I worked with Abid while coordinating Innovus’ involvement in a recent Building Safety event and had a really good experience. He stepped in partway through and quickly got up to speed, checking... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Innovus as a company clearly demonstrate that, 'pleasure in the job puts perfection in the work'. Thanks for being so helpful and for brilliant service.
Having been through a number of Framework tenders it was good to have an assigned contact from the start of the process. Jessica Hodge was on hand at all times to walk us through the experience and p... Se mere
Virksomheden har svaret
I've been working with Mat Price for a while now and he's definitely not afraid of taking on a challenge to get subsidiary company sites to pay their suppliers. It's awful that it has to come to usin... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Innovus delivers market-leading services and expertise to the property sector. With over 25 years of industry experience, we have become an established, trusted partner to a range of businesses, including FTSE 100 companies, national property developers, institutional investors, and property management companies. With dedicated teams in Business Services, Building Solutions, Asset Management, and Facilities Management, we are here to support your business in achieving its goals. We pride ourselves on delivering simple solutions to complex problems.
Kontaktoplysninger
11 Queensway, BH25 5NR, New Milton, Storbritannien
- www.innovus.co.uk
4,6
Fremragende
425 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 55 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This company have such an appalling…
This company have such an appalling misleading and unhelpful site/website. As someone who is registered with them I cannot access my account and when I receive a password to renter my account it doesn't work....
20. marts 2026
Besvarelse fra Innovus
Thank you for your review and comments. We are sorry to hear you have had difficulty accessing your account and we apologise for any frustration this has caused. We would like to help resolve this for you so please do not hesitate to contact us directly at generalenquiries@innovus.co.uk and we will do our best to assist.
Customer service excellent
Customer service excellent. Issue resolved quickly and efficiently.
19. marts 2026
Besvarelse fra Innovus
Thank you for your great review, it really means a lot to us. We look forward to working with you again!
Provided the information requested very…
Provided the information requested very quickly, with no gee
11. marts 2026
Besvarelse fra Innovus
Thank you for your review, it really means a lot to us. We look forward to working with you again!
Erhan carried out my fire door…
Erhan carried out my fire door inspection and made me fully understand the fire regulations and procedures and changes that would need to be done to protect us in the property.
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra Innovus
Thank you for your wonderful review, it really means a lot to us. We are so pleased you had a great experience and we look forward to working with you again!
Really friendly staff- both times I’ve…
Really friendly staff- both times I’ve called, they have been helpful
16. marts 2026
Besvarelse fra Innovus
Thank you for your kind words, they really do mean a lot to us. We look forward to speaking with you again!
Phone calls always answered…
Phone calls always answered promptly..not kept on hold ....well done innovus! .
16. marts 2026
Besvarelse fra Innovus
Thank you so much, this really does mean a lot to us all. We look forward to speaking with you again!
Fire door inspection recently carried…
Fire door inspection recently carried out by Erhan.
Very professional and personable service with good information on what he’s checking and what to keep an eye on.
Also did it last year to the same service level. Would recommend.
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra Innovus
Thank you for your lovely review, it really means a lot to us. We are so pleased you would recommend us and we look forward to working with you again!
Samantha has been so helpful
Samantha has been so helpful. She is patient and thoughtful.
I tried to verify my Identity and was so frustrated as kept failed.
Sam
Tried to explained in every step and we finally came
To a success.
I m
Impressed
By her persistence and patience
To
Make this come real.
Tks Sam
Angela
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra Innovus
Thank you for your feedback. We're really pleased to hear Samantha was able to support you through the process and help get everything sorted in the end.
Bad letter heading
You should really putyour phone number on correspondence if you want a response
13. marts 2026
Besvarelse fra Innovus
Thank you for your feedback. We understand your frustration and appreciate you raising this. If you would like us to look into this further, please contact us at generalenquiries@innovus.co.uk and we will be happy to help.
Great communication from Lily Tingle
Assisted me with getting ID verification code for Companies House for the management company of which I’m a resident director for the apartment building in which I own.
I had issues with the free online service offered on government website when it fell over during the final stages of verification. This meant I had to utilise an accountancy firm to verify my ID and address to generate verification code for Companies House.
Lily Tingle was exceptional in providing prompt communication and swift responses to all of my communication.
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Innovus
Thank you for your feedback. We're pleased to hear Lily was able to support you and keep things moving when you needed help.
good customer service
13. marts 2026
Besvarelse fra Innovus
Thank you for your feedback. We're pleased to hear you were happy with the service you received.
Helped me sort out monthly payments so…
Helped me sort out monthly payments so that my ADHD traits of forgetting to pay upon receipt of the yearly bill isn't an issue.
Confirmed I'm on track with my payments, and were kind to me when I explained my difficulties one year ago and again today when I had lost my portal log in details.
12. marts 2026
Besvarelse fra Innovus
Thank you for your feedback. We're really pleased to hear the team was able to help you get everything set up in a way that works better for you, and support you again with your portal access.
Besvarelse fra Innovus
Thank you for your feedback. We're pleased to hear you were happy with the service you received.
Financial Enquiry
Emma listened to what was said and was very efficient in dealing with the request.
5. marts 2026
Besvarelse fra Innovus
Thank you for your feedback. We're pleased to hear Emma was able to help and get things sorted for you.
I phoned more in hope than expectation…Excellent service
I phoned more in hope than expectation Lily Tingle and could not ask for better service. Lily sorted my query quickly and efficiently and is a great credit to the company.
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra Innovus
Thank you for your feedback. We're pleased to hear Lily was able to help and resolve your query.
Prompt and very helpful and…
Prompt and very helpful and understanding response from you. Thank you
2. marts 2026
Besvarelse fra Innovus
Thank you for your feedback. We're pleased to hear you found the response helpful and that your query was understood and dealt with promptly.
Really helpful and informative
Really helpful and informative. Spoke to me in a way that made me feel as though my problem was also their problem.
27. februar 2026
Besvarelse fra Innovus
Thank you for your feedback. We're pleased to hear you had a positive experience and that you felt supported throughout.
Luke Allen - Innovus
I’ve had the pleasure of dealing with Luke Allen from Innovus, and I can honestly say he has been outstanding throughout. From the very start, Luke has been professional, approachable, and incredibly helpful.
What really stands out is how easy he is to deal with. Communication has always been prompt and straightforward, and he follows through on everything he says he will do.
Luke goes above and beyond to ensure everything runs smoothly, and his knowledge and attention to detail really inspire confidence. I wouldn’t hesitate to recommend him to anyone — he’s a real credit to Innovus.
7. januar 2026
Uopfordret anmeldelse
Besvarelse fra Innovus
Thank you for your feedback. We're really pleased to hear you've had such a positive experience with Luke and that he’s been able to support you throughout.
Fantastic service from the staff that…
Fantastic service from the staff that attended me ! You are a star professional
24. februar 2026
Besvarelse fra Innovus
Thank you for your feedback. We're pleased to hear you had a great experience with the team.
The call handler understood my query…
The call handler understood my query instantly and responsed promptly. I was impressed.
20. februar 2026
Besvarelse fra Innovus
Thank you for your feedback. We're pleased to hear your query was handled quickly and smoothly.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.