelse fra Izabel London
Hi Karen,
We are so grateful for your support and this wonderful review. It makes us happy to know that you’re satisfied with your purchase.
Best Regards,
Izabel London Care Team
Beautiful dress thank you
Beautiful dress thank you. It just arrived this morning.
I knew it would be a good idea, So decided to look for a nice dress as I worked in your country for 7 years. I was teaching at a lovely School. My Grandfather was born in London.
I had to come home for a sons wedding but wished I had come back to do some more exploring! I felt I belonged there.
The whole process worked really well thank you
22. januar 2025
Besvarelse fra Izabel London
Hi Adele,
Thank you for your lovely feedback.
We are so pleased to hear you are happy with your products and our services.
Thank you for being an Izabel Shopper. Your support means a lot to us, and we are grateful to have you as our valuable customer.
We look forward to your future orders with us.
Kind regards,
Izabel London Care Team.
Best quality of cloth
Best quality of cloth, perfect size and amazing delivery in beautiful package
22. januar 2025
Besvarelse fra Izabel London
Hi Gupta,
Thank you for your amazing review.
We are happy to hear that you love your new purchases. Your support is truly appreciated, and we can’t wait to bring you more style you’ll adore.
Kind Regards,
Izabel Care Team
Good shopping experience
I bought two good quality well fitting dresses and experienced prompt and helpful customer service.
Very happpy thank you.
22. januar 2025
Uopfordret anmeldelse
Besvarelse fra Izabel London
Hey Clare,
Thank you for your amazing review.
We are happy to hear that you love your new purchases. Your support is truly appreciated, and we can’t wait to bring you more style you’ll adore.
Kind Regards,
Izabel Care Team
Excellent tops, style and quality, clothes that make you feel good.
The tops arrived in time for New Year and they were so stylish and fitted perfectly. Also they do not need ironing and can be worn for many occasions. Really happy with the 2 tops I bought. Excellent tops and company. Thank you so much, will definitely shop again with Izabel. I’m over 50 years old and the styles are modern and the tops made me feel and look good.
23. december 2024
Besvarelse fra Izabel London
Hey Vicky,
Thank you for your lovely feedback.
We are so happy to hear that you love your new purchases. Your support is truly appreciated, and we can’t wait to bring you more style you’ll adore.
Thanks for choosing our brand and we can’t wait to welcome you back for more stylish finds.
Kind regards,
Izabel Team
Excellence 🌟
Ordered a dress which arrived very quickly despite ordering the week before Christmas. Absolutely delighted with the dress. True size and excellent quality. Highly recommended
21. december 2024
Uopfordret anmeldelse
Besvarelse fra Izabel London
Hey Hazel,
Thank you for your lovely feedback.
We are so grateful for your kind words and 5-stars review. It’s customers like you that keep us inspired.
Thanks for choosing our brand and we can’t wait to welcome you back for more stylish finds.
Best Wishes,
Izabel London Team
Absolutely brilliant company
Absolutely brilliant company. Customer Sevices are amazing. I returned an item to them in error ( should have been for a different company ). The item was located and returned to me by post within two days.
I can't thank you enough. Will definitely by shopping there in the future.
19. december 2024
Uopfordret anmeldelse
Besvarelse fra Izabel London
Dear Karen,
Thank you for your lovely feedback. We are so glad to hear you are happy with our customer care team.
Your support means a lot to us, and we are grateful to have you as our valuable customer. We look forward to your future orders with us.
Kind Regards,
Izabel London Customer Care Team
Izabel clearly cares about its customers
My 3 dresses were delivered on time and by a pleasant delivery man. I love the range of clothes you sell and always find several items I like.
Your customer care team also impressed me a lot when I needed them. I received a reply only a few minutes later and I felt reassured by what I was told. Delighted with the service. Izabel is a company that clearly cares about its customers. Well done everyone! 👍
13. december 2024
Uopfordret anmeldelse
Besvarelse fra Izabel London
Dear Karen,
Thank you for your lovely feedback. We are so glad to hear you are happy with our customer care team.
Your support means a lot to us, and we are grateful to have you as our valuable customer. We look forward to your future orders with us.
Kind regards,
Izabel London Customer Care Team
Great service and excellent advice.
10. december 2024
Uopfordret anmeldelse
Besvarelse fra Izabel London
Hello Julian,
Thank you for your lovely feedback. We are so glad to hear you are happy with our customer care team.
Your support is truly appreciated, and we can’t wait to bring you more style you’ll adore. We look forward to your future orders with us.
