These people are basically crooks. They charge 15% surcharge and then tried to add a diesel fuel tax charge on a non-vehicle purchase I made. They only removed the fuel tax surcharge after I emailed... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought a large forklift, applied to their "get a shipping quote" a few came in low, that's good right, but none of the offer called back. After the auction 2 called back at double the price, these peo... Se mere
I purchased a hydraulic excavator from iron planet. It was supposedly checked by their people to be in good working order. Upon receipt the machine operated very slowly. After spending thousands of do... Se mere
Terrible experience, do not buy if you cannot inspect physically and check everything yourself. Their customer service team main job is to avoid any accountability for non working items.There response... Se mere
Virksomhedsoplysninger
- Butik med biltilbehør
- Bilreservedelsbutik
- Leverandør af entreprenørudstyr
- Butik med entreprenørmaskiner og -udstyr
- Forhandler af brugte lastbiler
Oplysningerne kommer fra forskellige eksterne kilder
Buy & sell used construction equipment, trucks & government surplus. Bid online, on-site, buy now or make an offer. Buy with confidence with our IronClad Assurance®.
Kontaktoplysninger
Hopyard Road 3825, 94588, Pleasanton, USA
- www.ironplanet.com
Give me my refund!!!
I purchased a commercial lawn mower from ironplanet.com on May 5, 2021.
Iron Planet is a part of the Ritchie Bros group of commercial equipment auctions.
My transportation company showed up on the same afternoon to transport my purchase from Florida to Wisconsin. I received a call from the dispatcher that the mower was not at the property and he had been informed that the item had been sold in April almost a month previous.
The $2665.79 purchase price with all the various fees and surcharges cleared my credit card the very next day. There were extra expenses associated with the transportation because the driver made a special out-of-the-way trip and spent 3 hours at the auction yard while they tried to find the item and sort out what they were going to do.
I called immediately to get the item refunded. I called again 2 weeks later and they said it would 7-10 business days. It had already been 10 business days. I called again after 3 weeks to get refunded and they said they were waiting for my dispatchers invoice because they promised to pay their extra fees that had accrued by them selling the item I had purchased.
What does the dispatchers invoice have to do with the $2665.79 that is sitting on my credit card accruing interest? Today is May 26 and I am still waiting for my refund.
But wait.......
There's more.......
I purchased a different commercial lawn mower and the picture on the auction shows that it has a battery. However when I received the mower it was missing the battery. Unfortunately, the battery is a certain size and cost more than $106 to replace. It also appears that the tires that were on the mower that I purchased were switched out because the ones I got were very worn compared to the ones in the picture.
So on top of selling items more than once to different buyers and not refunding money when items are not available, it appears that they also scavenge parts off of already sold units.
This experience has been extremely disappointing and I offer this report to save others from having a similar frustrating experience.
26. maj 2021
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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