Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I bought 2 Womens Merino 260 Casual Hoodie. I life in the Netherlands and I hesitated whether I would buy here because I don't know the company and there are many dropshippers. But I was looking for s... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Isobaa have completely taken over my wardrobe and I couldn't be happier about it. From merino base layers to outdoor gear to everyday casual wear, everything I've bought from them has been out... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

J'ai fait une grosse commande Isobaa, tee-shirts manches courtes et longues, jogging et hoodie 260. Excellente qualité, validée par un voyage en Colombie où j'ai pu porter des tee shirts plusieurs jou... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Poor quality product and not worth the price. Bought a number of items for a trekking trip to Patagonia, boxers, t-shirts and fleeces across a 200 to 260 range. All of them developed small holes aft... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Sportstøjsbutik

Oplysningerne kommer fra forskellige eksterne kilder

Merino wool clothing, crafted for comfort and performance with personality. Get the best out of nature with Isobaa Merino. #JoinOurFlock


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

425 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

Inadequate customer support

I ordered two items. Initially only one item arrived in the post. I contacted customer support, and I never received a reply. A week later the second item arrived. So in the end, both items arrived, and they are of good quality, but I'm not impressed with the customer service.

23. maj 2024
Isobaa Merino-logo

Besvarelse fra Isobaa Merino

Thank you for your feedback, Richard.

We are pleased to hear that you are happy with the items, but apologise for the issues you experienced with our customer support.

After reviewing our support logs, we were unable to find any messages from you. When contacting us, you should receive an automatic response confirming that your ticket has been logged. If you did not receive this, your message may not have been correctly addressed or sent.

We regret that this situation has made you feel our support was inadequate. Providing exceptional support is our priority, and our team is always available to assist you.

Please reach out to us at support@isobaa.com, or use the contact form on our website for any further assistance or questions.

The Isobaa Team

Bedømt til 5 ud af 5 stjerner

Very happy with my new wool under layers …

This was my second order and the order arrived in about 2-3 weeks. The merino under layers (pants and shirt) are great! They kept me warm on a mountain camping trip . And I was amazed after sleeping in them for 3 nights that they didn’t smell at all. It’s true what is claimed about Merino wool. Really like your products! The only critical comment is that I’m a small/medium in most brands and find myself ordering large for this brand. The under layer shirt is a bit long for me.

22. maj 2024
Isobaa Merino-logo

Besvarelse fra Isobaa Merino

Thank you for your review, Berry!

We're glad to hear our merino kept you warm and fresh on your camping trip, and we appreciate your feedback on the sizing!

The Isobaa Team

Bedømt til 5 ud af 5 stjerner

Clothing excellent

Clothing excellent - always top notch quality, very light weight but warm. Sent promptly and arrives in good condition.

22. maj 2024
Isobaa Merino-logo

Besvarelse fra Isobaa Merino

Thank you for your feedback, Grant!

We're glad to hear you're pleased with your purchases!

The Isobaa Team

Bedømt til 5 ud af 5 stjerner

Can't fault the clothing or service...

A very clear website with a good range of excellent clothing.
The delivery is very reliable and the items arrive in well packaged and attractive parcels.

22. maj 2024
Isobaa Merino-logo

Besvarelse fra Isobaa Merino

Thank you for your review, Phillip!

We're pleased to know you're happy with our clothing and service.

The Isobaa Team

Bedømt til 5 ud af 5 stjerner

One of the standout features of Isobaa is their exceptional customer service.

I absolutely love Isobaa for their high-quality garments made from 100% Merino wool. Their range of products in beautiful colors is a delight for someone like me who values both style and functionality.

I have bought several items from Isobaa, including t-shirts, shorts, leggings, and boxers, and I have been thoroughly impressed with the quality and comfort they provide. Whether I'm working out or trying to stay warm during the winter months, Isobaa's clothing has always come through for me.

One of the standout features of Isobaa is their exceptional customer service. Whenever I have encountered any issues with faulty items, they have promptly and efficiently resolved the problem without any hassle. This level of customer care truly sets them apart.

In conclusion, I wholeheartedly recommend Isobaa to anyone looking for premium Merino wool clothing that not only looks great but also performs exceptionally well. Well done to the Isobaa team for their outstanding products and top-notch customer service!

12. august 2023
Uopfordret anmeldelse
Isobaa Merino-logo

Besvarelse fra Isobaa Merino

Thank you for your fantastic review, Leeon!

We're happy to hear you're enjoying your items and appreciate our customer service. Your support and positive feedback means a lot to us!

The Isobaa Team

Bedømt til 5 ud af 5 stjerner

Always a great experience

Always a great experience. I sometimes wish there were shirts that were reinforced in the shoulders for backpacking, but I love the selection as is also!

1. maj 2024
Isobaa Merino-logo

Besvarelse fra Isobaa Merino

Thanks for your feedback, Amelia! We're glad you're enjoying our products. We'll pass your suggestion to our design team!

