Amy provided me with excellent advice, demonstrating great patience and responsibility. She made me feel completely at ease when purchasing and selecting products and plans. Thank you so much. Wishing... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I accidentally entered my child’s name wrong when buying the insurance. My English isn’t very good over the phone, so I added their WeChat customer service. To my surprise, they could speak Chinese! I... Se mere
Have used ISO several times in my student career, they have good prices and EXCELLENT SERVICE. ISO never asked me contact my school, and find out if they accept this policy, or that policy : ISO alrea... Se mere
I wanted to change my policy and was worried about the tight deadlines set by my University. I had a pleasure to get Jonathan as a customer service represantative who was let me say: effective, quick,... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
ISO Insurance is a leading insurance plan manager, solely managed by current and former international students.ISO offers low-cost health insurance to international students, scholars and students on OPT in the USA.
Kontaktoplysninger
150 W 30th St , 10001, New York, USA
- 212-262-8922
- customercare@isoa.org
- www.isoa.org
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I called to ISO where my credentials…
I called to ISO where my credentials issue happened. SAM assisted so quickly and very polite. Really loved her service.
The custom service was great
The custom service was great! Ed really helped and supported me through all the process of getting the health insurance for my family.
Great Customer Service
Their customer service is beyond fast and smooth! They are quick to respond and act on requests.
Although I'm still waiting for the…
Although I'm still waiting for the claim to be processed, Amy, the staff member, always responds positively to my requests, which makes me feel great. If this claim goes smoothly, I will continue to insure with this company.
They reply soon
They reply soon. Also, their replies are friendly and informative.
Excellent service and great customer
Excellent service and great customer
Great service!!
Great service!!! Quick response! effective communication!! Thx Jonathan!!!
Insurance plan assistance
Customer service replied to my concerns quickly and was able to help me find the correct plan.
Best Service ever!
I really appreciate their service. I had a coverage date change request not once but twice and they were really quick and smooth with it. They made sure that their customers are satisfied. I really appreciate the effort they've been through.
Great experience
Great experience! Affordable products for an international student :)
ISO Silver Health Insurance Enquiry
The responses were really helpful!
Phenomenal Experience!
ISO really helped understand how coverage works here in the states and took the time to answer all of my questions
Recommend!
Claims were processed smoothly in 2 weeks and customer service was super helpful!
I’ve had a great experience with ISO…
I’ve had a great experience with ISO Student Health Insurance. The plans are affordable, easy to understand, and actually built for international students. Anytime I had questions, their team was quick, patient, and genuinely helpful. I’d definitely recommend ISO to other international students.
Great customer service
Great customer service. They are very helpful and answer all questions very patiently.
It’s awesome and adheres to students…
It’s awesome and adheres to students needs
The communication was great and up to…
The communication was great and up to the point. Keep up the good work.
Highly recommend ISO for their customer service
I would highly recommend ISO, especially when you don't know much about the US medical system. I cut my finger when cooking the other day and reached out to ISO on wechat, trying to find a ER. The customer service rep immediately warned me how ER and urgent care is different and how ER could be really expensive. They even called the urgent care for me because I was so in pain. Really caring and professional service!
I accidentally entered my child’s name…
I accidentally entered my child’s name wrong when buying the insurance. My English isn’t very good over the phone, so I added their WeChat customer service. To my surprise, they could speak Chinese! I felt so relieved. After I explained the situation to the representative, Jennifer, she fixed everything within five minutes. She was amazing—so efficient and so professional!
Fast service
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








