i recently had dealings with Savvas Savva from Intertrader i wanted to re start my account. At my end we had a number of problems. We conversed by email, phone and whatsapp, rectifying all my problem... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Hey, I’m actually not into giving feedback or anything but this trading platform outperforms the others as far as customer service goes. Agni, called me twice to get my uploading of documents solved.... Se mere
Here's the deal – I've tried a bunch of brokers, and some of the big-name ones totally let me down. Crashes during news, slow support, and awful slippage. Found Intertrader through a forum and gave it... Se mere
Virksomheden har svaret
I was very impressed with the speed in which my issue was resolved. within minute of me sending an email, I received a call from Varvara (Technical Support), and my problem was solved. Thank you ve... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Intertrader
Skrevet af virksomheden
Support your trading decisions with powerful market analysis tools, fully integrated with our custom MT5 web platform. Driven by innovative machine-learning algorithms, our tools give you actionable market intelligence.
Trade with confidence knowing your funds are secure. Over and above the €20,000 protection per client offered by the Gibraltar Investor Compensation Scheme, we have insured all our client funds individually up to €1 million with Lloyd’s of London.
Intertrader is a trading name of Alvar Financial Services Limited. Alvar Financial Services Limited is authorised and regulated by the Gibraltar Financial Services Commission, ref FSC1108MIF, and is subject to limited regulation with the Financial Conduct Authority in the United Kingdom, ref 597312. Registered address: 851 Europort, Gibraltar, GX11 1AA.
Spread betting and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading these products with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.
Kontaktoplysninger
10 Lower Thames Street, EC3R 6AF, London, Storbritannien
- +44 203 364 5189
- support@intertrader.com
- www.intertrader.com
Har besvaret 65 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Invalid trade notifications on various charts …
Had to call the help centre due to various attempts to put on a trade with no success. The call was received by Jimmy who was very patient and extremely helpful talking me through a step by step process via a video link. It was so important to speak with someone directly and not the very frustrating automated services you encounter nowadays . Problem was resolved completely. Thank you.
Great help from Agni
Agni helped me with detailed information that enabled me to get the answers I needed
Helpful customer care
Jimmy was quite helpful in solving my dilemma, very prompt and direct.
Brillent customer service
Brillent customer service, friendly and patient. Very helpful.
Thank you for sorting out the problem with me.
Fantastic Jimmy
Fantastic Jimmy. He was excellent solving a little problem I had. It was a pleasure collaborating with Intertrader.
Agni
Agni, you were amazing and very patient in sloving my issue. Thank You!
Lost Funds - quickly found
Sent funds to Intertrader and was concerned they did not appear in my account.. Jimmy within 15 mins of my email, called and assisted me in finding funds, adding to the correct trading account, and closing my earlier account errors.. In short 5 mins with Jimmy on the phone and my problems were solved.. Quick, honest service.. Thank you
Prompt and Efficient
Very prompt and efficient support from Savvas when dealing with ETF dividends due on my trading account.
Profit deleted
I opened an account with Intertrader and experienced a deletion of $8,515 in profits on Aug. 17, 2024, from my trades. I requested a reversal, but it was not processed. Once disappointed, I filed a complaint with their regulator. I am still waiting for my profit to be reverted back.
Satisfied about Elia's service
hi
Agni Elia was very professional and kindly with during our conversation. She solved my problem and I'm satisfied.
Whilst experiencing some concerns about a query I had
Whilst experiencing some concerns regarding my account, I found that I received 100% EXCEPTIONAL help and support from a lovely gentleman named Jimmy at Intertrader. He was clear and concise explaining everythhing that I needed to know regarding my query. Not only that, he was kind, empathetic (which was very much appreciated by me at this point) and very understanding. He forwarded on emails in support of my query which I'm sure will be a great help. Thank you so much Jimmy, you're an absolute star!
Jimmy's Customer service was beyond great!
Jimmy was really helpful on the phone today and helped me straight away with what I needed.
Great customer service!
IT Support of the highest level!
I neeeded to contact Support at Intertrader today and was expecting the normal email back saying someone will respond within 24 hours. To my amazement and pleasure I received a call back from Agni within 2 minutes of me sending the email! There was a little forwards and backwards during the day however both Agni and Jimmy resolved the query brilliantly, and, the day before Christmas Eve!
Professional
Professional, understanding, knowledgeable and expedient.
Thanks for your help Jimmy
Thanks for your help Jimmy. Super helpful. The platform setup is seamless.
Took Me By The Hand
Due to pressure of work at the moment Jimmy took me by the hand and showed me how to make a withdrawal, which I had completely forgotten how to do, very pleased with the help, many thanks.
Big thank you to Agni at Intertrader…
Big thank you to Agni at Intertrader for the wonderful help today. Very professional and helpful service. Highly recommended!
I was locked in a trade during an…
I was locked in a trade during an outage which lasted a good few hours, my TP had hit and then some but trade remained open, then my trade had reversed and closed beyond the SL when the outage was resolved. I emailed Jimmy at intertrader regarding this in which they where able to reopen a position as a goodwill gesture which I closed promptly which covered the full cost of the trade plus a bit extra.
4 stars for the customer service and goodwill gesture, 1 star off for the how long the outage lasted.
I have recently noticed that the…
I have recently noticed that the pricing on some indexes are seriously off. For instance US100 on Intertrader quote can be up to 30 points higher than the Nasdaq 100 quoted on CNBC and Bloomberg.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