The Isobaa Team

Bedømt til 2 ud af 5 stjerner

Very slow to dispatch and delay caused 1 item to go out of stock and still awaiting another after 5 weeks

I dont like to write negative reviews but my experience with Isobaa has been frustrating. I ordered four tops on 29th April (all of which shown in stock) and despite relatively slow dispatch (my invoice staes 1-3 days) two tops arrived in mid May (15th). Two of the items were not included and I contacted Isobaa on the 17th May and when I checked Isobaa both items were shown in stock. It took until 24th May for Isobaa to establish that the other two items hadn't been dispatched (which I obviously knew already) and that one of them had gone out of stock and wasnt available now until September. I requested a refund for the out of stock item which I have received (so not all bad!) but I am still waiting for the outstanding item to be dispatched. I think things sometimes go wrong but the time it is taking Isobaa to resolve this is very frustrating and the need to constantly chase up progress (and not get a reply for two days without exception) is irritating. The two items I have recieved seem good quality but they are also available at a more competitive price through another etailer (whose packaging my two items arrived in). I do live in the UAE so I am not complaining about delivery time purely about the time taken to literally put a shirt in a shipping package and dispatch it.

5. juni 2024
Uopfordret anmeldelse
Isobaa Merino-logo

Besvarelse fra Isobaa Merino

Thank you for sharing your feedback, Conor.

We apologise for the delays and frustration you’ve experienced with your order. Our handling and communication of this case have not been up to our usual standard, and we’re sorry for the inconvenience this has caused.

We've encountered some logistical issues with our EU fulfillment partner regarding shipments to your region. We are actively working to resolve these issues and prevent them from happening again.

Please be assured that our team is working to dispatch your remaining item as soon as possible. You are fully entitled to request a cancellation and refund, which we will process promptly if you choose to do so.

Thank you for your understanding and patience.

The Isobaa Team

Bedømt til 5 ud af 5 stjerner

Isobaa has the personal touch!

I love the fact that responses from Isobaa are from a real member of staff, with a name!
I love the quality too. I bought a grey and red striped merino jumper and I love it! It fits well and hasn't gone baggy or pilled either.

25. marts 2024
Isobaa Merino-logo

Besvarelse fra Isobaa Merino

Thank you for your review, Judy! We're pleased to hear that you love the sweater. Our dedicated support team are always here to assist, so if you ever need anything, please reach out!

The Isobaa Team

Bedømt til 5 ud af 5 stjerner

Good quality and quick shipping

Good quality and quick shipping. I am very pleased by the shirt and leggings. I totally recommend their products.

27. marts 2024
Isobaa Merino-logo

Besvarelse fra Isobaa Merino

Thank you for the review! We're glad to hear you're happy with the shirt and leggings. Thanks for the recommendation!

The Isobaa Team

Bedømt til 5 ud af 5 stjerner

très bon produit

très bon produit ! la taille est parfait

18. januar 2024
Uopfordret anmeldelse
Isobaa Merino-logo

Besvarelse fra Isobaa Merino

Merci, Thierry! We're glad to hear you love the product & fit!

The Isobaa Team

Bedømt til 5 ud af 5 stjerner

Baatastic!

Love the tops. Really good length of body- not too short.
Great colour selection and they also wash nicely.
Definitely worth getting.

25. marts 2024
Isobaa Merino-logo

Besvarelse fra Isobaa Merino

Thanks for the baa-rilliant review, Benedicte! We're happy to hear you're pleased with the tops and we appreciate your recommendation.

The Isobaa Team

Bedømt til 5 ud af 5 stjerner

A wonderful long sleeved top served me…

A wonderful long sleeved top served me well on the hills but looks great knocking about in town.
Great service and I really love the packaging.

25. marts 2024
Isobaa Merino-logo

Besvarelse fra Isobaa Merino

Thanks for the review, Ange! We're glad you're loving the top everywhere you go!

The Isobaa Team

Bedømt til 5 ud af 5 stjerner

Great products and service.

Great products and service. No hassle with exchanges.

27. marts 2024
Isobaa Merino-logo

Besvarelse fra Isobaa Merino

Thank you for your great review, and positive feedback on our products and service!

The Isobaa Team

Bedømt til 5 ud af 5 stjerner

Great products

Great products! Love the softness and form fitting of the short sleeves and polo. Thank you!

26. marts 2024
Isobaa Merino-logo

Besvarelse fra Isobaa Merino

Thanks for the great review, Stephen! We're happy to hear that you're loving the softness and fit of your new polo.

The Isobaa Team

Bedømt til 5 ud af 5 stjerner

Postive ethos delivered well

Postive ethos delivered well
The material is incredible warm yet light and it looks good. I can feel and enjoy the love and care that has gone into making my trousers and I don't want to take them off so comfortable. Thanks to everyone involved in creating these products I will be buying more x

25. marts 2024
Isobaa Merino-logo

Besvarelse fra Isobaa Merino

Thank you so much for your lovely review, Christine!

We are very happy to hear how much you're enjoying your trousers, and your appreciation for the care we put into our products means the world to us.

The Isobaa Team

Bedømt til 5 ud af 5 stjerner

Great products and a great company

Great products and a great company. I've bought 5 items from Isobaa, all excellent quality. The company are great to deal with. Will definitely use again.

30. april 2024
Uopfordret anmeldelse
Isobaa Merino-logo

Besvarelse fra Isobaa Merino

Thank you for your kind words and continued support, Ian! We're glad to hear you've been happy with your purchases and our service.

The Isobaa Team

Bedømt til 5 ud af 5 stjerner

Happy with the product

Perfect T-Shirts, Polos and socks to be outdoors. Merino wool is warm and cozy, but it also endures 3 days of outdoor adventure without a wash. On the one side, the T-Shirt soaks with sweat if you sweat profusely, but on the other side, it dries easily overnight.

28. februar 2024
Isobaa Merino-logo

Besvarelse fra Isobaa Merino

Thanks for your great review, Raul!

We're glad the Merino is performing well for you, and we appreciate your feedback about odour, sweat management, and drying.

The Isobaa Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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