Kind regards,
Izabel London Customer Care Team
Besvarelse fra Izabel London
Dear Customer,
Thank you for your lovely feedback. We are so glad to hear you are happy with our customer care team.
Your support means a lot to us, and we are grateful to have you as our valuable customer. We look forward to your future orders with us.
Kind regards,
Izabel London Customer Care Team
Love to shop with Izabel again
Love to shop with Izabel again. Customer Care support was awesome and very helpful when raised a concern.
I am happy that I chose Izabel for shopping.
9. december 2024
Uopfordret anmeldelse
Besvarelse fra Izabel London
Hi Divya,
Thank you for your lovely feedback. We are so glad to hear you are happy with our customer care team.
Your support means a lot to us, and we are grateful to have you as our valuable customer. We look forward to your future orders with us.
Kind regards,
Izabel London Customer Care Team
Lovely items and great delivery
Items arrived quickly and were well packaged. Fabric quality is excellent and the sizing is spot on. Really flattering styles with lots of choice.
21. november 2024
Besvarelse fra Izabel London
Hi Janet,
Thank you for your lovely feedback. We are so pleased to hear you are happy with your products and our services.
We look forward to your future orders with us.
Kind regards,
Izabel Team.
Lovely colours
Lovely colours, very flattering dress. Bought it for birthday. Can’t wait to wear it.
21. november 2024
Besvarelse fra Izabel London
Hi Sri,
Thank you for your lovely feedback. We are so pleased to hear you are happy with your products and our services.
Your support means a lot to us, and we are grateful to have you as our valuable customer. We look forward to your future orders with us.
Kind regards,
Izabel Team.
Besvarelse fra Izabel London
Hey Enyo,
Thank you for taking the time to leave such a wonderful review. We are so glad to hear you’re loving your new pieces.
Your support means a lot to us, and we are grateful to have you as our valuable customer. We look forward to your future orders with us.
Kind regards,
Izabel Team.
Very happy with the purchases and the…
Very happy with the purchases and the service.
21. november 2024
Besvarelse fra Izabel London
Hey Eve,
Thank you for taking the time to leave such a wonderful review. We are so glad to hear you’re loving your new pieces and our customer care team.
Your support means a lot to us, and we are grateful to have you as our valuable customer. We look forward to your future orders with us.
Kind regards,
Izabel Team.
Izabel London customer care
I emailed the customer care department of Izabel London on the 8th October received a response the same day. I explained in full my issue and found the member of staff who dealt with me to be extremely efficient. I received the item I had contacted them about this morning 11th October. So all in all a very speedy response and I am a very satisfied customer
8. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Izabel London
Hi Sarah,
Thank you for your lovely feedback. We are so glad to hear you are happy with our customer care team.
Thank you for being an Izabel Shopper.
We look forward to your future orders with us.
Kind regards, Izabel Team
I love Izabel London
I love Izabel London, Everyone is so helpful and friendly. I have had some really lovely clothes from here, now waiting for the Christmas lines to come in. I had problems changing my name on line after getting married, but with everyones help at Izabel it has all gone smoothly and is now done. What a lovely group of people to deal with so helpful and kind. A pleasure to do business with.
10. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Izabel London
Hi Gill,
Thank you for your lovely feedback. We are so glad to hear you are happy with our brand, clothing and customer care team.
Thank you for being an Izabel Shopper.
We look forward to your future orders with us.
Kind regards, Izabel Team
Lovely dresses
Always great products and they fit my body shape perfectly. Generous sizing, so might have to start ordering smaller size in the future as I’ve lost a little weight. I have numerous dresses from Isabel, layer up fir winter or use as they are for warmer days.
23. september 2024
Besvarelse fra Izabel London
Hi Helen,
Thank you for your lovely feedback. We are so glad to hear you are happy with our clothing selection and fit.
Thank you for being an Izabel Shopper.
We look forward to your future orders with us.
Kind regards, Izabel Team
A huge Thank You …
I want to say a huge thank you to the customer care team at Izabel London. They have been absolutely fantastic. They went way above and beyond to help me with a problem. I accidently returned a parcel to them instead of the original company I ordered from. Izabel team spent hours locating my item and returned it to myself free of charge. I was not an existing customer so they had no obligation to help. I would not hesitate to order from Izabel London in the future. Fantastic service.
4. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Izabel London
Hi Lesley,
Thank you for your lovely feedback. We are so glad to hear you are happy with our customer service team.
We look forward to your future orders with us.
Kind regards, Izabel Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.