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Inwild Anmeldelser 

269
•
TrustScore 4 ud af 5

4,2

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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Ho fatto un reso e non sono stato rimborsato. Ho scritto più volte alla loro mail e compilato il format di assistenza sul loro sito, silenzio totale… io aspetto ancora i miei soldi indietro poi modifi... Se mere

Bedømt til 5 ud af 5 stjerner

Ho acquistato uno zaino errato per una mia scelta sbagliata e l' ho restituito usufruendo del loro servizio di trasporto. Specifico che l' articolo era ottimo e ad un ottimo prezzo, ma non adatto all'... Se mere

Bedømt til 5 ud af 5 stjerner

Spedizione e consegna veloci e puntuali. Ho acquistato uno zaino Fjallraven Kanken scontato ad un prezzo super e il prodotto era eccellente. Molto consigliato per ulteriori acquisti.

Bedømt til 5 ud af 5 stjerner

Ho trovato lo zaino Fjialraven del colore che mia figlia cercava da un po'. Il negozio offre un vasto assortimento di articoli e la consegna è stata impeccabile. Straconsigliato

Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

269 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 73 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(269)

99 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

In attesa di soluzione al problema riscontrato

A inizio mese ho acquistato uno zaino fjallraven che presenta difetti relativi al colore: appare scolorito in più punti, come fosse già usurato. Ho chiesto spiegazioni e mi è stato detto di inviare le fotografie dello zaino. Nella mail seguente mi è stato comunicato che sarebbe stata aperta una pratica. Nonostante alcuni solleciti, a distanza di più di 20 giorni, non ho ancora avuto una risposta definitiva e ottenuto una soluzione al problema. Purtroppo, al momento, non posso fornire una recensione positiva, anche se la consegna del prodotto è stata regolare.
Attendo fiduciosa che venga risolto l'inconveniente.

1. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Total rip off

Total rip off. Ordered a climbing harness and paid $20 for shipping. A week later UPS comes up with an additional $32 before delivery. When I questioned Inwild, they stopped responding. So no climbing harness or refund. Thieves!

4. maj 2026
Uopfordret anmeldelse
Inwild-logo

Besvarelse fra Inwild

Dear customer,

thank you for your feedback.

As stated at checkout, orders shipped from Italy to non-EU destinations may be subject to import duties and taxes imposed by the destination country’s customs authorities. These fees are not controlled or collected by us, and carriers such as UPS may request them before final delivery in accordance with local regulations.

This information is shown during checkout in a highlighted notice, which must be acknowledged before completing the order.
Our customer service has informed you about this through email with screenshots of the cart where the message is displayed.

Kind Regards
Inwild Team

Bedømt til 1 ud af 5 stjerner

Order never delivered - refund after 5,5 months of emails with customer care

We ordered a backpack in November 2025 and never received it. We were told it was returned to Inwild because unable to deliver to us and that is the only thing we've been hearing over the past 5 months. No tracking info, only 'we will check' or 'we have forwarded your email internally', always several working days after our message (and we've been following up very often!).
Really dissapointed in the service, follow up of orders, customer service, ...
After 5,5 months and countless emails we have received a refund ("we already tranferred the refund" was the message), without further explanation. Would not recommend this webshop at all.

12. april 2026
Uopfordret anmeldelse
Inwild-logo

Besvarelse fra Inwild

Dear customer,

Thank you for sharing your feedback, and we’re sorry for the experience you’ve had.

We understand how frustrating it is to wait for a resolution over several months, especially with limited tracking visibility and delayed updates. This is not the experience we aim to provide.
In this case, the shipment was reported as undeliverable and returned to sender by the courier. Once a parcel is in the return process, timelines are managed by the carrier and can unfortunately vary, and we do not always receive detailed status updates during transit.
We also tried to locate the order based on the information available, but were unable to match it in our system. As a result, we were unable to fully verify the case details from our side.
From your message, we understand that a refund has since been issued.

Thank you again for your patience, and we regret that your experience did not meet expectations.

Kind Regards
Inwild Team

Bedømt til 5 ud af 5 stjerner

Inwild

Negozio online estremamente conveniente e rapido nella spedizione; nessun intoppo durante le fasi di spedizione/consegna del pacco ricevuto in tempi brevi. Grazie, alla prossima

28. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Ho acquistato degli scarponi da…

Ho acquistato degli scarponi da trekking La Sportiva. Prezzo più conveniente del mercato, spedizione pressoché immediata, consegna in meno di due giorni lavorativi.

Direi che tutti i requisiti fondamentali sono stati soddisfatti al meglio

20. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Top!

Consegna merce a meno di 24h dall’ordine. Tutto perfettamente imballato e a un ottimo prezzo

1. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

DO NOT ORDER FROM HERE IF OUTSIDE THE EU

I recently placed an order for an item I could have bought in the US but which was discounted on this website and "appeared" to be cheaper even with intenrational shipping. However, upon delivery I was asked to pay over $100 to have the item delivered, which was never clearly stated when I checked out and ended up making the item even more expensive than had I ordered directly from anyone in the US. I refused the parcel initially as I tried to negotiate with the customer service and understand even why the customs charge was being applied. When they finally got back to me days later to say that they would not help at all with the customs charge and that "their website states that customs duties MAY be charged and were the responsibility of the customer" I offered to pay the customs fee if they could reroute the package back to me. Instead they allowed the package to be returned to them and instead of issuing a full refund, only issued a partial refund with over $130 missing, which is beyond what the stated shipping charge even was. I just want to have them ship the item back so that I am not paying for an item I never received but so far they have refused to work with me on resending the item. If they know customs duties are going to be applied for international shipments they need to state this clearly in their website so a customer can consider this charge when checking out and not be surprised by it later. HORRIBLE CUSTOMER SERVICE And SCAMMY WEBSITE!!!

If I could give 0 stars I would. Again my main qualm is the wording of "MAY BE" charged a customs charge rather than a definitive, "YOU WILL BE" charged. The fact that this is not clear makes it a HUGE surprise to the customer and their lack of accountability for misrepresenting this information is what myself and numerous other customers have issue with. In addition, the item I ordered should have not been subject to as high of a customs charge and there was absolutely no transparency as to how this was calculated. Until these systemic issues are fixed, this company is a complete scam, probably getting some kickback from UPS.

27. marts 2026
Uopfordret anmeldelse
Inwild-logo

Besvarelse fra Inwild

Dear customer,

Thank you for your feedback.

We are concerned to read your statements describing our company as a “scam.” We must clearly state that such allegations are unfounded and inaccurate. We are a legitimate business operating transparently and in full compliance with all applicable regulations. Publicly labeling a company as fraudulent without factual basis is a serious matter and may have legal consequences.
Regarding your order, we would like to reiterate that, prior to purchase, our website clearly indicates that shipments outside the EU may be subject to customs duties and import taxes. These charges are determined exclusively by the destination country’s customs authorities and are entirely outside of our control. For this reason, they are correctly described as charges that may apply, as they are not imposed by us nor predictable in advance.
As is standard with international shipping, customs fees must be paid within the timeframe established by the courier. In your case, the parcel was already in the return process by the time you confirmed your willingness to pay, and at that stage rerouting is not possible under courier policies.
Once the parcel was returned to us, a refund was issued in accordance with our terms and conditions. The deducted amount reflects return shipping costs and handling fees incurred due to the refusal of the shipment.
We understand that unexpected customs charges can be frustrating. However, we cannot accept claims that misrepresent our business practices or suggest misconduct where none has occurred.

Kind Regards
Inwild Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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